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Been ripped off please help!
Hi all, Purchased a fridge freezer today using my credit card at a local independant store and just came home and found the same item £120 cheaper online. Is there anything i can do about this? Any help would be gratefully recieved. :confused: Thanks
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Dispute with college - Please Help
Hi, I am very grateful to this website where people can get real help from highly supportive and helpful community. So let me explain the details of my issue. We are around 65 international students taken up MBA course from one of the business school of London. Most of the students are either part qualified or…
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PC component dead <12months old, RMA and SoGa query
A computer component decided to die on me :( I have since spoke to the retailer as it's within 12 months and granted an RMA, they received the item 17th of this month. As of today status still reads currently in testing as it has done since they received it. Tha fault that is apparant can take no longer than 10minutes to…
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ScS sofas ignoring trading standards
Purchased corner sofa from ScS sofas for £1300, day after delivery phoned them as wasn't happy with it, half of it a lot softer than the other half hence really uncomfortable. ScS sent upholsterer round then wrote to me saying nothing wrong. Involved consumer direct & wrote 2 letters quoting they were in breach of sale of…
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ScS sofas ignoring trading standards
Purchased corner sofa from ScS sofas for £1300. Day after delivery rang them as wasn't happy with it as half is much softer than the other & really uncomfortable. They sent upholsterer round then wrote to me saying nothing wrong with it. Involved consumer direct & wrote 2 letters stating they were in breach of sale of…
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Can anyone help please
Right ok, we bought a new panasonic plasma about 16 months ago it had a warranty for 12 months. Last night lines started appearing on the screen and after turning it off and on to see if that helped (:rolleyes: it didn't but worth a try) I googled the problem only to find that this is a common fault with this model we have…
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tesco complaint
i did the usual shopping in my local tesco extra and whilst paying i asked for £20 cash back. i got home and realised that i hadnt been given it so i checked my receipt and it was entered on it as if i had received it. i immediately rang them up which took an hour to get through only to be told that they could do nothing…
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Tesco direct and three piece suite
I ordered a leather suite from Tesco Direct end of July 2008 and noticed it hasnt been 'comfortable' to sit on for the past month or so. Felt as if it was dipping in the centre. After a closer inspection it now looks like the frame has broken at the centre back. I have sent the company an email on 8th June and despite two…
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New suite - problem with fabric "pooling"
We have recently purchased this suite. It has pocket sprung seat interiors with a layer of dacron separately over the top (a bit like a pillow top mattress). The fabric we have is a striped chenille (sorry, only picture I've got is on my blog). Within a couple of days of use from new the fabric on the chair has "pooled"…
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Moneyclaim online RE:littlewoods direct ??
hi all after some advice please spoke to a solicitor on monday who is sending a letter to littlewoods direct on behalf of me, despite me sending them two letters one recorded del and one special del with all the info and evedince littlewoods requested from me what happened .may placed an ordered sony ps3 .may received a…
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Mis-sold Sky broadband (kinda)
I have Sky broadband and have had for a couple of years.We can't get it free here so we have to pay. I was looking to change a year ago and Sky offered me it at £5.00 a mth for a year, which i took. Just prior to the offer ending i rang up to query my bill and was offered Sky talk which seemed a decent deal and was told if…
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hotel asking for more money to keep my reservation?!
Hi A few days ago I booked a weekend at a central London Hotel for the begining of July. It is a hotel I have used before and was surprised when it was so cheap. Anyway I booked it (well it was 90% cheaper than usual!) and have confirmation of my reservation at the cheap price. Today I receive an email saying that my…
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payment demands 6 months later!
Help, please. Back in January I purchased a baby cot from a well known toy store (online) I bought some other items aswell and paid with my visa debit card. I received delivery of all items and assumed that my transaction had been completed, as I believed that as I paid with a debit card then my delivery would only of been…
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''Breach of Agreement/Contract'' question
HI all this is my 2nd thread about my problem. Basically I need to know what constututes a breach of contract/agreement? I am disputing services I have received from a training company and have made them aware that they are in breach of their own terms & conditions, written on the reverse of my signed training agreement.…
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Faulty Jewellry- please advise on my rights
Hi There, In January I spent £70 on a ring. I wear it a max of once a week which I would class as occasional. Unfortunately last weekend the stone, without provocation, dropped out. It fell on to the ground where it sustained a chip to its surface. I imagine that the stone was not securely attached from the date of…
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Quick question on faulty product...
Brief history... 2 years ago we purchased a Startech Chrome Fuel cap for a PT Cruiser from a Chrysler garage in Wales who sold on ebay. We won the cap for £40 as opposed to book price of £140 or so. Less than a year after purchase the chrome began to pit and peel so we took it back to our own Chrysler dealer who said it…
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Booked hotel accomodation & now they claim it's different?
Hi, I don't know if anybody can help? I booked a self-catering room with Alpharooms last month for my hol in Majorca. They have just emailed me to say: "Unfortunately it has come to our attention, that at the time of booking there was an error with the link between Alpharooms’ website and that of our suppliers. This…
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What are my rights?
Hi guys, I’m new to this forum but need some advice. I have recently noticed a number of payments going out from my current account for which I have never requested. I believe this is all linked to an input I put into another site, however on cancelling the subscription it would appear my details have been passed on again…
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Different prices online and in shops
Hello all I'm new here and felt I had to join in as I don't know what to do and need help! I bought a pair of shoes in Office shoe shop for £50 only to find that they are selling the same pair on their website for £30 (sale price). Both the physical shop and the online shop are advertising sales on their shoes. I have…
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Landlord dragging heels on repairs
Hi, I'm new so apologise if this is the wrong section. I recently rented a house. So far in the 5 weeks we have lived here the ensuite shower started leaking and coming through the ceiling, the boiler isn't working (I can heat water up through the electric immersion though electric costs more than gas) so have no heating.…