-
Best way to complain about Tesco
Hi All I can see from reading this forum that many people are having problems complaining about Tesco. However, the complaint I have seems to be slightly more worrying and I just wandered the best way to complain and try for compensation. I purchased a bag of mixed veg. from them about two weeks ago, stuck it in the…
-
Mis-sold a sofabed! After 6months needs replacing! Help!!... -- UPDATE..!!
Hello! Ok.. I am hoping this is the right forum.. but I really need advice! My husband and I got married last yr and as a wedding gift we asked for vouchers for a particular large department store that we could put towards a sofa. After adding some money to the vouchers we were able to afford a £900 sofa. The one we liked…
-
Car Finance, hand back where do I stand?
I have had a car that I took out on finance in Jan 2007 (VW finance). When in the showroom I specifically asked the question "at what point can we hand the car back and walk away?" (I asked because I have heard some perculiar things about car finance, not always good) The reply was: "you can walk away at month 28 of the…
-
Two faulty digital recorders - can I get my money back ?
I brought a digital video recorder last September which has broken twice now. Sharp replaced it the first time and are prepared to replace it again but I would rather have a refund and buy another machine that will work for longer than a few months. The retailer (beyond television) say that as I am past the first 7 days…
-
Reclaiming cash from Topshop \ Arcadia Group
Years ago, some friends gave me a Topshop gift card with £50 on it. The problem was, that each time I went Topshop never seemed to have anything in my size (Im fairly tall and broad shouldered). Earlier this year it occurred to me that I might as well transfer some of the cash over to another card and give it to a friend…
-
The sale and supply of goods act 2002
Am I write in thinking that a washing machine should last longer than 2 years I bought a Hotpoint washing machine 2 years ago and the barrings on the drum have gone I have been told its un repairable as its under 5 years of age can I ask for a replacement:confused:
-
Refund for item only not original amount
Wasn't sure the best place to put this so feel free to get this moved. Purchased an item from an online computer company, day before it arrived I realised I bought the wrong size product and setup a return no. Couple of days later returned the item (at my cost) following their guidelines for refund. Have just look at my…
-
I Dont Understand this Price Match policy
Could anyone explain the word Price Match i wanted to buy a SD Card for my Camera and Tesco had its own brand for £4.something but W H Smith Had the best quality Sandisk For £4.89 So oft i went to W H Smiths and asked for one and the lady said it was twice the price I disagreed with her and showed her the printout with the…
-
Sample letter personal injury out of pocket expenses
I'm sorry if this isn't the right place to post this but couldn't find a relevant thread. To cut a long story short, I slipped on a large wet patch (no signage indicating it was wet) whilst in a supermarket. I filled in accident form, spent over 5 hours in a walk-in centre the next day, plus visits to doctor, etc. I'm not…
-
tesco reduce price before i have goods
Hi all 1st post on here so please be easy with me.. On Sunday 31st May i purchased some garden furniture from tesco direct for £479, the furniture is due to be delivered today 9th June... ive just gone onto tesco direct to find del times and noticed the furniture is now £359.00 .... ive not even got the furniture and its…
-
Paypal holding money for 21 days
Hi I was wondering if anyone could advise me if it is illegal for this: New to selling on ebay ,Paypal holding money for 21 days or until positive feedback is left.Ebay state feedback is voluntary! Are paypal breaking the law by doing this. thanks
-
Refund from AA- driving school
Hi I originally booked 20 driving lessons on the AA block deals. I was assured that I would get my money refunded if I was not satisfied. Their service has been appalling thus far. I used only 4 of the 20 lessons. Their instructors were late and one did not even turn up for one 2 hour lesson on the day. We had to argue…
-
South West Trains Penalty
Hi, Back in January I boarded a train to Waterloo without purchasing a ticket before I travelled. I live next to a small station with trains that run every 30 minutes on weekdays and every hour on a sunday. I was traveling on a sunday in the evening and the ticket office was closed. As far as I was aware the ticket machine…
-
Royal Mail complaints procedure
Hi, This is my first post here. I have absolutely no idea if this is the right section to post this under but I couldn't find a more appropriate one. My issue is with Royal Mail. There is a woman who drives the Royal Mail red van and delivers parcels. So I only see her when she's delivering to me or someone else in my…
-
O2 18 month contract, upgraded on 16th month...
Looking for some advice here.. I was on an 18month contract taken out on 8th February 2008. On the 4th of June I upgraded this contract to a 1 month rolling contract (of which it states in the T&C's I can give 30 days notice at any point to end the agreement... 8.2 "This Agreement may be ended by either you giving at least…
-
Refund
Hi All, I bought a dress for my girlfriend as a present only last Friday and gave her it Saturday when she came to mine. As normal it was wrong and she didnt like it. She took it back to the shop today and explained that i had bought it and that she wanted to find something else. She looked around and didnt find anything…
-
3 networks services and my rights?
Hi All, I'm wondering if anyone knows if this is acceptable practice. In Feb 09 I upgraded my mobile with 3 and signed an 18month contract. Since then I am lucky if I can maintain 1 call in 10 due to the v poor signal on the 3 network at my home address (N London). The majority of people I know refuse to call my mobile, as…
-
Lost receipt on item to go back
Hey all. My first post for advice after being pointed this way. I bought a kettle from Comet earlier this year, March, and the lights have blown today - its still works but the lights are out so you are never sure if its on or not. Now, I have lost the receipt so is it still viable to take the kettle back to the shop and…
-
Laptop nightmare - What are my rights?
I bought a Sony laptop from dabs.com 14months ago. After 11 months or so it developed a few minor faults: 1. DVD drive broke 2. Card Reader Broke 3. A few keys were sticking These things weren't major problems, but not great considering the age of the laptop. As it was coming to the end of it's warranty it prompted me to…
-
Fraudulent Invoices??
Hi Not sure if this is the right forum ... I live in a leasehold flat and have a long running dispute with our management company. Part of the issue is the cleaning company who are contracted to visit twice weekly for vacuuming and monthly for window cleaning. I have supplied written statements to the effect that this…
