Car credit agreements - faulty car

jane_b_3

Hi,

Can anyone give me some advice?
In Feb 09 I purchased a nearly new car from a dealership- 6 months old, 3,000 miles on the clock, the previous owner/driver has been the car company's sales manager. Since I have had I have experienced a number of problems with the body of the car ie corroding alloys, roof trims coming loose, the garage have twice taken it back to repair the roof trims but the problem has re-occured and has now started happening to the other side! And today I couldn't get the drivers automatic window to shut - and it was pouring with rain.

I have been onto a consumer advice line who told me to speak to the finance company which I have and they are completely stone walling me. Incidently I traded in my old car for £3,200.00 and I am paying a monthly payment of £219 since Feb. The car was bought for approx £14k and with credit I will owe in total in excess of £17,000.

Does anyone know what my options are? Can I get out of it with my money back or get them to replace the car with an alternative type of vehicle? Any advice would be greatly welcomed.

Many thanks

Jane

bryanb

These defects should be fixed under warranty.

maninthestreet

Corroding alloys already? Do you have any pictures? What make/model of car is this?

bryanb

maninthestreet wrote: »

Corroding alloys already? Do you have any pictures? What make/model of car is this?

They could have been heavily "Kerbed" and the anodising scraped off. Should have been spotted on the forecourt though.

ABH_3

jane_b wrote: »

Hi,

Can anyone give me some advice?
In Feb 09 I purchased a nearly new car from a dealership- 6 months old, 3,000 miles on the clock, the previous owner/driver has been the car company's sales manager. Since I have had I have experienced a number of problems with the body of the car ie corroding alloys, roof trims coming loose, the garage have twice taken it back to repair the roof trims but the problem has re-occured and has now started happening to the other side! And today I couldn't get the drivers automatic window to shut - and it was pouring with rain.

I have been onto a consumer advice line who told me to speak to the finance company which I have and they are completely stone walling me. Incidently I traded in my old car for £3,200.00 and I am paying a monthly payment of £219 since Feb. The car was bought for approx £14k and with credit I will owe in total in excess of £17,000.

Does anyone know what my options are? Can I get out of it with my money back or get them to replace the car with an alternative type of vehicle? Any advice would be greatly welcomed.

Many thanks

Jane

Read and follow the links in this thread: http://forums.moneysavingexpert.com/showthread.html?t=1790655 it will get you where you want to be and save me a lot of typing into the bargain

Good luck.