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Hotels.com - Best Price Guarantee?
The website I booked a hotel room on states that it will refund the difference if I find the same hotel booking cheaper elsewhere. Now I've found somewhere cheaper, the company is claiming that it doesn't do price matching! I booked through Avis (http://www.avis.co.uk/Book-a-Hotel) who's partnered with Hotels.com to…
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Advice - am I being fussy
I have been waiting for over 1 year to buy a Simplehuman recycling bin, because it is expensive. This model is not sold in the shop (except costco), so I finally bought it online on Tue (£88 + 4.95 delivery). Its supposed to be fingerprint proof - I assume they coat the stainless steel with something. Anyway, it arrived…
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Overcharged at hairdressers?
I recently went to the hairdresser (stupidly I didn't enquire on prices before) and I had some highlights done and at the end I was charged £71. :eek: I know I should have queried it then but I am not very assertive and I let it go. I looked around and saw prices the only price I could see was £50. Now its been playing on…
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thebedshop.com (based in Liverpool) - please help ..
At the moment I am so frustrated and angry, we ordered our little 5 year old's bed five weeks ago today. Making a long story very short (very very short), we are still yet to receive this £815.00 bed. We were promised delivery within 6 working days on 4th March (all e mails) but still nothing. I have got to the point now…
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Raileasy grrrrrrrrr
Anyone else had trouble with these? Myself and a friend had a trip to Nottingham to see Il Divo, sorted tickets out on the pc, it was so easy, the tickets came through in plenty of time. So, we get on the train for the first part of the journey, all fine, get on the Midlands train, the conductor looks at our tickets and…
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recoverig owed money
Have worked for a building firm since october and they have paid very slow and some 18 invoices unpaid so far and they keep bringing excuses.. does any one know what are these lawyers called? insolvency lawyers or else? have tried much with the company but no light and i am in big trouble thanks
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£15,000 of goods sent to me in error?
I have been sent £15,000 worth of goods (wholesale price) in error. Somebody has purchsed these goods and the seller has incorrectly put my name and address on the delivery note. My 14 year old son signed for them from UPS as they were addressed to me. now the seller is ringing me frantically to get them redirected. What…
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Glass in risotto rice?
Does anyone know the procedure for making a complaint to Tesco? Having just made risotto I was surprised to find a bit of glass in the middle of my meal! :mad: I'm pretty sure it came from the bag of rice as it was pretty smooth and round like a grain of rice...but definitely isn't! All the other ingredients I used where…
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Staple found in Nappy
I recently found a rusty old metal staple in one of my son's branded nappies. Luckily i noticed it before putting it on otherwise this could have resulted in serious harm to my son. I took a picture which my wife attached to an email to complain about the incident. And this is the response they gave... We are not sure this…
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They're threatening me with debt collectors!
So here's the story... In 2007 I took out an 18 month contract with Three (3), the mobile phone company. For approximately £15 a month I received a smart phone, line rental and a text bundle. A direct debit was set up so that all payments were made in full and on time. January 2009 was the final installment of the…
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Geo.
Ordered goods by internet and post office tried to deliver them. I then went to the sorting office to collect it. P.O. have lost it. Do I have to claim and re-order? or does the seller have to make claim.
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Right to return faulty product (2 years after purchase date)
All, I purchased an ASUS graphics card from an online retailer (lambdatek), the retailer and manufacture both advertise a 3 year warranty for the product this is also covered on the ASUS website. http://support.asus.com/repair/repair.aspx?no=201&SLanguage=en-us The card failed after the first year so after and a long…
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Re-claiming extortionate bailiff charges?
Dunno if this is the right forum to put this in PLUS this happened over 18 months ago so here goes. It started with an unpaid parking ticket of £30 and ended up with a couple of intimidating blokes who looked like they were members of Combat 18 (Meagers certified BaliffsPLC)coming round at 07.00 in the morning and charging…
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Wedding Gift List at Trailfinders
We have about £700 collected for our Wedding Gift List at Trailfinders and we've been told it's valid indefinately. Only trouble is, we were looking to save up enough money for a trip to New Zealand and I don't think we'll manage to get enough together for at least another year or so. It got me wondering what would happen…
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Dreams won't do anything about my unsatisfactory mattress! Any suggestions
We bought an Inner Wisdom ComfortCare made by Kaymed mattress about 3 and a half years ago from Dreams. It came with a 2 year guarantee and 8 year warranty. We paid about £900 for it. Initially it was great, but now it is soft in channels where we lay and even softer where our bottoms go on the bed. As a result my wife and…
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Faulty overpriced laptop...
Hi, My neighbours blew me away yesterday when they told me they'd bought a laptop from a company called Mutual (I believe they're like the Provident?), it cost £600, but with interest will end up being £911. They're paying £6 per week!!!!!! Anyway, the laptop doesn't work and they called their agent, who said they have to…
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Distance Selling & return of goods that fail (after 2 weeks)
Hi all, There are various similar posts about this but thought i would cover my specific situation as I've not been able to find the specific statements in the SoGA that cover this eventuality. I recently purchased a wet & dry dust extractor from a website. The product worked well for 2 weeks at which point something…
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New Driveway Law 1st Oct 2008
Reposted thread under this forum as someone kindly suggested for better response. Hi, this is my first time on this forum! Wondering if anyone has been through the same thing as me and my husband re this new driveway law that came into effect on 1st Oct 2008. We had planned to do our driveway last year and called our local…
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searches by solicitor
Hi, We bought a property a year ago and today was told by two neighbours that planning permission for 13 flats had been approved to be built nextdoor but one to me over 2yrs ago. When we bought the house nothing like like this was shown on the searches at all re the planning approval etc. I am pretty sure the neighbours…
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Cant get a refund for something bought online
Im hoping someone here has some advice to give me cos i know nothing about this kind of thing! Basically i bought some shoes from a website almost a month and a half ago. I paid using paypal as i thought it would be better than giving my debit card details to th website i was buying off. After 2 weeks the shoes didnt…
