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ex partners debts
im hoping someone can advise me... my local CAB have been un helpful. my ex partner unbeknowns to me has several debts and has not been paying them. i had a visit from bailiffs who were going to take my and my childrens property even though my ex does not live here. the debts are in his name but they stated that because it…
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Rights on goods damaged during delivery and supplier appears to be dragging feet?
I ordered a hardwood garden table and chairs set off internet on 8th May. My credit card was charged that very same day. Waited 10 days and still nothing had been dispatched. My wife called them around the 19th May (it may have been the day before or after that – I can’t recall) and was told the goods would be arriving on…
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faulty watch- do i keep??
I bought a nice watch for my husband thinking it would last a life time, but it slows down/speeds up, and has been repaired 3 times, and the company have not solved the problem (and they refuse to acknowledge the warranty as it was bought online, not from an "authorised retailer"). i am going to claim for a refund through…
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Lycos Web Hosting (Europe)
I have a problem with Lycos (Europe) who have apparently ceased to exist. For a few years I have had a web site hosted with Lycos, and the annual fee was around £75 this year. Two months after paying this by credit card, Lycos e.mailed to say they were pulling out of this market. They had arranged for all their customers…
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Consumer Voice Panel CCB Fastmap
Was anyone a member of Consumer Voice, which was run by CCB Fastmap ? They have a web site which I am not allowed to post apparently. I do consumer research questionnaires for a number of companies on the Internet. Mostly, they are very frustrating, you spend 20 minutes giving them all your opinions and then they reject…
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Tesco Clubcard Cosmos voucher refund???
Hi all, Sorry I've had a good look on the forums for the answer to this but I can't find it. I recently converted £70 of clubcard vouchers to £280 of cosmos vouchers without knowing the full terms and conditions of the vouchers. I know this was stupid but they aren't clear on the tesco clubcard website. Basically, you…
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Tenant wants to break tenancy agreement early
I wanted to get some advice on an issue with my current tenant. The tenant signed up to a 12 month contract in February 09, paid the first months rent and the deposit no problem. Since then the rent has not been paid on time, and I am still owed for part of May's rent and all of June's. The tenant is self employed single…
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cold calling
Not sure if i am in the right place for this question, but my widowed mother is in her mid seventies and is almost half way through repaying a 7 year loan she has with the halifax building society. She borrowed around 20k three years ago for necessary home improvements. A couple of weeks ago a company cold called her…
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DAB radio fault 1 month after guarantee expired
My Goodmans DAB radio has started buzzing like a demented wasp one month after the 12 month guarantee ran out. I took it back to Comet - not interested. Do I have any rights? Thanks Steve
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Royal Mail Attempted Theft
Hi, Got a letter delivered this morning which was a card with a cheque for a substantial amount of money. Predictably it had been opened, clearly on purpose to assess whether there was any cash or item that would have been of value to whoever opened it. Since it was a cheque made out to my name it was left in the envelope…
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Challenge Solicitors Fees?
My mum died in April, so I thought I would use the solictor who did her power of attorney to do the probate application for me. As executor I basically did absolutely everything else regarding administering the estate, including contacting banks to claim money and claiming life assurance policies. I informed the solicitor…
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Tesco double the difference
Hi, i went shopping today and asked if the lager was on offer.."yes" was the reply "3for £20 until the 9th of June". I was charged full amount £36:eek: :eek: :eek: at the till.I never realised it until i got home.So i rang their 0845 number on till receipt and got through to customer sevices who told me that i could get…
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Stuck in the middle
I bought a satnav system from E-buyer a while ago and it broke down so I aranged for a refund (no problems on that front) but here is the problem.. In between the time that I bought it and the time that I had the refund I closed my Bank account to which I payed for it on a Visa debt card.. I wrote to the bank they have…
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cancellation rights. Distance selling
I bought goods on the internet and very quickly changed my mind and also informed the company. They still sent the goods, which I refused at the door. I have been waiting 21 days so far and heard nothing at all but I kept the e mails going so I would have written evidence. Two days ago I sent a recorded first class latter,…
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Can I demand a refund on my pram
I have had a pram for nearly a year, however have only been using it for 5 months. In this time I have had to have 2 replacement pieces of material due to seams splitting and now the front wheel has broken. The pram cost me £400 and I do not think that the quality is satisfactory for the price paid and so would like a…
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Quick question about refund
I've had a product for just over a year, still with another year's warranty. Have been very unhappy with service and product and they said they're going to fix it ... again. The last reported problem was in February... they said I will have to wait and see if this gets fixed before I can claim a refund... Is that correct?…
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Unpleasant stay at hostel, what are my rights?
Hello everyone! I've got a question about my rights with regards to a recent stay at a youth hostel in New York - it was infested with bedbugs, and all 3 of us who were staying there got bitten. When we told them about it, they changed our room but the next room was equally infested (managed to catch one and showed it to…
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Paintballing Disclaimer - Is it legally binding?
Ok, So I am going Paintballing tomorrow :beer: and have had to sign a disclaimer... It reads like this: My question is, Is this really legally binding? I mean, surely if I were to injure myself through neglegence on the company's part (e.g. a concealed large pothole in the grounds they failed to mention in the 'briefing'…
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Taken payment, no answer
I know it's a common one, but for any advice before I go to county court please. I will name the company: it's Greenfields Hydroponics in Norfolk. I ordered something a month ago, did not receive, sent an e-mail two weeks ago when they told me they'd be in touch within 24 hours, and nothing. I've sent them warnings I'll…
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Argos - return of faulty goods
Hi, i would like some advice on a problem i have with Argos at the moment. I bought hair straighteners last year, 29th May, now just a few days out of the one year guarantee. The fault being that the ceramic coating has come off both plates. i took them to the store with receipt today after researching online and finding a…
