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What rights do i have claiming back water charges?

I would appreciate some info on this as i am lost.

Basically, i got a new flat in December where the water charge is in with the rent, so i no longer had to pay water charges direct to Northumbrian Water.

I recently found out that from December i have been getting deductions every benefit payment for my old address, the total is over £180, i am wondering where do i stand in claiming these back?

Info: before i moved from my old address in December my balance was clear but the water company has continued to take the payments till todays date, i am really angry, i had a cheque off them for only £35 and i think i have been robbed, they did not ask my permission to take these payments and in effect they have been getting double payments as i have been paying for my new address all the time.

Anyone know? Will i get the rest of the money back? Should i go to citizens advice as well?

Thanks everyone.
Owed out = lots. :cool:
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