I Dont Understand this Price Match policy

balloo_2

Could anyone explain the word Price Match i wanted to buy a SD Card for my Camera and Tesco had its own brand for £4.something but W H Smith Had the best quality Sandisk For £4.89 So oft i went to W H Smiths and asked for one and the lady said it was twice the price I disagreed with her and showed her the printout with the price on and she said "yes thats on the internet we are always dearer instore"??? but if i ordered it online with store pickup it would have been the lower price? Tesco's said the same and Comet, but Comet didn't have the card in stock.

• Delivery

Delivery


We offer three delivery types for most of the items we sell:

• Delivery to Store is Free and takes 1-5 working days from dispatch
• First Class delivery to home takes 1-2 working days from dispatch
• Saver delivery to home is Free on orders over £15 and takes 3-5 days from dispatch

Ivory_Tinkler

I've had the same thing happen with PC world so I just went home, ordered what I wanted and picked it up in store. It's mad and I don't know why shops do this.

4743hudsonj

Ivory_Tinkler wrote: »

I've had the same thing happen with PC world so I just went home, ordered what I wanted and picked it up in store. It's mad and I don't know why shops do this.

because they have rent and higher staffing costs to pay

makes perfect sense

they try and offset the cost by raising prices slightly

they also actually raise online prices slightly too to help offset store rent etc

this is apparent as dixons who are owned by dsgi (currys, pc world) are always around 10% cheaper than their own pc world online stores etc

stugib

It's understandable why they do it but still frustrating. Game do this too - went to buy something at £34.99 last week and it was £39.99 in-store. I wish online sites would clearly show the in-store price too (some do) to save me a trip.

4743hudsonj

stugib wrote: »

It's understandable why they do it but still frustrating. Game do this too - went to buy something at £34.99 last week and it was £39.99 in-store. I wish online sites would clearly show the in-store price too (some do) to save me a trip.

i honestly dont see the appeal of buying instore nowadays

not with delivery being quick

prices cheaper

choices greater

and with the extra protection of the distance selling regulations where you can return the item no matter what up to 7 days after delivery

prowla

Shops don't usually price match against Internet prices (as the overheads of online retailers are generally much lower), and they only match against the same product.

derrick

4743hudsonj wrote: »

i honestly dont see the appeal of buying instore nowadays

not with delivery being quick

prices cheaper

choices greater

and with the extra protection of the distance selling regulations where you can return the item no matter what up to 7 days after delivery

Don't forget, that is 7 WORKING days starting with the day after delivery, so 10 days inc weekends from day of delivery, or 11 days if the Monday is a bank holiday or could be 12 if Easter, (Good Friday & Easter Monday), or Christmas,(Christmas day & Boxing day);)

4743hudsonj

derrick wrote: »

Don't forget, that is 7 WORKING days starting with the day after delivery, so 10 days inc weekends from day of delivery, or 11 days if the Monday is a bank holiday or could be 12 if Easter, (Good Friday & Easter Monday), or Christmas,(Christmas day & Boxing day);)

good point:)

stugib

4743hudsonj wrote: »

i honestly dont see the appeal of buying instore nowadays

not with delivery being quick

prices cheaper

choices greater

and with the extra protection of the distance selling regulations where you can return the item no matter what up to 7 days after delivery

Yep, I know all that but sometimes you just want to go and pick something up on your way home. Particularly with DVD/CD/games where the best prices will be from Jersey-based companies and delivery is 4-5 days, and DSR is fairly non-applicable there anyway.

As I said, I understand it, and no objection to it, just wish they'd make it clear where the price is different online.

derrick

stugib wrote: »

....... where the best prices will be from Jersey-based companies and delivery is 4-5 days, and DSR is fairly non-applicable there anyway.

Jersey DSRs, just as applicable as British DSR.

"Businesses that normally sell by distance means and have systems in place for trading this way (for example by having standard letters or emails that they send to consumers they deal with at a distance) need to comply with the Distance Selling (Jersey) Law 2007 that came into force in March 2008."

stugib

derrick wrote: »

Jersey DSRs, just as applicable as British DSR.

Sorry, by 'there' I meant to CDs/DVDs/games - sure you could return them but not if they're unsealed, so there's not much advantage unless you decide you don't like the look of the cover.