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Is this reasonable, what are my rights?
Is it reasonable for a company to charge for reparing the power connector bit of a laptop? Laptop was bought end of October 2008 so is not even a year old and today I went to put cable in and realised the connecter had moved, can just about see it when I peer in. Called company who are sending courier tomorrow to collect…
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Penny-pinching campsite! Advice please
Hi, I've just phoned to book a few nights here http://www.lindisfarne.org.uk/beachcomber/campsite.htm and she gave me the price of £7.50 per person per night. I pointed out that the price on her website is £6 pppn. She said "yes but that's for mid season and you're booking in high season". Just re-checked the website and…
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Cloggis
Afternoon everyone, Following on from my thread of last week, how long do you think I should wait until I start proceedings against CLOGGIS OF HYDE? I sent them the 2nd letter (as advised by the Consumer Advice people in Lincoln) which they would have received last Saturday. Their answerphone states they're open 7-days per…
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Mobile Phone not working
(Also posted on the mobile phone board!) Hi guys. (I know, I know. Drama seems to attract to me, right?) A few weeks ago my mobile phone - an LG Viewty - stopped working. It took a photo, and while processes it it died. It comes up wiht a yellow screen and "Refreshing" written on it and wouldn't do anything else. I tried…
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Charged for an item we did not buy
My wife visited a garden center on Sunday and bought a few small items. On returning home she discovered that she had been charged £14.99 for a fictitious butter dish that she did not buy. As it was too late to contact the store, we phoned them yesterday as well as emailed (answered) She remembers the young lad on the till…
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Xbox RROD repaired 1 month ago, it's happened again!
Hi guys, first posted this on the techie forum, but thought this may be a better place, thanks. Im just after your advice regarding the infamous Xbox 360 Red Ring of Death. Had the Xbox one year three months, had the RROD about a month and half ago, sent it off to MS for repair, came back in two weeks, repaired. All's…
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Faulty Monitor with Repair Warranty - What are my Rights?
Hi Guys, Right I purchased two B Grade monitors from a well known computer parts online retailer in August 2008. One has been working fine since then and another has had nothing but problems. These monitors come with a three year repair warranty as opposed to the normal replace or swap warranty that most of the major…
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yell.com false advertising
Hello,I hope someone can advise me on what to do.I got a call from yell saying they would give me free internet advertising for 8 weeks,to see if i get calls and if i got calls i would be happy to take the contract if not i dont have to. The problem is they sent me an invoice after 3 weeks saying i owe them £295,because i…
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Out of date drink
This morning i purchased a drink from my local corner shop. After getting it home i poured a glass for my partner and went to work. She tasted it and thought it tasted funny so went to look at the bottle to find that it went out of date in September 2008. This isn't the first time that we have purchased items that then…
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T-Mobile
I paid T-mobile on the 1-06-09 by internet banking £70-00 they say they have never recieved this money and have now cut me off for non-payment i have send them all my details even a proof of payment letter from my bank, but they say they want my Bank statements showing this payment. What can i do?
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Faulty Mobile Phone
I took a 18-month contract with T-Mobile last year, and a few mobths later my phone refused to switch on even after a charge. T-Mobile replaced the charger, and all seemed to work fine, until now. Today (14 months into my contract), my mobile once again will not switch on. Before I contact T-Mobile regarding my faulty…
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Can I take online mobile company through Trading Standards?
I sold my mobile phone to selloldmobile.co.uk. I posted it to them 10th of June, their site said they received it a couple of days later. Up until yesterday I had been ringing them and emailing them trying to find out where my cheque was. Anyway it arrived today. I am livid because they have classed my phone as non-working…
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BT Free Connection Offer
Hi I've just installed (28th June) a BT line into my property (I was on Virgin before) and I verbally entered a contract for the 18mth which meant that I should not be charged for the connection fee charge if installed before end of June. When I had received the paperwork after the installation, I found it strange that…
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Next Directory - Unsolicited Credit Check
Hi everyone Last week I ordered a top off Next online which was delivered no problem (a day earlier than requested, but that's beside the point in this case). I used a giftcard to pay for it, and all payment was cleared at the time of purchase. However, when I got home yesterday I found a new Next Directory statement…
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Notebook Repairs
I bought an Asus Notebook back in May this year online from Simplyasus. There is a problem with low sound quality . The notebook has been returned to Asus three (3) times. After second time repair, and still no improvement, I requested replacement or refund. They said it has to go in for a third time before this can…
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Car credit agreements - faulty car
Hi, Can anyone give me some advice? In Feb 09 I purchased a nearly new car from a dealership- 6 months old, 3,000 miles on the clock, the previous owner/driver has been the car company's sales manager. Since I have had I have experienced a number of problems with the body of the car ie corroding alloys, roof trims coming…
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Help-fault with laptop-return policy??
Hi, My ex boyfriend bought me a laptop 9 months ago (he bought it from Comet on his name/address/card details) - but he gave me the receipt/warranty.........the laptop is still in the 12 month warranty....a fault has developed and I was wondering if I could personally go to comet and get the laptop exchanged for another up…
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tkmaxx mistake!!!
hi, I bought a pair of sunglasses 29th june 2009, they were too small so I took them back to get refund, ive got my receipt and the original tag is attatched, the lady behind the counter said she couldnt refund me cos the tag had the code for toys on it, and therefore the receipt said £5.99 toys, i hadnt noticed this, but…
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Problems with tesco direct/double up on clubcard vouchers
Hi, I originally posted this on the grocery board, but figured this was a better place for my querey! :confused: Hello, this is my first post, so please be gentle with me! and apologies in advance for the long post... I recently doubled up my tesco clubcard vouchers to purchase a baby car seat whilst they were on special…
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Bathstore not honouring warranty
Hi, I had a bathroom installation done a few months ago (mostly Bathstore items). The show valve has developed a problem where it will not work. Plumber thinks non-return valves on shower is sticky and needs replacing. The shower valve is manufactured by Ultra and basically I've been given the runaround. Neither company…
