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Business to business -what are my rights?
Forris
Posts: 366 Forumite
Hi,
I am a self-employed courier and have just purchased some uniform form Dimensions Corporatewear (the only provider for the required items).
I would just like to check what my rights are regarding returning items (specifically shoes) that do not fit. I ordered the correct size but, as is always the case, size and fit differ greatly between manufacturers and these are too tight.
Do I have a right to an exchange, and would I be expected to pay postage?
Also, when my order arrived there was no receipt, just a list of the items enclosed. Does the Sale of Goods Act legally entitle me to a receipt or am I missing something?
Thanks
I am a self-employed courier and have just purchased some uniform form Dimensions Corporatewear (the only provider for the required items).
I would just like to check what my rights are regarding returning items (specifically shoes) that do not fit. I ordered the correct size but, as is always the case, size and fit differ greatly between manufacturers and these are too tight.
Do I have a right to an exchange, and would I be expected to pay postage?
Also, when my order arrived there was no receipt, just a list of the items enclosed. Does the Sale of Goods Act legally entitle me to a receipt or am I missing something?
Thanks
0
Comments
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Thanks, that answers my question about the receipt (no, they don't have to provide one!). At least I won't make myself look stupid when I speak to them!0
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