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Landlord communal washing facility
Im posting this on behalf of a friend, so im not entirely sure of all the facts right now... Sorry! My friend lives in a flat down south, the flats have a communal utilities area for washing and drying clothes. Just a normal cheap/consumer grade washing machine. The room has a usage based pay as you go electric meter…
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Old style paper Argos Gift Vouchers
I have just come across £45 of the old style paper gift vouchers from Argos they have no expiry date they will be around 12yr old phoned customer sevices they told me they would not be valid what do u think anybody any ideas
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How can you claim from Royal Mail for non delivery?
I have sent three items recently all by special delivery guaranteed by 1pm next day. On the Track and Trace it says for one of the items "We can confirm that this item was was delivered by the guaranteed delivery time" but on the other 2 items it merely says "This item has been delivered". I have been informed by the…
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My Wickes vouchers & canceling Kitchen?
Hi Everyone, I have just recieved my Wickes vouchers and want to spend them now, what happens if I have to cancel my Kitchen later (really not sure if I like the kichen now), I have paid a deposit, and was told I could get a refund on the deposit but they never said anything about the points/vouchers?? Suzy
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Problems getting refund from asda
I bought an xbox 360 game yesterday from ASDA(barrow in furness branch) as a gift for my brother's birthday which is coming up soon only to fing out that my sister had bought him the same game from the same shop(as its cheaper there!) so i said i would take my copy back, when i got to the store i explained the situation…
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The mysterious changing telephone contract!
Hello all.My now wife was sold a free evenings and weekend call package by her telephone company some years ago.Now we're married I recently found out that the same provider had removed(without notice or her consent)her free evening calls also charging her for them(without her noticing) for some time now.I'm going through…
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Advice/Guidance Needed on Faulty Gaphics Card
In March of this year I finally bit the bullet and decided to build myself a Desktop PC. Suffice to say I spent many an hour deciding what I wanted in the system in terms of Motherboard, CPU, Memory, Hard Drive and so on. An order was placed with a reputable IT (UK) supplier I have previously used, the order was paid using…
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Airline Baggage Damage
Advice needed please! During a recent flight the baggage handlers broke the frame of my pram. I requested a quote for repair from the retailer and was told for safety reason it would not repair and that i would need to purchase a new chassis. A replacement pram would have cost £700 but I put in a claim for £235 for the…
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What are my rights?
Hello, my son bought me a pair of pumps last week, he is 17 and its the first time he has bought me a big gift...anyway they are too small and we looked in his wallet with his other receipts and in the bag but no receiptt was there, he swears they never gave him one. Now he went back to the store and the woman said no…
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Goods sent back before the end of 30 day free trial have been charged for
I ordered some mineral makeup on a 30 days free trial basically if the makeup was not good I could phone the company up to 15 days after the goods arrived get a returns number and send the goods back with 9 days and I would not be charged When I ordered the goods I gave my debit card number to pay the postage The goods…
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need help/advice on faulty shoes
hi, i bought a pair of shoes for work on sept 9th. i work part time, so in total have worn them 18 times. basically they leak in on the right shoe toe. clinkards have said they need to send to head office for inspection and IF found faulty will then have to send back to manufacturer........ they were quite uppity with me…
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Has anyone ever emailed watchdog?
I am so so unhappy with the service we have recieved i am going to email them..has anyone done this? i am pushing really for any sort of responce or apology off LG & Currys and will not stop until i get a decent one.. Anyone? Thanks
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advice on my on giong problem please its happend again im desperate now
this really isnt fair atall bit of a story so ill make it short, bought a laptop from currys, 6 months later it broke, sent off to tech guys, received back repaied had new motherboard fitted, then again right near the end of warrentee 5 months later and 2 days left on warrentee infact it broke again, sent off received back…
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Laptop repair
I took my laptop in for repair and found out it was out of warenty. I said i dont want it fixed at this time so need to collect it. They said i will be charged £25 diagnostice fee. The company didnt state this at the start is it right i should have to pay i had no warning that i would encure this charge
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How much compensation am i entitled to?
I had a very bad experience with a major car insurance company (can i mention who it is) and made a complaint through the ombudsman. The Ins. company have made me a cash offer after admitting what happened to me was appalling and unforgivable. I think i had a mental breakdown because of the way i was treated. It was not…
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Computer warentee question
Hi, I bought my Sony laptop in february and it has one years warentee. However it recently stopped working (freezing all the time) so I called sony and they made me do a couple of tests and turns out windows itself was the problem which meant I had to re-boot the whole thing. Thankfully I back up my files so thats not the…
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Studio Catalogue
I don't know if this is the right place for this, but anyways still need advice :confused: Last night my partner went online to studio catalogue to order a set of personalised pj's for xmas for our 2 year old boy. She did a search for scooby doo (what we wanted) and the 1st item was 'Personalised Scooby Doo Boys Pyjama's.…
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Lost deposit for cancelled service - how can I get it back
In June I paid a photographer a £50 for a photoshoot. She cancelled the shoot twice and offered me a refund both times. The second time I said yes please refund by bank transfer, which happened yet. Lots of stories and excuses but no money. I have today spoken to trading standard who have said send a recorded delivery…
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Car Warranty and the DPA
Hi all wonder if you can help I have a toyota yaris bought from new from a toyata dealer, the car is just over two years old and still in warranty. It has had its 10k and 20k services. it has developed a fault with the throttle sensor causing loss of power while driving. It has been back to the dealer to be repaired twice.…
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Online company sent wrong part, P&P still charged
Hi there, I would be very grateful for any help or advice. At the begining of October my husband looked online for a reconditioned car part, and a company contacted him saying they had it. However, when the garage finally received it, it was wrong. We contacted the company to complain, and they arranged to collect it…