Fast broadband?!

annie12

Hi, I need some advice.

We are with AOL for broadband & have been for years.

We rang up about 7 months ago as we were paying £19.99 pcm so they reduced it to £9.99.

Son plays xbox live & is complaining that the connection/speed is so slow it's lagging.

It would be a pain to change from AOL, but if necessary we would.

I wondered if, because we had got cheaper broadband, it was a slower speed?

Also does anyone have a really good connection for gamers? If so, who is it with & how much do you pay?

Thanks
Annie

dylanuk

AOL probably just have high contention (more people sharing the line) which slows the speed down.

You need to look at getting a speedier broadband connection, such as Be or O2, there are also dedicated broadband connections for gaming - that have specifically low ping and latency (these help to increase the speed of gaming reactions). Some providers also prioritise gaming traffic on their network - so other people downloading large files don't slow down gamers.

There's a guide on gaming broadband here: http://www.chooseisp.co.uk/broadband-guide.../gaming-broadband.html

Some of the dedicated gaming broadband packages include Plusnet Pro for Gamers, Be Pro, O2 Pro. Also for less money - but still good connection, Be Unlimited or O2 Premium.

annie12

dylanuk wrote: »

AOL probably just have high contention (more people sharing the line) which slows the speed down.

You need to look at getting a speedier broadband connection, such as Be or O2, there are also dedicated broadband connections for gaming - that have specifically low ping and latency (these help to increase the speed of gaming reactions). Some providers also prioritise gaming traffic on their network - so other people downloading large files don't slow down gamers.

There's a guide on gaming broadband here: http://www.chooseisp.co.uk/broadband-guide.../gaming-broadband.html

Some of the dedicated gaming broadband packages include Plusnet Pro for Gamers, Be Pro, O2 Pro. Also for less money - but still good connection, Be Unlimited or O2 Premium.

Thanks, that's really helpful, I will look into it

Nostromo

annie12 wrote: »

Hi, I need some advice.

We are with AOL for broadband & have been for years.

We rang up about 7 months ago as we were paying £19.99 pcm so they reduced it to £9.99.

I might be wrong but doesnt this mean you have started a 12 month contract with them ?
I would phone them and find out before you ask for a MAC code and then get a bill for the remainder of the AOL contract.

annie12

Nostromo wrote: »

I might be wrong but doesnt this mean you have started a 12 month contract with them ?
I would phone them and find out before you ask for a MAC code and then get a bill for the remainder of the AOL contract.

Oh yes.....hadn't thought of that!!
Thank you

macman

annie12 wrote: »

Oh yes.....hadn't thought of that!!
Thank you

You don't actually say what speed you are getting at present?
https://www.speedtest.net
What speed does your line support?
What are the LLU options on your exchange?
https://www.samknows.com

annie12

macman wrote: »

You don't actually say what speed you are getting at present?
www.speedtest.net
What speed does your line support?
What are the LLU options on your exchange?
www.samknows.com

http://www.speedtest.net/result/710951215.png

http://www.samknows.com/broadband/exchange/MRURM

I don't understand it

jem16

annie12 wrote: »

http://www.speedtest.net/result/710951215.png

http://www.samknows.com/broadband/exchange/MRURM

I don't understand it

It means you could get faster BB with the likes of O2/Be who use ADSL2+ and speeds of up to 24Mb.

Check here and see what O2 quote as likely speed.

https://www.o2broadband.o2.co.uk/getBroadband.do

annie12

jem16 wrote: »

It means you could get faster BB with the likes of O2/Be who use ADSL2+ and speeds of up to 24Mb.

Check here and see what O2 quote as likely speed.

https://www.o2broadband.o2.co.uk/getBroadband.do

When I checked last night I think Be was the best rated for gamers.
This is the problem we have at the moment as son plays on xbox live :cool:

jem16

annie12 wrote: »

When I checked last night I think Be was the best rated for gamers.

What speed did it say you could get with O2 then?

macman

annie12 wrote: »

When I checked last night I think Be was the best rated for gamers.
This is the problem we have at the moment as son plays on xbox live :cool:

Be and 02 use the same network, so same possible speeds.
By far the best option for you as you can get it LLU. However if you have a TT LLU line then you will have to take it back to BT first in order to migrate your bb over to o2/Be.