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reconditioned car engine help plz
hi my daughter bought a reconditioned car engine for her car it was bought over the phone after she placed a request on an online car part site and a garage contacted her the engine arrived but has no paperwork no rocket cover no rocket cover gasket no exhaust inlet manafold dirty/clogged millage is more than 38k ( an…
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Warrantee on phone
Earlier this year I got a new HTC touch diamond when I renewed my orange contract and as I know now the battery life on these things is shockingly bad. So anyway after 2 months of putting up with it, I complained to orange and they sent out and nice new shiny phone :j (i only wanted the battery) anyway it seems that I am…
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Fake Banknote? Help please
Hi Guys. Basically hubby put £10 of petrol in his van this am, paid with a £20 note. The cashier decided it was fake and told him she was witholding it!! He argued with her a bit and she said it felt'funny'. She then asked another customer who had a asda uniform on what asdas policy was in regard to fake notes!!! He then…
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FREE Legal Advice offer from Which? for National Complaints Day
Hello all, Just wanted to share the above offer from Which? Legal Services as part of their sponsorship of National complaints Day (yes today, Friday 13th November 2009 - deliberate date! Would you like FREE LEGAL ADVICE on your complaint from Which? Legal Service, the leading consumer organisation. As part of our…
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Restaurant damaged my trousers
I ate in a restaurant with my husband at lunchtime and when I crossed my legs under the table they caught on a screw that wasn't in properly it caused 1 large click and 4 small ones. I asked the waitress to speak to the manager, a lady came and I explained to her what had happened she was appologetic etc and suggested I…
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Car insurance
I'm so sorry if I have posted this in the wrong category. I was wondering if anybody knows whether I am right in admitting liability for an accident I had yesterday in my car. I live in a very narrow lane, only just wide enough to get one car down. I live in the second house in, the first house whos drive is shared with…
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Gym Membership Cancellation after a few days
A few days ago, less than a week in fact only 6 days ago, my wife for my birthday kindly got me membership to David Lloyds Gym. However i am not a gym person, and i dont think i will ever use it. Ive just bought a bike and enjoy using that instead. So tonight she went back and tried to cancel, but they have told her that…
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Bad Credit?
I really don't know where to post this, so sorry if this is the wrong place... We moved into a rented house back in February. The house had been empty since December. The day we moved in we opened an account with EDF for gas and electricity with the actual reading for the counters etc. In June we received a gas bill from…
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Sports Direct Customer Service RUBBISH
I have been charged and sent a coat from Sports Direct after they had told me it was out of stock and my credit card would be credited the money. I have tried to complain to them but after numerous e mail received no answer. A word to the wise. If you do decide to order from them just think of the problems you could have.…
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Charged for free product
I ordered a sofa after finally recieving it (was messed around with the company over delivery) the sofa was awful so returned it. I took out leather care protection with them and recieved leather cleaner free with it. I returned everything back with the sofa but they want to charge me £25 for the 'free' cleaner as i took…
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faulty zip - North Face jacket
I purchased a North Face waterproof jacket from a well known outdoor equipment store within the last couple of weeks. I would be happy with my purchase but for the discovery of a fault with the zip which sometimes snags. I don't want the zip to fail completely later on so I returned to the store today with proof of…
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Charged Twice :(
I was in Wetherspoons last week having a meal and paid on my card. The card machine ran out of paper so he said he had to do it again, put new paper in and gave me the machine to put my pin number in again. I asked him if it had been voided but he didn't say anything...I should have refused to put my number in a second…
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Online Booking - flight cancellation rights?
Hi (and help!) Just on the off chance - does anyone know whether there are any consumer rights to cancel flights within a certain period and be entitled to a refund when the booking is made online? :confused: I don´t think there is and I´ve tried looking - the website will allow me to change the flight date only (but not…
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Screw found in spaghetti
Hi all, This is absolutley genuine, I found a screw in my tin of heinz spaghetti yesterday and i'm not sure what to do or who to write to, can anyone help please?? Thanks
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Item lost in delivery
I recently sold a couple of items to someone on a computing forum and posted them via Royal Mail Recorded Delivery. He received the parcel yesterday. When he got home, he emailed me photos showing that the box had been damaged and royal mail had taped it up with tape stating 'Royal Mail - Found Opened or Damaged'. He is…
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PPI INSURANCE BENEFIT cancelled early
I am having a dispute with this company over my PPI insurance claim. I have submitted this into this category as someone with consumer rights might be able to assist, it is also in the PPI section thank you. I was made redundant in October 2007 I made a claim which was accepted, I had to wait for my first payment after a…
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JoJo Maman Bebe delivery charge
Hi I'm looking for a bit of advice please. I live in Italy and am pregnant with my first baby. I recently ordered some items online from JoJo Maman Bebe who offer international delivery. I placed the order and then a delivery charge of £18.00 was calculated automatically by their system for the items I had ordered. I…
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Suzuki swift owners
So I bought a brand new suzuki swift, 3 years ago So far every year they have sent me a letter regarding Urgent Safety Recalls! 1st Recall - Hand brake cable, maybe come loose and therefore stopping it working 2nd Recall - Wrong protecion on light in boot, can build up with condensation and catch fire 3rd Recall, incorrect…
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Britannia Hotels - Blackpool
Update: 13/11/09. I have today received a response from the Savoy Hotel offering 1 nights complimentary stay an a B&B basis. The original booking was on half board. Should I accept or wait and see? Hi Has anyone succesfully complained to the above company when: a) Hotel has overbooked and they move you to another hotel…
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URGENT advice needed - Used Car Problems
Hi, I bought a used car from a dealer in Scotland in march (53 plate Diesel Nissan Micra) for £3100, for the first 3-4 months it was fine and I had no problems, then in May it broke down on the M4, it took a week for a garage to work out what the problem was (taking it to the dealer wasn't possible, I was on a trip to…
