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Refund due to Coronavirus policy
Hi, I have tickets for a show, but I feel the theatre isn't taking adequate covid precautions (merely asking people to wear masks while moving around the auditorium. Another local venue is doing spot temperature checks, requesting masks full time and covid passes). Have I got a right to a refund - they're refusing now. As…
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Extortionate concert ticket charges
I’ve just bought 2 Andre Ruie tickets for Wembley at a face value price of £105 each but been charged a wapping £36 in charges to complete the transaction. That’s an additional 17% on top. That’s £5 facility fee-what’s that? £21 service fee-what’s that? And £11 credit card fee-what’s that for? What’s more there were no…
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Free Ideal Home Show Tickets
I managed to get free tickets on here for Friday 26th November however I inadvertently ordered four, i.e. two on the top line and two on the bottom. I then thought maybe I had ordered two adult and two child tickets, so when I printed them I checked them but none of them say child on them. A friend of mine ordered a child…
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Should we be offered a refund?
We bought tickets in April for a show in September this year. When we bought the tickets, only a fraction of the seats were being sold as social distancing was in place. The theatre has since sold all the other tickets for the performance and we no longer wish to go for safety reasons. I have asked for a refund for this…
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Festival main acts pulled out due to COVID
Hi My daughter-in-law bought 2 x tickets for ALD+LDN this weekend but with 1 week's notice they've said that 5 out of the 30 acts have had to pull out because of COVID restrictions - this included the 3 main acts (which is who she wanted to go for). They're saying no refunds because it's still going ahead but they aren't…
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Cinema MoneySaving tips & tricks
Have you seen the Cinema MoneySaving tips & tricks blog? It's usually updated a few times a year, and includes the top deals you can expect to find for each day of the week. Got any cinema tips of your own? Please spill!
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Are Viagogo Gaslighting their customers? No Tickets, Refund outstanding and legal rights
I foolishly purchased tickets to see Royal Blood in Bristol on 21st July from Viagogo and was told that my tickets would be sent via an 'app'. I dutifully dowloaded the app using the same email address as the booking and then the 'gaslighting' began. I received an email saying I had 'received' the tickets. I hadn't. I…
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Holiday credit note
Holiday to Poland been cancelled but company only offered a credit note for approximately 60% of amount I paid. Insurance wont cover it. Any suggestions what can be done?
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Ticket Master refunds
Bought show tickets via ticket master circa 11 montbs ago ( total value £300) on Santander Credit card 3 months ago Closed (Santander) credit card for unrelated reasonsShow cancelled due to Covid 19 At first ticket master refused to acknowledge cancellation - "waiting for new date"Cancellation confirmed by venueNow Ticket…
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Coronavirus and Gift cards
Anyone with any comments or info regarding this? Just been trying to find out if there is any extension beig given to gift card time validity owing tbe situation that it is very unlikely that one can now be used within the standard validity period. At the very least if would be difficult, not desirable or downright stupid…
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Anyone got bookings with ATG Tickets - cancelled all shows but not offering refunds?
Hi,Appreciate there are greater issues that this going on at the moment but here goes anyway.Purchased some tickets to a mid April show which is cancelled due to COVID-19. They don't seem to be offering anyone refunds - only the option to request a "credit" or request to move to a later show.Due to personal circumstances,…
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Ticketmaster cancelled my front row tickets and replaced with back row
I had purchased a front row ticket for the 3 day country2country event at london O2 arena. I spent more money than I normally would as I figured the 3 day ticket was an absolute treat being on the front row. Going alone, I would feel safer at the front than anywhere else too. I've also booked london accommodation for the…
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Cant get a refund for excursion tickets
I booked a holiday to lake garda in August 2020 which has been cancelled by jet 2 ok that is sorted with them.i tried to get refund for excursion tickets from attractiontix which I paid for in full in January.they dont do refunds small print.tried to go through insurance (boots platinum insurance) not covered for…
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Cancelled Euros and Section 75
If the Euro 2020 tournament is delayed until next year can I get a refund on my Credit Card under Section 75, but still keep the tickets for the rescheduled date? I get this is me wanting best of both worlds, but if they dont supply the tickets to the date I requested is that not the whole point of it?
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Theatre tickets came through post
Hi. Does anyone have any advice please. When I got in from work yesterday there were two theatre tickets posted through my door (no envelope). They are for a show this Friday. I am unsure if they are meant for me?! Maybe a surprise as it was our anniversary last weekend. I am so confused and I tried to contact Seetickets…
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Standing concert tickets
I purchased some sterophonics tickets sept 2019 for manacher arena in march. They were soon posted to me . In the mean time I have moved house and have lost these tickets along the way. I have phoned ticket master asking for replacements and they have said. Because they are herbal admission tickets I can not have a refund.…
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Accessibility tickets
Is it a must,that you take a carer/plus one. Its difficult for me to walk and need seat/area that I feel safe in...so not worrying about,ppl pushing,trying to get through narrow aisles, steps are so agonising, no rails, feeling suffocated when crowd on feet,my balance is something also affected...I need a walking stick and…
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So where SHOULD I sell my ticket?
Ok - I'm in a pickle. We bought Harry Potter tickets but now can't use them. The theatre won't take them back but when I look at all the ticket reselling websites (stubhub, viagogo, etc) they all have shocking reviews and dodgy histories. To make things worse, I only have an e-Ticket which I can transfer, but it means I…
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Stepback 2019 Concert Cancelled - No Refunds
Hello So earlier this year I bought myself and my sister tickets to the Stepback 90s vs 00s concert, directly from their site, which was to take place in November this year. The show has now been "postponed" and other than saying tickets will be transferred to the new date, I've heard nothing. As per their terms and…
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Sun savers chessington codes
Would anyone be kind enough to share the codes from the Sun for chessington tickets from 8/2 to 11/2? I completely forgot that it had started already! Thank you so much!
