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Everest Windows getting deposit back......
Trying to get deposit back from Everest Windows North London Branch, I have decided due to very poor sales and aftersales correspondence that I do not want to spend £18K on a few windows and doors in our 3 bed mid terraced 1930's house but have already given them a deposit of £2,000 which they have refused to give back.…
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RAC Issue - Invoicing for Services without informing me
Just looking for a bit of advice for this one, as I'm left a bit frustrated that a company can do something like this without informing you. Summary: * Used the RAC (as a member) * Following month Invoiced me for £59 call out charge * Now stating that I wasn't covered at the time but was in a 'Grace period' * No mention…
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Paypal seller appeal
Hi there. I have bought a second hand phone on ebay and the item wasnt in full working order. I dispute this on paypal and escalate. My paypal case was closed today.I was granted full refund for the phone because was not as described. Now the seller appeal to this claim. I took the phone to a repair centre but they only…
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CREDIT RATING & CCJ's
Hi I have recently been refused on a couple of applications based on credit checks. I believe I could have CCJ which could be the cause of these rejections. Does anyone have any information on how to go about having the CCJ removed from your credit rating? Thanks
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Has anyone been contacted by Zavvi Administrators?
Hello, I'm a newbie so please play nice :p I bought Zavvi gift cards for a couple of Xmas presents after 27 November 2008 so think I should be in line to get some or all of it back. Sent off the gift cards to the administrators in January but haven't heard a dickey bird back. Has anyone been contacted or know of anyone who…
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FitFlops bought on-line - 8 months old and coming apart!
What are my rights? I bought a pair of FitFlops costing £45 from a company called buycosmetics.com, these were received 27/10/08. They have hardly been worn, except on holiday and the stitching is coming apart on the side of the FitFlop. I have had them for nearly 8 months. I contacted the company and they say that they…
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Refund for a computer game..
Hi, Was wondering if someone could please give me some advice. I am planning on buying the new Sims 3 game. I have been researching into it a lot and reviews are varied. A lot of people are saying that the game has been crashing their computers, running slow, the graphics aren't performing at its best etc... despite their…
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Experian Credit Report Issue
On Tuesday evening my mother used the Experian website to view her credit report. This report was applied for in her name only. I was highly distressed to find that when reviewing her report it contained the details of my personal bank accounts, credit cards and payments as well as her own. I gave no authorisation for my…
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Falsely Accused of owing money
I recently was chased by a debt collector for money, they sent thru a few letters getting more and more serious and saying court action would be taken against my name or bayliffs would be sent round. The money was for gas and electric bills for scottish power for a house I had previously lived in. It turns out the bills…
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Distance Selling Regulations Query
I bought a memory card from an online retailer and find that it will not work in my camera - I now think my camera is probably faulty. The card came in a blister pack which obviously had to be opened to try the card. I have contacted the company to say that I want to return it under the DSR and they refuse to give me a…
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Who pays for Returns Postage?
Hi, I bought a number of tops and 2 pairs of shorts (online) in a 48hr Onfire sale. All the tops were "XL" and shorts were 36 waist. The majority of the tops fit but 3 don't (different range) - indeed they are tight (I've got a 41" chest) . Of the shorts one pair fits the other doesn't. However they are exact the same…
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Overcharged on Credit Card
I have just checked my credit card bill and I have noticed that I have been overcharged by the pub I visited on Saturday. I bought my wife & I a light lunch and a couple of drinks and I seem to remember that the bill was about £16 (I have since been onto the pubs website and they have theior menu on there so I know exactly…
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Supermarket Cashback
Just popped to the supermarket for a few things.. there was no queue at the self service checkout so I went over and scanned my items. The screen then asked me to pay so I put my card in and was offered cash-back... so I pressed "£40". The machine gave me my card back and printed out my receipt. Without realizing I grabbed…
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Dentist Disaster
A few months ago I had two teeth out and some other work at my local NHS dentist This was estimated at about £250 total cost They sent me to another dentist to have the extraction, a sweet little old man, so kind, but very doddery, he missed and got me in the face with the injection first try ! I had two molars out, and…
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royalmail error
Hi, I recently purchased an item from a chat forum i am a member of costing £65. The seller sent it 2nd class recorded delivery and I didnt receive it so she checked with the post office and it was signed for by someone-not me or anyone at my address. I checked today with someone with a similar address and after a lot of…
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Homeserve Warranties + Littlewoods!
Hi looking for some help, I purchased a bed (£150) via littlewoods in March 08. This broke in June 2008 and they advised it was a structural decfect and sent a new bed no problems at all. I also purchased an extended warranty on this for 5 years. To cut a long story short my bed fell apart (literally) on 31/05 i contacted…
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Gazebo
Hi I bought a Gazebo on 16th May 09 from Argos, it wasnt a particularly cheap one either. Even though it was secured down properly, the Gazebo has collapsed today during some gusty (but not particularly strong) wind - bending some poles. Long shot i know but what are the chances of getting a refund ? its 2 days over the…
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Skagen watches
Does anyone know if they`ve gone out of business? i rang them monday all i got was a message to leave my details but no one has got back to me :mad: now i`ve just emailed them and the message has been sent back !
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Rubbish Instruction led to damage of goods
We purchased a bell tent (a canvas ciruclar tent) and the instructions were so bad that when erecting the tent it ripped. I had previously spoken to the company we purchased it from as we thought a part was missing only to be told the tent had been modified and the insturctions were incorrect. Do we have recourse to a…
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Comet Laptop Query
Hi all, Just a quick one really; I purchased a Fujitsu Siemens Amilo laptop from Comet last year 30/05/08 at £329.99, and over the past several months a large crack has developed on the left screen hinge through normal use (lid up and down). Off hand I couldn't remember what date I purchased the laptop so I wrote a polite…
