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sold phone and have big phone bill!
my partner sold his phone not long ago to a recycle company not giving name he took the sim card out and chopped it up. but he thinks he left the memory card in it. Has had a phone bill for hundreds of pounds! calls made from China phone company say hes responsible. He hasnt even been to China How can they use his number…
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Dining table/chairs £80 cheaper than when i bought it 3 wks ago!!
Does anyone know how i stand on the following issues please? I bought a dining table & chair set from Harveys three weeks ago for £279. It's advertised in the News of the World today for £199!! I would normally just curse my luck, but on this occasion it's really wound me up as they are messing me about with a replacement…
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Jeans - Fit for purpose?
Heya I bought some jeans online a few weeks ago and have worn them 4 or 5 times. The other day they ripped near the crotch (like, the denim at the inner fly seam has torn all the way up) making them un wearable and impossible to reasonably mend. i have read somewhere that they are supposed to last for a reasonable amount…
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Sky Digi Box
My sky box appears to have devoloped a fault ie NO SATTELITE SIGNAL IS BEING RECEIVED I presumed that it was covered by a 1 year guarantee. After contacting sky help they told me to contact them and they will send a technician to come out and check the box and if it proves to be faulty they will replace it with a…
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Dell laptop not working - warranty just expired!
My daughter (full time student) bought herself a laptop, costing around £600 from Dell online in January 2008. Yesterday, when using the laptop it started to make a loud clicking noise so she shut it down and turned it back on. However, it would not boot back into windows and just makes a constant clicking noise. We…
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Consumer rights and used cars
My family and I recently bought a second hand Vauxhall Frontera from a second hand car dealer on Autotrader. Less than a week later the car has stopped running and has had to be left at the side of the road as we can't drive it home. Does anyone know what rights we may have to get a refund from the dealer? The receipt we…
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damaged goods
Can anyone help i know this is my second post on stuff damaged but i dont know where i stand. I bought a pauls boutique bag from bank on boxing dayand paid £65 for it.It has a badge on it with loads of charms hanging off it. The bade makes the bag what it is now the badge never stays on but it fell off yesterday in…
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damaged goods
Hi can enyone help me?Before christmas i bought a pair of ugg boots from bank £140.I didnt wear them untill christmas day ,i now only wear them on a weekend and they are kept in the spare room so they have pride of place lol. When i bought them one of the boots had been on display for an hour so i thought nothing of it and…
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Advise on claiming back deposit
Hi some advice please i have put a deposit of £50 down on a bicycle paid for on my credit card. the guy at the shop stated that it was a 2008 bike and was already heavily discounted because of this and would not give me any more off the £310 price. I have since got home and looked on the internet to find it is actually a…
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Ideal World shopping channel refusing refund
Hi I am just looking for some advice on behalf of my mother. She recently purchased a Vodafone pay as you go internet dongle from the Ideal World shopping channel on sky TV/Freeview. When she tried it, she found that she had no signal in her home thus making it useless really. Ideal world have a no quibble returns policy…
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Is there a law regarding an item with 2 prices?
Dh and I went to buy a cot from our local babycare centre today. We saw a nice one which was £125. However, DH noticed a sticker right down on the bottom of the cot which displayed the type of cot, the RRP and the price. Both the RRP and the price which were on the sticker were both £115. So we approached the salesman and…
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Tmobile Mis-sold Google Phone??
Hi, On 17 January 2009 I was sold a Google G1 Phone by a sales rep. I requested a phone that could handle emails, internet and obviously alot of calls. It worked fine for about 3 / 4 weeks and then problems began. Battery life became poor, kept switching off and now it doesnt even get any reception or turn on. tmobile have…
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Staples - online ordering - BEWARE
My partner is a teacher and I'm back at uni doing teacher training, therefore seem to make lots of trips to staples to stock up on pens,paper and the like. However, we have also bought our last 2 pcs/laptops from there. This last week or 2 however, the netbook (snall laptop) I wanted wasn't actually stocked in the stores…
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Quick query about Gamestation game issue
I bought 2 of the same (Pre-owned) game from our local Gamestation, along with some Microsoft Points. The games were £19.99 each or £30 for 2. On the receipt it also stated...3 item discount. One of the games in particular was badly scratched but it was put through the machine they have for cleaning up discs, and it did…
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Any help please, new phone no refund Argos
My daughter bought a Lg KF600 mobile phone from Argos on 24th January 2009 had it 2 weeks, went to switch on and screen had vertical lines down it and half of it nothing at all. Took it back to Argos week later, they said they thought it had been damaged ( no marks no scratches not been dropped) they said they could not…
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Fit for Purpose
I bought a hose connector for the modern taps in my house. It doesn't work so is not fit for purpose. Its not inherently faulty. The retailer is refusing to give me a refund because I have opened the packet it came in. I couldn't have known it wouldn't work without opening the packet. The receipt and no paperwork he could…
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refund advice please
Hi i have just have an item written off by the big C and was told to go and get a replacement which i have done. The quiry is when the faulty item came it was damage so i phoned them and they refunded the delivery charge £30 But the reciept still shown the full price. £156 My question is when i purchased a replacement £189…
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Delivery of an online order
Hi everyone hopefully you can help me! I ordered a bathroom from Homebase online on 2nd January 2009. The item stated that delivery would take up to 28 days. As I had not heard anything about my order I emailed Hombase on 3rd February. On 5th February I was advised that the order was coming directly from the supplier and…
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Gym Membership
I signed up to a gym membership a while ago, was told it was 3 month contract and Since the three months has been up, I have recieved debt letters saying that my payments for a 12 month contract have not been paid. I have tried to get a copy of my contract from the gym, but they say they can not find me on their system!!…
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Returning Games
Hi, Not sure if this is the right thread for this question but I have some pc games(still sealed and in there celefane) that I got when our house was broke into nearly 4 years ago from Insurance company. So I was wondering if I could get away with taking them back to Game or Asda,Tesco etc and tell them that they were a…
