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what can I legally do about BT Horrible Scam?
Sick of the BT again. to make it short -2months ago was called and offered to increase my internet speed to Fiber optic for 50pence more then my current bill to which I agreed. Was previously paying around ~28-30quid/month for my package. Had special discount given as I wanted to switch provider because of crap service.…
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Which provider to go for???
OK folks, I have a problem. No doubt a similar problem for many other people. I'm currently on BT for both Phone and Fibre Internet. Apparently BT is upping their costs by making customers pay for things they don't want or need. For starters, they'll be charging for the 1571 answer service. Another is charging for Sports…
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Can i use any router on a TalkTalk line?
My mum (77) has a TalkTalk home/broadband package but is not on the internet. When we visit her my daughter wants to use her iPad. Can I set up using any router or do I have to have a TalkTalk one? I have asked TalkTalk for a router but they want £50.
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Home Network - Sky CAT6
Hi, Need some advice.:o Having Sky Fibre installed on the 29th. This fibre broadband will be connected to a network switch which will then be distributed to all rooms via CAT6 cable which is inside my walls. Sky Hub comes with CAT5 as a standard. Will it be better to connect the hub to the switch either with CAT5e or CAT6?…
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Switching from TalkTalk Query
I'm thinking of switching to TalkTalk, however before I do I want to be sure of all the facts. I seem to recall reading many years ago, that the only route off TalkTalk's network to other copper line providers, was via BT directly. Is this still the case, or is it possible to go straight to the likes of Sky or Plusnet? I…
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BT cancel my 1pm-6pm appointment at 5:37
Hi i ordered BT Broadband with evening and weekend calls included on 26th Oct last month having just bought my first house on the 25th October. (the £16 a month deal with half price for 12 months) I used top cashback to buy my broadband so i got £5.05p, this has been recieved and i have also paid my line rental to BT in…
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Old tesco.net EMail accounts
Just adding to a previous thread Sooby-Lou 19-05-2013. I had a Tesco.net dial-up account years ago. It got cancelled when Tesco ceased doing a dial-up service.They assured me that I would be able to continue using my E-mail account although now free. It has been and still is a good service. However,how many people are…
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Are Sky talking baloney?
I'm moving house and already have Sky TV so I thought I would get them to supply the phone line and broadband too in the new place. The Sky representative I spoke to said that the broadband in the area I was moving to was so slow that Sky would not be able to offer me regular broadband and that I would have to get their…
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TalkTalk issues
Hi and thank you for reading the following and I hope someone can give me some advice :beer: I took out a service with TalkTalk in April of this year - phone line, broadband and youview box. Had complaints with them right at the start and was persuaded to stay. The main issue is the broadband in that it is very slow,…
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moving from Sky ..do I keep Email account?
Just curious. We're thinking of moving away from sky but have a sky email address/account. Will we lose this if we close our sky account? Thanks as usual F
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TalkTalk Advice?
Hi all, using this very site(!) as it was shown to be cheapest, i signed up for basic talktalk broadband+phone. equiv ~10£/month, yay! long story short, service was fine for the first 2-3 weeks, and then it suddenly just went dead. several CS phonecalls & engineer visits later, we have a crossed line, and now waiting a…
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Loyal or stupid !!!!???
I would welcome some advice. I have been with the same ISP/Broadband provider since 1999 (originally Freeserve, then Wanadoo, Orange and now EE). I am currently paying £18.37 per month for a broadband only plan which is recorded on my bill as 1 Meg speed and 2GB cap. However when I checked the speed of my line with a…
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Scam phone call - how thick are they?
I really starting to get annoy by the stupidity of scam phone calls I get. It's just insulting. The latest today was: "This is broadband company calling" "Yes, and who is it that supplies my broadband?" Click, brrrrr. I mean they could at least guess a name. I live in a village. Maybe they are ringing all the houses around…
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Cancelling Virgin Media
I have Virgin Media broadband/phone but am with Sky for TV so have just upgraded with Sky to move everything with them, they are coming to install the new phone line on 13th Dec. How do I go about cancelling Virgin Media? I've logged into their website and clicked numerous threads but can't seem to find anything other than…
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BT Broadband, Phone, Anytime - what is shown?
Hi, I have BT Broadband, BT Phone line, Anytime. When I log into my BT account then go to my account I have 3 boxes, My Bills, My Products, My Extras. In the My Products is My Phone. For me that shows just unlimited Weekend calls, NOT, Anytime. On my Mother's account it does show anytime. BT say this is because she's not…
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New package for a new build
Hi I'm set to move into a new build house tomorrow. :j Currently there is no telephone line connected and I don't know what options I have for new phone and broadband. Do I have to get BT to connect up or are there more options? It clearly requires an engineer. If BT have to do the connection am I free to shop around for…
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BT Retentions
Just got off the phone to Bt Retentions dept. I currently have infinity opt 1, bt line with free weekend calls, cli and vm. With the recent price rise I will pay £42.50 pm from jan. Best BT could offer was £3 off!!! Which doesn't even cover the recent rise. I can get the same product from TalkTalk for £27.50pm If I call…
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please help!
Hi, tried to download Mozilla firefox and downloaded something called Mysearchdial. Don't know how to get rid of it. Please help!
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Tesco Free Broadband for 12 Months
Hey guys not sure if this has been posted already but.. Just came across this on Tesco's website. Free broadband for 12 months if you sign up for it with the home phone package (£14.90 pm) - saves you approx £72 stonking deal and you get clubcard points! :) Thought it would be a nice FYI for everyone as I'm contemplating…
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Moving house - no net for 3 weeks - interim solutions??
I'm moving house on Thursday and Sky have just told me they cant connect broadband in my new property for THREE weeks. Great service! I work from home, and need net access in the flat. What are my interim options? A dongle? If so, what kind? I can't just hook up to a neighbor's net as I need a secure connection... Thanks…
