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Kids Week live for 2023: kids go free to London theatre
Back for 2023, the confusingly-named 'Kids Week' actually applies to performances throughout the whole month of August. Details here: Kids aged 17 and under go 'free' to West End shows in August with a paying adult 45+ shows including Disney’s Frozen The Musical, Grease The Musical, Disney’s The Lion King and RSC’s Matilda…
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Can someone help me understand Ticketmaster’s refund policy please?
My adult son has Asperger’s and has unfortunately felt peer pressured into booking some concert tickets for himself and some friends He has now rightly decided that he can’t travel to Belgium to this festival in the summer, and has contacted ticketmaster in Belgium for a refund for his ticket only. this was their response……
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Ticketmaster moved my seats to much worse location
Hi All, I have concert tickets which I bought as a 30th present for my partner. The gig is in a month. Ticketmaster have emailed to say the seats have to be moved due to equipment for the show blocking seats. I get that. However I was in a lower tier at the side and they have moved me to the absolute back, back tier, back…
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Top 10 Theatre Lotteries - blog discussion
'It's possible to grab £10-£25 tickets for Aladdin, Hamilton, Matilda and more West End shows via theatre lotteries.' Read MSE Jenny's full blog: Top 10 Theatre Lotteries
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Ticketmaster Refund
Has anyone else managed to resolve this type of issue? Ticketmaster will refund tickets paid for in 2019 for a concert in 2020 that was cancelled several times and still hasn't happened. They will only refund to the Mastercard used to make the original payment. I don't have this card anymore and don't even know which bank…
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Ozzy Osbourne ticket refunds - Getting a ticket refund on a closed account
I booked tickets to see Ozzy Osbourne back in 2018 via Ticketmaster. After numerous reschedules the gig was recently cancelled. Ticketmaster issued a refund to the “card issuer”. Their instruction is to obtain the refund from the issuer. However, I only know it was a MasterCard and the last 4 digits. I don’t know which…
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Cheap Theatre Tickets: the guide
Read our new guide: Cheap Theatre Tickets. With countless theatres and performance spaces dotted around the country, we know we can't possibly have covered every cheap ticket trick. Let us know what MoneySaving theatre ticket tips you take advantage of at your local theatre.
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AXS Refund
Hello I sold three ticket for the Celine Dion show back in 2019 and I have just had an email through to say the show has been rescheduled again and delayed for another year due to her ill health and wont be happening until 2024. This is the fourth time this event has been rescheduled. I am due £500 back from the tickets I…
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Train strikes and theatre tickets - London Theatre Direct fees
Hi! I can't be the only one in this situation... I have tickets to the theatre this weekend which were booked through London Theatre Direct. There are NO trains running on my line on Saturday so I quite simply cannot get to the theatre as I am outside London. I need to exchange the tickets and have been told I will have to…
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Money Moral Dilemma: Should I ask my friend to pay me exactly what she owes me for tickets?
This week's MoneySaver who wants advice asks... I've a new friend that I go to concerts with. I usually book the tickets, then send her the booking confirmation with the cost. But when she pays me back, she rounds down the amount - so if her ticket cost £53, she'll transfer me £50. While individually they're small amounts,…
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Friend not paying full cost of tickets ordered
Most certainly your friend should pay the full amount of any tickets purchased on her behalf plus a half of any costs incurred like booking fees and postage. I suggest that you share the responsibility for booking events or alternatively when you receive the next amount rounded down draw her attention to it or…
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Transferring ticketmaster tickets bought for someone else - please help a ticket newbie!
Hi It has been many years since I bought tickets so I am unfamiliar with the modern ways! I've bought two Iron Maiden tickets and the only delivery option was for "Mobile ID via The O2 Venue App". The tickets are for my brother and his son. We all have the same surname. I bought them because he was at work and unable to…
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o2 priority tickets
Our daughter is with O2 and would like to buy us tickets for a concert we would like to see, using the priority option, but she doesn't want to go. Not sure how that works? Does she need to go too or can she just send us the tickets email etc Thanks
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Feeling ripped off by Twickets??????
I bought 4x tickets for Arctic Monkeys as did my other half for the same gig. I wanted to sell on my tickets, not interested in making a profit, so thought Twickets would be perfect. Tickets cost £320 in total so I advertised at £300. Not used the site before so carefully read through the instructions associated with using…
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Line-up changed do I have any rights?
Hi everyone, my husband died in January and when a small policy came in that we didn't know he had we decided to book tickets to a Giants Live Strongman event on Ticketmaster kind of in his honour because he was such a huge strongman fan. I paid 6 x £285 for vip meet and greet tickets months ago now but the strongmen we…
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Ticketmaster Ambulant Accessible Ticket Refund
My partner is disabled. I’m their Companion. We can’t go to the event because they’ve (finally) got a date for surgery. Ticketmaster are refusing a refund. What can I do?
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Liverpool M&S Bank Arena, help needed please.
Myself and hubby have tickets to a concert at the Liverpool Arena. Hubby is disabled and uses a mobility scooter so we have appropriate tickets but I have a few questions as I have never been to Liverpool before. As I am unsure of the timings for travel and the logistics of parking near enough the venue my plan is to get…
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Ticketmaster refund
Looking for help. An event I had purchased tickets for in 2019 has now been cancelled. Ticketmaster advised that refunds were made in December 2021. Unfortunately the credit card company that I used no longer exist and do not accept refunds. Ticketmaster have admitted that the money has bounced back to them but don't seem…
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Missing free festival
Here's another one (might be the biggest!) to add to the list of free festivals: https://www.bunkfest.co.uk/ - always the weekend after the August Bank Holiday
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Ticketmaster 2 for 1 Offer
Ticketmaster have a limited sale on some shows with two tickets for the price of one. Several top acts including Bryan Adams, Simply Red and others. https://guides.ticketmaster.co.uk/offers/?int_cmp_name=Summer-Flash-Sale-22&int_cmp_id=UK-Home-601&int_cmp_creative=Home-main-1&tm_link=tm_ccp_Home_main_Summer-Flash-Sale-22