Can I cancel kitchen?

Leblanc_2

I ordered a paid for a kitchen from Wickes.

I arranged delivery for January.

Can I cancel and get a full refund before delivery?

NattyVee

Is it that you don't want it, or has a problem along the way put you off?

There is a (legal?) 7 day cooling off period, after that, there are probably deposits and admin fees laid out in the contract you signed.

So yes, you probably can cancel, but if 7 days have passed, it will be at your own expense.

Anihilator

NattyVee wrote: »

Is it that you don't want it, or has a problem along the way put you off?

There is a (legal?) 7 day cooling off period, after that, there are probably deposits and admin fees laid out in the contract you signed.

So yes, you probably can cancel, but if 7 days have passed, it will be at your own expense.

Do you know what your talking about?

OP how did you order it?
Why do you want to cancel?
what does the paperwork say about cancelling?

Leblanc_2

Thanks for your reply.

I ordered it about 6 weeks ago.

My reason for cancellation is due to changed circumstances, it is nothing to do with the kitchen.

Anihilator

Leblanc wrote: »

Thanks for your reply.

I ordered it about 6 weeks ago.

My reason for cancellation is due to changed circumstances, it is nothing to do with the kitchen.

How did you order it?

barvid

Are you hoping that if they've started to build the kitchen you ordered that they'll just absorb the cost?

Leblanc_2

Wickes measured up and I then went into the store and discussed the layout. I then paid for it in store.

NeverInDebt

It sounds like you went into a legally binding contract therefore they may claim damages from you if you pull out

Mankysteve

If they just use standard kitchen parts then I don't see why wouldn't cancel and refund but you have no legal rights to a refund.

pendulum

You cannot have a refund unless they agree. You didn't even have a 7 day cooling off period as mentioned by one poster.