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Talktalk two months with no phone or Internet - worst phone company in Britain??
Ok we had a poor connection for about a month with crackling line, slow broadband etc. This became a totally dead line and no connection at all. I raised with talktalk who have now spent two months trying to fix, escalating to CEO's office, line management etc Now sick to the back teeth of their incompetence - they still…
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Sky Broadband Help
Hey my sky broadband has stopped working, I'm only getting 2 green lights on my router and my @ light is flashing amber, I can't even hotwire with ethernet as this wont work, can anyone please advise??
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Sky BB and phone cancellation
Tried playing the cancellation game to try and get a Sky Homehub for free instead of £40 - just on the principle I am paying same as new customer for router which is 3 generations old. They have given me my MAC code - can I assume if I don't use this within the 31 days - the code will expire and I will retain both BB and…
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bt broadband usage excessive
I know this has been posted before, but having moved from bt option 1. 10 gb because we were always butting up against the limit we moved to option 2. 40 gb by thursday 25th oct we had used 48gb. is there any way of checking were the usage is going. getting in touch with bt to sort this problem out. our usage is no more…
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Had a "courtesy call" from Virgin in person, even though I had cancelled
To put it briefly, I ordered Virgin BB and cancelled it the same day due to receiving an e-mail saying I couldn't get it as two others in the shared property have it. That's fine, I ordered Sky instead. 10 days into the order someone from Virgin turns up asking for me and says if I can get it will I want it, so I said yes,…
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Options for internet no phoneline
is Virgin the only option for broadband without having a phoneline too? I'm looking for a good deal on broadband but most seen to need a phoneline to get the best price, I have freesat so can connect that in the new place but if I can get TV + broadband for a couple of £££ more I might as well go for that, any great deals…
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Bad Plusnet experience; broadband recommendations please
After too much time wasted with Plusnet, who make it exasperatingly difficult to pay for their line rental saver, I want to change providers. Any recommendations please for a good value company with genuine customer service? I am not looking for bells and whistles, just basic technology, with access to real people. Thank…
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I thought I had covered all bases (talktalk)
Hello all This is my first post, but Ive been lurking here for ages :) and this site had taught and saved me alot. Anyway let me get to the point I recently moved and decided to take my current internet package with me, this was because mainly becuase the speeds would be the same, I was told I would get a freeTV box…
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3 Mobile Broadband Premium
Hello Does anybody know if it's possible to use a so called 'premium' dongle from 3 with a standard mobile broadband contract? I assume that the fast dongle does work but will the dongle somehow 'know' that I'm on the cheap tariff and thus give me the slow speeds? I am currently on a standard mobile broadband contract with…
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i pad
Does anyone know if i can get a free antivirus software for my ipad.
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What is the simplest, cheapest way of getting Internet access abroad?
Does anyone have any experience of using a dongle abroad?(Majorca) We have booked an apartment that does not have Internet access and we love to listen to BBC radio when we are away. I asked in a few phone shops here but they just said it couldn't be done. Surely I should be able to buy a European dongle, even if I have to…
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Virgin Media caused loss of BT
I am a landlord so dont regularly visit the house where I am responsible for phone and broadband - esp when overseas on holiday. So when I got an email saying that the BT is about to be cut off at midnight - which by the time I read it was too late to do anything about - and I would be charged for breaking contract (total,…
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Ripped off by PC CALLOUT LTD
(there is an old thread on this but i thought they deserve a new one as they are still ripping people off) I would like to alert the forum to a computer repair company called PC Callout Ltd . They sent one of their local engineers out to repair my computer on a ‘no fix no fee’ basis . the engineer said my motherboard &…
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I cancelled DD but didn't inform T-Mobile
In 2008 I signed up for a mobile internet package consisting of a USB dongle which plugs into a laptop for mobile internet (and it came with a free laptop too). In August I lost my entire laptop case, dongle and all, overboard while stepping ashore, and have since bought a replacement elsewhere. I cancelled the Direct…
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New line installation ridiculous waiting time
Seriously... what the f*** is wrong with Openreach these days? I'm moving in a couple of weeks and just placed the order with TT for their Essentials... Nearest available appointment for the engineer to set up the line is mid of freakin December! That willl be almost 2 months from now! Anyone experiencing this as well? Any…
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Cannot connect new mobile phone to Virginmedia Wifi at home
hs there as above. The phone recognises the router on the list - says it is connectiong - says it is receiving IP address - and then disconnects! it seems to be a problem with the router as I can access Wifi elsewhere. has anyone got any suggestions please as this has been going on for 2 weeks.thanks
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Virgin doubled BB speed.
Hi, I called Virgin end of last week as my BB service was getting slower by the day. Helpfull guy told me he could double my BB over the phone as the upgrade was complete in my area. Not sure why it wasn't done anyway, but sure enough, within 10 minutes it was flying and speedtests showed nearly 18. It lasted all of 2…
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breach of contract - my expenses
Talktalk left me without a landline for 16 days. the fault was that Openreach did not get the order to find the fault until the 16th day - then it was fixed easily. I spent £70 on mobile calls and also could work from home on some days as I didn't have email access. TT say they will pay toward my phone bill but not the…
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broardband in hull
My daughter is at hull university in a house share with 5 others before my daughter actually moved in one of her housemates signed them up for internet in what seems to be a lousy deal whereby they all pay £6 a month but they have so much restrictions on times when they can use the internet that the only time she can skpe…
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Moving from O2 BB -> Sky Unlimited Fibre.
Hi there Currently with O2 BB in one of their original LLU packages but want to go to Sky Unlimited Fibre. Does anyone know if there will be any downtime moving 1 from O2 to Sky and 2, whether moving from a LLU provider to a Fibre provider ? Thank you. :-)
