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getting out of a mobile phone contract - vodafone
I am not sure how long I have had a vodafone contract - probably just over three months. For the vast majority of the time my phone has either been broken and going backwards and forwards to the repair shop or on its final return where it was finally working it had a part missing a stylus. I won't go into the details…
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Business to business -what are my rights?
Hi, I am a self-employed courier and have just purchased some uniform form Dimensions Corporatewear (the only provider for the required items). I would just like to check what my rights are regarding returning items (specifically shoes) that do not fit. I ordered the correct size but, as is always the case, size and fit…
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Parcel delivered but not to me - who is responsible
Hello, I purchased clothes from Jaeger online and they deliver via DHL. I have been waiting all morning but have to go out so just rang DHL to check and they said it has been delivered to number 9 and signed by xxxxx (that isn't me or next door neighbour). It's £365 worth of clothes, no note through my door to say it's…
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What rights do i have claiming back water charges?
I would appreciate some info on this as i am lost. Basically, i got a new flat in December where the water charge is in with the rent, so i no longer had to pay water charges direct to Northumbrian Water. I recently found out that from December i have been getting deductions every benefit payment for my old address, the…
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My Gym terms and conditions
I don't know whether anyone out there canhelp. I have been a member of my gym for 2 years now and pay monthly. My original term was 12 months with a 3 month notice period. I have just cancelled my membership and my contract says I still have to give 3 months notice. Can they do this even after 2 years? If I have to pay it,…
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HELP ..web site stealing from my account!!!!!
Hi All , not sure where to put this so if its in the wrong place, Sorry. I have just found out (I know I should have noticed before now) that an online company (dating direct) have been taking money from my account over the last 8 months, a friend used my debit card to sign up for one month at a cost of £22.80 and then…
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Problem with buggy - Company say they assume its mis-use
I bought a buggy from a well know children's retailer and after 8 weeks the foot strap broke. A piece of the handle also fell off. We called them to ask fro a refund. They first said the foot rest is not covered by guarantee. We pointed out this was not mentioned anywhere on their website or in the manufacturer's manual.…
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Prolbem with buggy - Company say they assume its mis-use
Duplicate post. Sorry.
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LCD TV from Argos faulty after 20 months can i get replacement??
I bought a Mikomi LCD Tv from Argos on 29 Nov 07 as a xmas gift for my son-all fine-just after last xmas we started having probs getting the tv to switch on (it would eventually) but 3 months ago it just refused to stay on-i rang argos customer services to be told as it was over 1 yr there was nothing they could do-not…
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Legal advice about over payment at a Bureau de Change
A friend of mine works in a Bureau de Change and accidentally paid a customer £400 too much money. She's pretty upset about this because her boss is giving her grief. However, the situation is, because the customer prepaid she has the customer's name, address and phone number, she has tried to contact her without any luck.…
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Advice needed about phone company
Hello, I'm new to this forum and I'm currently having a problem with my mobile phone provider. Any advice would be gladly appreciated.... Due to unforseen circumstances, my income has dried up and i'm struggling to pay my bills. I e-mailed vodafone asking if I could cancel my phone contract as I would like to go on pay as…
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Can i return jeans? advice needed
Hi all i received a pair of gstar jeans from a online website this weekend which cost me alot of money.My problem is after wearing them saturday night the top button felt abit loose but looked ok.After washing them sunday i noticed the top button has come off and also one of the belt holders has come loose. Can i send the…
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Consumer rights re: non-delivery of item, help please
Hi, This is my first post, I hope it's in the right place? On the 25/6/09 I bought a camera off Ebay from a company that runs an Ebay shop. I used my business Maestro debit card to pay for the camera. While I was on the phone giving the payment details, the company offered me the chance to buy a lens that I was also after.…
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leisure time and freemans
i have a statement from freemans showing i owe £79.99 AFTER SPEAKING TO FREEMANS THEY TOLD ME TO PHONE LEISURE TIME WHO SAID I HAD SIGNED UP FOR A YEARS MEMBERSHIP WITH THEM AND THEY HAD SENT ME A WELCOME PACK WITH 2 FREE CINEMA TICKETS ,I HAVE TOLD THEM THAT I DONT KNOW ANYTHING ABOUT IT AND HAVE NOT REICEVED ANYTHING…
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receipt for payment
quick question am i entitled to ask for a receipt to be posted out for payment made by phone using my debit card?
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Van with mechanics for 9 months !!
Hi , i hope this is the right forum for seeking advice for what i shoud do about my ford transit van! My van broke down last october ...i took it to a local garage and left it with them, a few days later they rang me to tell me they had put a new turbo in it , at a cost of £1300 but the van was still not working and they…
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Online Company threatning to charge me £700 for not returning original packaging
Hi I recently bought some hi-fi equipment online and one compenent was faulty. As soon as soon as i started it up it ate a CD, and i couldn't get it out. I called the company the following monday and they admitted the mechanism was faulty and would send me a replacement to my work address they following day - which they…
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First Blemishes on Credit File
Good afternoon, I hope someone can help me with a couple of problems I am having. Only recently I've applied for a student bank account and had it rejected due to something on my credit file from a previous address, naturally I wanted to see what this problem is so I checked my file only to be met with a default and a CCJ.…
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Tenancy deposit.
I hope this is the right place to post this. The tenant's deposit is held by the agent and the agent is a member of The Dispute Service. On the agreement it states that 'any interest earned will belong to the agent'. My question: Is this legally allowed or should the tenant get the interest? The reason on some sites for…
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How do I get out of an Everest Contract?
I would be greatful of any advice on behalf of my elderly parents. They have been pressured into the sale of a 'porch' by Everest for a whopping £20k! Unbeknown to me they signed an agreement in March and then went through planning after paying a £4000 deposit. They have now had the slab and block work completed but…
