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Switch with capped line
After a lengthy period of even slower than usual broadband BT have now capped the speed on my long line to give DSL connection rates of 0.58 Mbps download and 0.29 Mbps upload. This seems to have stabilised the connection and given me a download speed of around 0.4 - 0.45 Mbps, which is about what it was previously. For…
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Wishing to downgrade broadband-help req'd.
Hello everyone :) I am currently on BT infinity, but as money is tight, I am willing to downgrade and put up with slower speeds and other infinity perks. I am not locked into a contract with BT, that ended in May. I would still like unlimited useage, and was attracted to the plusnet £9.99 per month (currently £2.75 for…
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Broadband Connection Fees
Hi everyone, So just deciding on who to use for our broadband provider to our new flat. Talk Talk's Simply Broadband deal is slightly deceiving in the sense that it promises free connection to all new customers on their website. However that was not the case when I called today to enquire about setting up a new account.…
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Plusnet BB+phone "offer" unfair practice?
Buyer beware, I guess, but after having their knuckles rapped by the ASA for "half price" broadband Plusnet are still guilty of sharp practice. I signed up for Plusnet broadband requesting a deferred activation date (which they immediately ignored) in order to give plenty of notice to my existing ISP. I could have deferred…
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Hidden Costs of Switching Back to BT
Hi I'm thinking of upgrading to an unlimited broadband product (probably Sky's Unlimited Offer) and wondered if I go back to a BT line rental (I'm currently with Plusnet) at a later date if their will be hidden charges involved. Does anyone have experience of this? Many thanks
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TalkTalk solution
For anyone having trouble with those nasty nasty children at the Talk Talk nest here is the answer. Don't pay en mass. A million withheld payments should do it. Don't refuse to pay but don't pay till you get what your paying for. They are chasing me and i dont owe them anything. Empty threats but nothing constructive. My…
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Primus Saver: experience + data usage monitoring
I recently joined Primus Saver (phone + broadband 20GB data usage allowance), and have so far been very happy with the setup process. They activated the line on the day they said they would and everything's been smooth since then. The only thing that could have been made clearer is that you don't actually need to configure…
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Moving to area with no Virgin Media, still have a contract
Hi, I'm looking to move into an apartment block in the next month or two but have been told that Virgin Media is not connected into it. Only BT and Sky. The estate agent told me that if you are moving to a property where Virgin isn't setup it would release you from your contract without any fees. Though he said I should…
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Moving house and switching provider
My parents are due to move house in 4 weeks time. They would like to change their entire package but I'm not sure of the best way of doing it. They already own and have access to their new house so can do work in advance if required. Current house: - BT landline and phone number - Pipex broadband - XXXXXX @ dsl.pipex. com…
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Talk Talk - I need to complain!
Hi, I'm trying to find the best/most effective way of contacting Talk Talk to complain. I sent off a change of account holder form roughly two months ago, they have clearly lost or misplaced the form as nothing on the account has changed. I stopped my direct debits coming out when I moved out, so it now means my credit…
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Tethering
Hello all, Apologies if this may be better suited to another sub forum. I'm hoping for some help and advice- I have a new iPad and a Samsung S3. As does my husband. Currently we pay monthly contracts to our mobiles and also have the 3G mobile data monthly for our iPads. This means we're giving O2 around £100 a month…
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orange livebox broadband wifi question
Hi Im attempt to connect my new laptop via wifi to Orange internet, Livebox. Ive wrote down the long 26 key security but doestnt seem to like it. works fine with the red cable. Any ideas please? thanks richt:)
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Wi Fi Dead Areas
Not sure if I have the right forum. We have a problem with Wi Fi dead spots within our home. I think our walls are thick or something. We have Virgin Media Broadband. We get a good Wi fi strength in the room that has the modem in it. But it gets poor in other rooms, often cutting off. We asked the man who fitted the…
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MSE News: Virgin Media customers face 6.7% price hike
"The average Virgin Media customer will pay 6.7% more from 1 February 2014..." Read the full story: The average Virgin Media customer will pay 6.7% more from 1 February 2014, but broadband speeds are increasing Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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Broadband... but without a tie-in
Hi all We are currently with Sky for TV and broadband until December this year. However, we want to get rid of the TV and possibly change broadband provider. However, our house is currently for sale and we are hoping to move next year to rented acommodation so I'm looking for any recommendation for a rolling contract kind…
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How do I cancel Sky within the 14 days?
I was talked into going from my o2 broadband by Sky to their phone and broadband deal for £14.50. I eventually agreed to go with their offer though I don't want the free TV as we have no need for it. They phoned me on the 8th of last week so I still have time to cancel. I have since releazed I can get a better deal without…
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Too many ADSL filters
After countless ADSL modems, necessitating ADSL filters on all the sockets, and then faceplates with ADSL filters built-in, I have a whole box of these things in case I need to re-decorate and re-wire. And now I find out about VDSL! Just had the BT engineer put in the Infinity box, which comes with a new Master socket,…
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Virgin Media announce Speed increase to up to 152mb.... and also a price rise!
Virgin have announced they are upgrading their network to support up to 152mb broadband speeds ; with those on the top package being upgraded for free. Not all good news though, as their is a prospective price rise too, of up to 6.2%..... not really a free upgrade then eh!…
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whos best to go with for fibre?
According to the address checkers we can now get BT, sky, EE fibre in our area now and maybe others. we currently have TV with sky and 60mb fibre and phoneline with virgin which we are out of contract with. Thinking of moving the fibre over to sky so its all in one package and was hoping I might be able to negotiate some…
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hard drive format
why wont my hard drive format ? its in raw format ?
