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Upgrading Plusnet - what happens?

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firsttimestudent
firsttimestudent Posts: 401 Forumite
in Broadband & internet access
Hi,

I currently have Plusnet's Broadband Your Way Option 2. At my next billing date, I'm planning to up it to Option 3.

I understand that upgrades will occur immediately. So if I were to up it on my billing date, what happens? Will I be charged the difference (£19.55-£14.65), or something else?

I've asked the CS team but I am quite confused!

Thanks!

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    firsttimestudent wrote: »
    Hi,

    I currently have Plusnet's Broadband Your Way Option 2. At my next billing date, I'm planning to up it to Option 3.

    I understand that upgrades will occur immediately. So if I were to up it on my billing date, what happens? Will I be charged the difference (£19.55-£14.65), or something else?

    I've asked the CS team but I am quite confused!

    Thanks!

    Why wouldn't you then be charged the Option 3 price of £19.55?
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
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