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Geo.

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Ordered goods by internet and post office tried to deliver them. I then went to the sorting office to collect it. P.O. have lost it.
Do I have to claim and re-order? or does the seller have to make claim.

Comments

  • isplumm
    isplumm Posts: 2,215 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Geo,

    You might get a better response with a better heading?

    Are you sure that they have lost it? When did you go & try & pick up?

    They may have sent back to seller?

    I think that I would get seller to refund you & him to claim back from PO.

    Mark
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • The contract is between the sender and PO, notify the seller, it is for him to claim against PO. In the meantime, you should ask that he sends you replacement goods.
  • Thank You, Sounds Excellent Advice!
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