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Samsung TV
Hi guys, Need a bit of advice bought a Samsung TV from Empire Direct in January 2008, it developed a fault around november so was repaired free of charge by Samsung (was told to go to them by empire direct) now it has developed another problem and samsung are claiming I need to pay for an out of warrenty repair. Is there…
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caravan park road conditions
Hi, does anyone know if caravan parks are required to keep the roads within its site in a safe condition? i recently damaged an alloy in a huge hole in the road which is beyond repair but my letter to compalin had no success - they basically said there is nothing they will do about it. I want to know where i stand. Thanks,…
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Washing machine design fault but out of warranty period
Hi all, There has been a nasty leak from under the washing machine for a while, and finally i managed to have a look at it. It looks like a design fault. There's a plastic hose coming from the drum connecting to the front bottom of the machine where you have the debris filter. The hose had melted from heat due to the heat…
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Tescos
Done my weekly shopping yesterday, went to the checkout, put my card in the keypad, entered my number and was told by the checkout girl it wouldn't take my card and to do it, so I took the card out and put it in again entered the pin number and this time it accepted it. Last night I went onto my internet banking and saw 2…
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Evans sold my bike to someone else!
I bought a bike (and several accessories) from Evans Cycles on my credit card - paid in full on date of purchase. The bike i choose was a display model in store so was told they would give the bike a service and i could pick it up later the next week (and all the accessories, as some were due to be fitted to the bike). I…
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Argos: Golf Trolley
:confused: I bought a eletric golf trolley at Christmas 2008, the trolley had an electrical fault on it. Argos replaced this trolley with a second electrical trolley, this trolley has a frame fault on it i.e my golf clubs keeps falling because the golf trolley frame has seemed to colapse. I have spoken to Argos and asked…
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Delivered jeans but we haven't received them!
Hi, I'm wondering if someone can help me help my brother. My brother bought a pair of £170 jeans. They hadn't arrived and so he contacted the company who say that it has been delivered. He paid with a Visa electron and is really upset because he thinks he has lost the money. Can anyone advise us on what we can do? All help…
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Thomsons, Swine flu & holiday from hell!
Ok so I have been trying unsucessfully to resolve this myself and I'd appreciate your thoughts and advice. I will keep it quick... I booked a holiday to Mexico for £1400 (ish) for myself and my boyfriend from April 26th-May 10th. We chose them because of price and seat pitch (33" instead of 31"). However, on our second…
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Air Fuel Supplement Charges
I have received a letter from a travel company we booked our holiday with in May 2008 (and travelled in June 2008) demanding we owe them an amount of money due to the Government increasing tax on Air craft fuel At the time we booked out holdiay we paid the full amount on a Credit Card. Can this travel company demand a…
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mix up with virgin and sky
hi guys this really is a question on behalf of a friend who is really scared now. 2 years ago, she called to stop her whole package with virgin media. This included tv, phone and broadband. They then switched the whole package to sky. for 2 years she has had no problems. However, she recently needed to call sky and query…
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homebase update and more advice needed please
some of you may have already read or responded to my origional post http://forums.moneysavingexpert.com/showthread.html?t=1792729 but now i have another dilema and do not really know where to go from :confused: well thought i would give a quick update went down to the same homebase yesterday and they looked as if they knew…
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Faulty chairs from Argos
Hi Grateful for any advice. I've got some dining chairs bought from Argos.co.uk under 2 years ago. They've been used infrequently but over the last few months I've started to notice the plastic support struts that form part of them are falling to pieces and one has now come off. I called Argos but they said that as it is…
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Faulty laptop 20 months old.
In October 2007 I purhased a new Toshiba A200 laptop at £550 from PC World, it has died today. It came with a one year guarantee. What consumer rights do I have? I'm I covered by European directive 1999/44 EC stating that the item should have a warranty period of at least two years? How do I go about it? Do I take it back…
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Double Glazing Company in admin/liquidation /job unfinished / they're claiming money!
Hoping someone on here can help! In December 2007, a well known local double glazing company came to fit my new windows. They didn't finish the job, fitting the wrong (non locking) handles to the windows, leaving some windows unable to shut at all, a cracked window sill, unfinished carpet cutting, and a delightful mark on…
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Perfume Shop!!
Hi All! I was bought a bottle of perfume from the local PERFUME SHOP by my partner as a GIFT, however once i had received the gift i told my oh that i already had this type. Went back to the shop for exchange but was told i could not have an exchange as i had no reciept? Is this correct? Thanks for any help x:D
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Expired Comet Gift card - Advice??
Ok guys try this one for size!! I went to Comet and bought 2 Big tvs and spent about £1800 I went home and checked on line and discovered if i bought them there it would have saved me £300 for the same 2 items I went back within the 14 days and said either give me the web price or ill 14 day the items and reorder online…
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Cash converters refusing refund
Afternoon all , I've just had my mom on the phone , very mad after dealing with staff at a local cash converters! A couple of days ago she and her partner bought a set of brand new speakers for £90. Her partner is a singer and used them at a gig last night and they were awful , constant distortion etc. they are useless to…
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comet wrongly specced laptop
Hi, just come across a deal at comet :- unfortunatley I am not allowed as a new member to post link but suffice to say this deal is about a lower specced laptop but in the specs it contradicts itself and specifies an Intel dual core cpu and not an athlon 64 now clearly there is some wrong info here the laptop is up for…
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Please help!!! - Update
To cut a long story short, I bought a bicycle from Halfords, which on its maiden voyage the brakes FELL OFF and I also fell off. I took it back, and wanted a refund, but they told me that they can just repair it and give me a safety certificate. I would like to point out that I had a safety certificate when they built that…
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Have I been scammed?
Not sure why I done it really, but you know what it is like when caught up in the moment? But I just ordered a months supply of tooth whitener called Hollywood Sexy Smile - there website can be found on a google search But I have now noticed that in doing so it has signed me up for their Elite rewards scheme - which means…
