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Please help! Totally confused re free Orange broadband and BT call package...
Hi. Hope someone can help me as I am totally confused and cant find information online. I plan to phone BT tomorrow, but in the meantime any help would be appreciated. My son moved into a flat with a phone line that had been deactivated. We called BT and had the line reconnected/reactivated recently for broadband use only.…
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Is Tiscali any good?
Hi I am looking for a broadband and home phone package. Tiscali is the best buy I can find. I would like to know how good are they in regard to installation, speed, help lines etc. Has anyone had a good or bad experience with Tiscali? I remember when Talk Talk first offered a good package the service was appalling. I don't…
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Upgrading Plusnet - what happens?
Hi, I currently have Plusnet's Broadband Your Way Option 2. At my next billing date, I'm planning to up it to Option 3. I understand that upgrades will occur immediately. So if I were to up it on my billing date, what happens? Will I be charged the difference (£19.55-£14.65), or something else? I've asked the CS team but I…
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BT - good offer - or not?
I am on a rural exchange so fewer options. Following advice on these threads I have negotiated a better deal from BT. I have Option 1 for phone and Option 2 for Broadband. My latest deal was £22 all in. I am out of contract at the beginning of February and phoned BT again and was offered: £15.99 for Option 2 BB, phone…
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Tiscali-How do they get away with it?
I am going through Tiscali hell at the moment which has prompted me to post here for the 1st time. I migrated from Tiscali last November (believing that the old provider and new do all the necessary cancellations of account, direct debits etc between them) but only discovered in August of this year that they had still been…
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Sky Broadband/Sky Connect
In November 2007 I rang Sky up to sign up for their £19 a month package which was Sky TV, Sky Talk and Broadband. Having agreed to the package the Sky rep said due to my telephone exchange needing upgrading I'd have to have Sky Connect at an extra £17 a month, but only for 2-3 months until the exchange was upgraded. I…
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Primus bb
Slightly off-topic, but I'm struggling to find a new broadband provider - let me explain... We've used Primus and Heinz's excellent program for a while now, and we've been using Tiscali for broadband at 12.99 a month. It's only 1 Meg, and we should be able to get higher than that now. Trouble is, it seems most cheap…
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Adding free BB to existing Sky package - please advise if you can?
My brother bought my parents a sky subscription about 2 years ago, which costs £47 per month as I found out when I accessed their account online. This seems very high to me. My dad watches a lot of sport, especially the cricket, and the sport channels are included. My dad wants to know about getting broadband and was about…
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Changing to O2 from BT
I want to change from BT to O2 for my broadband. Curretly I am paying £15.99 a month with them and after checking I only get these speeds. I have a BT phone line and pay them for my rental. Speed Down1885.18 Kbps ( 1.8 Mbps )Speed Up241.55 Kbps ( 0.2 Mbps ) I think this is pretty bad as I only live 1.6k away from the local…
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Sky Router ?
Anyone no how i go about changing the settings with it ?
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Sky/BT line cancellation without reason
I would like some advice on an issue which happened with my Sky/Bt line recently. Basically, a year ago I paid up my BT line and broadband account, and moved to Sky. I already had my Sky + with Sky, and basically signed up for Sky HD, a multiroom subscription using my current Sky + box, Sky Talk and Sky Broadband, so…
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Tiscali- broadband not connected after a month, who to contact?
Help! I've been waiting for a month for Tiscali to connect my broadband and every time I phone up I get told that there's a problem with my order, but they can't give me any details and tell me to wait for a phone call from them. I've been waiting for weeks and still no one can shed any light on when I'll be connected.…
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who should i go with?
trying to save some money on broadband+phone callas,iam presently with aol for both,unlimited broadband(in my area highest speed is 1 mb) £14.99 and calls £7.49(unlimited),now i knowi can get calls a lot cheaper thru either sky(£5) or bt(£4.89) so at least a £2.50 per month saving there,what about broadband,i need…
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BE WARE Sky Billing is RUBBISH !!!!
I subscribed to Sky see, speak, surf in December 2007 (BIG MISTAKE!!) all was fine till June 2008 when I was over charged, I waited till the following month but when I was over charged again I contacted Sky to ask why. They said the offer had been taken off my account, they couldn't explain why but admitted it was a…
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Seeking advice on internet/home phone package
Hi All I am looking for an internet package and possibly a home phone package. We use the net quite a lot but i don't think we would use a home phone a great deal. I just wondered if there was a package that was good value for either just internet or internet/home phone? Don't want to sign up to something that isn't value…
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Anyone got BETHERE with sky talk and line rental???
:confused: Hope someone can advise.I've been offered free line rental for a year and call plan for £5 a month from Sky BUT I 'm with Bethere for my broadband and want to stay with them.Just wondering has anyone left BT and gone to sky for line rental and continued to have Bethere as their ISP. Bethere say that I MIGHT…
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T-mobile Scam
i tried to get a laptop from pc world with t-mobile internet connection for xmas for my daughter. After a credit check, they asked for a deposit of £100 which i happily paid via credit card. 15 mins later t-mobile then declined my request but told me my money wont be returned for up to 14 working days any other time of…
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hichjack by talk talk ...
2 month agos i swtich my landline provider from BT to talk talk as they were cheaper.. on my order it only said unlimited evening UK and international call ....... then a week aoigs i received a free router from talk talk. thinking it was sent by error i rang them up saying that i have already an internet provider with…
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Sky Broadband Speed/ Reliability
Hello, We currently have a BT line and Virgin ADSL Broadband 8mb. Our contract is about to expire and we want to change as we feel the virgin service has been rubbish. Lots of interruptions, slow service, no where near 8mb, on the speed check I've been getting 1.2mb. I have a 02 mobile contract and have heard really good…
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How can I get/find a faster broadband?
Due to the distance of our line from the exchange we only get a measly slow broadband - which should be about 500kbps, but over the last few weeks has been painfully slower. I did a speed test at lunchtime and it gave a download speed of 130kbps and an upload speed of 34kbps! - but even worse, 10 minutes ago the download…
