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House refurb - chance to change Virgin. Advice?
Hi - a part techie, part moneysaving question I've been with Virgin some time, but hardly use tv (watch the news on main channels only), hardly use home phone :o and, while I use the Internet a lot, it's for email and browsing news, watching iPlayer, not downloading games, music or films. Despite this, Virgin keep charging…
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i want to leave bt help please
hi all i want to leave bt i have been with them for years but find thats its so expensive and there customer service is dire im out of contract with them so not sure what is best so this is what we have /do at the moment 2 laptops in the house and son has an applemac in his room and his xbox which is on line downloads…
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Orange slow but use Google Namebench to speed it up
I switched to Orange from O2 and I have to say for me it is slower. Orange's email servers don't respond, quite shocking really. The problem is their email and DNS servers are being hammered, and they just don't have the infrastructure to cope with it. Especially 6-9pm. So by using Google's email servers, and non-Orange…
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cheap mobile broadband
I currently have a talktalk contract (phone and broadband). I've also arranged a really good mobile phone contract that means I dont really need the home phone anymore. If I cancel my talktalk contract I would have to pay £70 disconnection fee so instead I have transferred it to another house I sometimes stay at. So what…
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Want broadband but no phoneline!
When I lost my job, I had my phoneline disconnected to save money. Now I want broadband and wondered if anyone could advise me on the cheapest way to get it. All the companies offering broadband require you to have an existing phone line which costs around £11 per month line rental along with a connection fee. I know BT…
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MAC Code Etc
Hi everyone , i am in the process of changing my ISP , i already have a MAC code . However due to a bad credit rating the new Broadband account will have to be in my wife's name . Can she sign up for the broadband using my Mac Code ? Incidentally we was on an LLU package with Tiscali which consisted of Line Rental , Call…
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o2 deal not to be missed
Hi ive just got myself a great deal on o2 broadband. Its an 'upto' 20mb pack and its unlimited. Im paying £7.64 per month with the first 3 months free plus as i did it through a cash back site that has paid me £75.00 for switching to o2 from sky im actully getting my broadband free for the whole year and ive made a profit…
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Do I need their router?
Thinking about moving my broadband to plusnet. BT have "accidentally" disconnected my phone and as a result my broadband has been ceased. I'd be joining as a new customer and wouldn't be transferring my broadband over. Anyway, they are keen to send me their router for £6.99. I already have a router which is a firewall as…
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Virgin Media have overcharged me
Hi all, I was on a £10 per month bundle 2 package, which was sold to me over the phone. On checking my credit card statement b4 Christmas, i noticed that my Virgin Media charges had risen markedly. Just had a letter in reply to my complaint from VM stating that i should have been told my when i took the £10 package, that…
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Changing from o2 to Virgin
We've had o2 for approx 16 months. Rang them for my MAC code and they want me to send the modem back, which I thought was strange? Got my MAC and phoned Virgin as we're upgrading to the 50mb broadband. They don't want my MAC though? Do I just write to O2 to confirm my cancellation then? If so, what address do I write to?…
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three mobile broadband 5 quid for 30 days
never pay more than 5 quid for internet with dongle, it available for 5 quid unlimited, you can pay up to 25 quid for 15 gig a month on pay as you go dongle, get a three sim register with 10 top up, register on their site, when they send you a text log back in with the password, go to buy add ons, buy unlimited internet…
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TalkTalk Marketing Calls via BB Speedchecker
Just wanted to let others know that if you pop your home phone number and postcode into the TalkTalk speed checker on their website then be prepared for some Marketing calls. I had a few missed calls from some dodgy number I found out was associated with them, I then got a call from them last night and the guy basically…
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Business Line, OPAL Telecom. Is this a good deal and what are the experiences?
I have had a sales call from Opal who are quoting £13 line rental plus £10 per month broadband (busibness priority) and unlimited. These prices would be plus VAT. Feature line at 55p per item (call divert etc). I am out of contract with BT so no penalties but would have to sign to Opal for 2 years and then get out on the…
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Best Broadband - no LLU
A recent error by BT had meant my phone line was disconnected :mad:. So, this has meant my broadband has been ceased. I thought I'd use the opportunity to look around and see if I could get a cheaper deal. A visit to Sam knows has confirmed what I expected though - I live in the sticks and there is no LLU whatsoever at my…
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Tiscali to O2...
Anyone still not sure about leaving Tiscali now that Talk Talk have taken over? Switched to o2 home broadband today and very happy. Customer support and process was very easy. Only took 6 days to get broadband back after switching to BT.:j Do yourself a favour and switch before Talk Talk get their claws in to you on the…
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Fast broadband?!
Hi, I need some advice. We are with AOL for broadband & have been for years. We rang up about 7 months ago as we were paying £19.99 pcm so they reduced it to £9.99. Son plays xbox live & is complaining that the connection/speed is so slow it's lagging. It would be a pain to change from AOL, but if necessary we would. I…
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Can I switch from BT to another provider??
Hi, I have just moved into a new home, the last person living here had internet and phone with BT. He has paid the final bill and now I want to get an Internet connection, but I need to get my line activated through BT first for line rental. Then I want to go with another provider that has a cheaper internet & line rental…
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Talk Talk single 02 single or package?
Should I get Talk Talk single broadband or the broadband phone package etc or as above for 02 single or package?
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Extending Wireless to Additional Hub
I've recently moved and setup o2 Broadband. Telephone sockets are in the two front rooms, so the router plugs in there. However I have a Desktop and work Laptop which aren't wireless; can make the desktop wireless (card/USB adaptor) but work laptop is locked down for security (can't even use an adaptor). I wanted these in…
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Problems changing late Father-in-law's Virgin account to his wife's name
My father-in-law died last November. Since then his wife has transferred all the other utilities to her own name with no problems. Yesterday I spoke to Virgin about changing the name on his internet account to his wife's. I was told that the account could not be transferred, but that we would have to terminate his account…
