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Tiles
I bought some Tiles from Topps Tiles the border tiles in my shower cubicle are crumbling I have had these tile replaced twice already and now I have lost confidence in the product. I want the complete shower room re-tiling with different tiles. The last time they were replaced was 2 years ago how do I stand legally? They…
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Buy-as-you-view PC problem advice please
I bought anAcerpcfrom buy as you view in august 07 and this week the motherboard has died. They are refusing to repair it saying that I do not have an extended warrenty, although they said I was covered at time of sale. The pc is bought on a 3-year Hire purchase agreement and I believe I can use the Sale of Goods Act to…
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Laptop battery fault
Any advice on my rights welcome on where I stand with the following - my laptop suddenly switched off without warning last week. Returned to Acer for warranty repair. When I got it back, motherboard had been replaced. Then worked fine on mains but dead on battery power. Returned to Acer who say a new battery is needed at…
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Aldi Overlocker....
I bought an overlocker from aldi in march, it now has a high pitched squeak which doesnt go even when oiling. Iv been to the store and they said they would swap it tomorrow morning if i bring it and the reciept down. Now, the overlocker has been reduced to £79.99 from £119.99. Am i entitled to demand the money back? As, if…
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wii from HMV.... used condition
Hi, I hope this is in the right place... (I've also posted this on the vents board, and techie... then I saw this one..,sorry!) I bought a wii from HMV, and upon receiving it discovered the following issues (copied from the letter I sent them): The inner box, for the Nintendo Wii was ripped, creased and clearly damaged. I…
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cancelling rights
I ordered photographs this afternoon in Portrait Place Debenhams Glasgow and paid with my credit card. I have now changed my mind and phoned Portrait Place who have refused to cancel my order. They have admitted that the photographs have not started to be printed but as my payment has already been authorised there is…
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banned from all marks and spencer stores?
my daughters college friend was caught stealing several items from m and s and my daughter and another friend were with her at the time- a dare which has proved costly. Unfortunately she was stopped when leaving the store and they were all taken upstairs where the police were called. When the police arrived they issued an…
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ryanair trouble
Folks, i'm having some real trouble with Ryanair and am having no luck whatsoever when trying to contact them, therefore, i'm looking for a wee bit of advice if anyone would be so kind as to offer... this is a paste from the letter we've sent to them twice and pretty much sums up the whole bloody fiasco. Could someone tell…
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Help - I'm furious!!
SOrry that my first post is asking for help, but I've just come off the phone and I'm blazing mad!!! Right, to cut a fairly long story a bit shorter! I feed my dogs on a raw diet so ordered some frozen meat from a supplier I had used only once or twice before. I asked that it be put down the side of the house if I wasn't…
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Cash gift legally mine? Advice please!
Hello, I used to work in a casino and we weren't allowed to accept tips or gifts of any kind. However, one generous customer gave me and my (now ex) partner 150 pounds as we were expecting a baby. The casino took the money from him and have been holding in their cash desk ever since refusing to give it to us because it was…
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LG Television wont turn on just over 1yr old
Hi wonder if anyone can give me any advice. We bought an LG 26" lcd tv april last year from littlewoods catalogue. It has been absolutely fine up until two days ago. With the model we have you cannot turn it off of standby mode other than turning of at the plug. So when i went to turn it on with the remote, from standby,…
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Complaint to DABS
Hi all, I bought a Squeezebox (wireless music streaming device) from DABS in 2006 and it recently died. On the basis of the 1994 Sale and Supply of Goods Act, I asked DABS to either offer a refund or repair the product. They refused either option stating: "In your particular case we do not accept (taking all relevant…
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Asda - misleading advertising?
Right here goes, a few times I've noticed on some product lines especially in the beers, wines & spirits department they've had offer ends 31/12/09. Now I was just about to buy some more beer which I knew had this offer ends 31/12/09 on it only to notice that the offer had been withdrawn. Surely this is misleading…
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Rights - Laptop Repair - Inherent Fault Repaired but Only Lasted 9 Months
I am hoping that someone can please help me with a problem i have with HP. We have an HP Pavilion DV6000 Laptop purchased 2-3 years ago which has an Inherent Fault. July 2008 - Inherent Fault - Graphics Problem We searched the web and found many many people had this problem. Upon Phoning HP they confirmed that it was an…
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Problem with ORANGE re Sony W910i
Thought i would post this in here as its more in relation to consumer rights. looking for some advise. Hi everyone looking for a bit of information and help. I have upgraded my contact with orange and got my Sony w910i. had it for 3 months phone kept shutting itsself down and rebooting which from the forums i have seen…
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whirlpool washer still in warranty billed for call out !!!
Hi can anyone give me some advice please, bought whirlpool washer 10mths ago it's been fine then about 1month ago started to become very noisy, turns out bearing had gone i needed whole new drum fitted, problem solved under warranty just. do a few washes everything ok, did another load everything was still sopping wet,…
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Green Flag rip off
Can someone help me. My wife and I changed cars in April. We changed the insurance which cost us a £17 cancellation charge which we can live with. I then went for quotes for breakdown cover and got the same cover online 75% cheaper than green flag!! (Yup,75%) So,in my wisdom I cancelled the direct debit as it does say in…
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Parking Fine
Hi Today I got a parking ticket while parked in exactly the same place I've parked for the last 6 months. The official offence was 'Causing an Unneccesary Obstruction', i.e. at a junction. I took a photo of where I'd parked in relation to the junction for future reference. It's a residential area, not a main road or even a…
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advice needed.
hi. my partner and i hired a car from budget car rental last weekend (paid for in advance over the internet). We booked it over a month ago. When we arrived they told us they would not rent us the car as my partner had a european driving license and had been resident in the uk for nearly 3 years. It was an international…
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My bath!
Hi guys! We bought a bath from HERITAGE with a fantastic guarantee (think it was 25 years). More expensive than alternatives but thought the design and guarantee was worth paying the extra for. The bath was installed and the bathroom finished around it (plumbing, plasterboard, fitted units, etc) but the bottom had been…
