damaged goods

donnanova

Hi can enyone help me?Before christmas i bought a pair of ugg boots from bank £140.I didnt wear them untill christmas day ,i now only wear them on a weekend and they are kept in the spare room so they have pride of place lol. When i bought them one of the boots had been on display for an hour so i thought nothing of it and no i didnt get a discount. Now they look all creased and white the creases are obviouse of people trying them on in the shop as it is only that one, i have washed them with the care kit and they look no different at all i dont wear them in the rain as i dont want to spoil them. Can i take them back and ask for an exchange as i have the reciept and box with care cards. Someone please help

CHR15

You are complaining that 4 Month old footwear is creased???

What did you intend doing with these shoes? wearing them or worshipping them??

I have no idea how to interpret your suggestion that they were on display for an hour!

Sweetpeanut

just asking how do you know, they had only been on display for an hour? and if it would have been me, i think i would have definately asked for a discount, can't see any harm in you taking them back, but i don't think you would get your refund as they had been display ones, sorry can't say more to help.

loopy_lass

dare i say, go buy the same boots, and take the damaged ones back in a weeks time in the new box !

ooops sorry, putting on flame proof jacket as we speak

advent1122

loopy_lass wrote: »

dare i say, go buy the same boots, and take the damaged ones back in a weeks time in the new box !

ooops sorry, putting on flame proof jacket as we speak

Then what if she comes across one of those shops who will not refund - even if they are faulty.
Yes, you can quote the SOGA to them, but is it worth the hassle.