-
virgin media sent direct debit agreement with no payment amount detailed
Hi :-) Just received a direct debit letter from Virgin Media, but no payment amount is detailed. This seems very odd, despite the amount being agreed over the phone. By way of a coincidence, Virgin Media just called, asking if I wanted cable tv ... they were really nice, and genuinely surprised there is no payment amount…
-
Cancel mobile phone contract
I ordered a mobile phone on the Orange network from Mobiles.co.uk which was advertised as 'in stock for next day delivery'. Later that day they emailed me to tell me that the phone was actually out of stock and would be delivered when it returned. Not wishing to deal with a company which had lied before even taking my…
-
Advise/help needed - Phone Insurance Fraud
Hi, Ive posted this in the bank reclaim section on Friday but have'nt had any replies so I thought I'd have a try on the consumer section A phone insurance company through the now redundant The Link has being taking £7.99 a month from my partners Halifax bank account over the period of 3 years. Don’t ask me how she didn’t…
-
Bed website, havent stuck to delivery timescale
I ordered a bed from divancentre . co. uk on the 30 October and was told 7-10 working day delivery. I still havent received my bed, I have been in constant email contact, only receiving automated responses most of the time. I then contacted the courier (seperate company apparantly) and he was out on a delivery, said he'd…
-
Littlewoods Catalogue (again)
I am an agent for Littlewoods.com and a customer purchased and ipod touch 8gb in July this year. It has now failed to work (the backlight has failed). I contacted littlewoods who told me to take it into a local computer store who specializes in apple. I did this and they agreed to swap it for a new one but it would take 5…
-
'Fit for Purpose' Services
Hi all, Does anybody know what I can do about a garage I rented that leaked so badly, I had to dump nearly half the contents (books and magazines - some irreplaceable) which cost me a lot of money to buy.:mad: I rented this garage because I wanted a dry garage and paid £286 every quarter for nearly two years. :( The only…
-
Cancelation of ordered windows
Hi, I ordered 2 windows with a reputable company several weeks ago, they provided me with a survey and decided they could not fit them due to health and safety. The nice sales guy suggested a supply only, then pay the window installer cash, which I believe woudl void any guarantee. I decided that I would renew the existing…
-
My right to repair or exchange??
I purchased a sequenced evening dress about 10 days ago to wear to a ball. It cost £333, I also paid £60 to have the hem taken up in the same shop, I paid with my debit card. I wore the dress and it had caught about 3 times, resulting in pieces of thread around my ankles and a lot of the sequences had fallen off. I was…
-
Wedding Dress Agony! Please help!
Hi all, desperately looking for help here really. We're trying to get Tesco to refund a disputed purchase and they are refusing. A few months ago, before our wedding, my wife purchased a wedding dress from a high street store (paying up front by Tesco cerdit card) At the time the store said they could modify the dress to a…
-
Tesco Direct Order - Not as described
Hi all, Basically, I bought something from Tesco Direct which was not described correctly on their website. After contacting them, I was told they would send me the correct set when they get stock at no additional cost. Now after talking to someone else, they are saying I would have to pay extra for the correct set ... and…
-
Out Of Warranty Boiler Question
We moved into our new build house in February 2006, and a Potterton Promax 24/2 HE Plus boiler was installed on behalf of the builders. During the past 12 months, we have experienced problems with the boiler, but last week it started leaking and an emergency engineer came out and said that the heat exchanger was leaking.…
-
Trying to get refund for unauthorised transaction
Hi all, if any one can offer me some advice on this, I would be grateful. I was a member of an online social networking site and didn't renew my membership recently because I moved 300 miles away and can no longer attend any of the social events the site offers in any part of the country. The site renewed my membership,…
-
garage did more work than requested - what are my options?
I recently brought my car to a garage asking for 2 specific tasks to be done. They carried out that the first task but replaced several parts that I believed were perfectly serviceable (replaced 12K miles ago) and also went further than I asked for with another task even after they said they would check what was required…
-
Refund needed for World Cup Tickets - Help please
My son (currently on 11month Round the world holiday) applied for Tickets for next year W/Cup Finals in S/Africa online. His account was debited for the full amount and he was not informed prior to this that his application was succesful or not. The following statement however does appear on their FAQ's page "If you…
-
Unathorised debit card transaction (new car)
All, I recently bought a new car. I went to the garage and the sales person said I had £8000 to pay which i duly did and I was given a reciept for the payment which stated reason for reciept "balance" and then signed by the sales person. However on getting home I checked my online balance and £10,000 was taken and an…
-
closed
see thread above
-
tesco selling 'off products'
we always shop at tesco. spend a small fortune with them, as our clubcard deals will tell. recently we have been sold appalling produce. pork that was well within date but stank to high heaven [exchanged], mince going off well before the sell by and even use by dates, and tonight the chicken fillets 'use by 17/11/09.…
-
RAC won't pay for damage they caused - Help
Hi, Back in July we suffered a breakdown about 1hr from home. With the RAC full package so thought I would be sorted but .... I ended up waiting (along with my 2 kids & wife) by the roadside for 5hrs+ for recovery and then .... after getting home I discovered later on in the day some damage to the rear of my car…
-
Help please!!
Hi I was made redundant in may this year. I'm in the building trade and suffered from the downturn this year, I signed on and tried to find a new path for the future. I saw an advert in the Manchester Evening news for trainee quantity surveyors and project managers with a company called Accepta Realty (american obviously)…
-
MOT 6 Weeks ago - Now need new brake pads and discs
Hi, I had my MOT 6 weeks ago and I needed to purchase a replacement tyre. Today when driving I had the most loud grinding noise, so I took the car along to kwik fit. They carried out a free inspection and have said I need to replace both the front brake disc and pads and bot the rear brake discs and pads as there grinding…
