Cineworld - Bait and Switch

Purchase a "MyCineworld Plus" card in Oct 2021 (valid 1 year) and used ot once so far. Just gone to book tickets for half term break and the card has been cancelled. Spoken to their customer services and they cannot reinstate the card (technical issue from their side). Initial payment to be refunded (£5.95) and told to buy the card again at the new higher price of £6.95 ... anybody else experienced that? 

DPH

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  • p00hsticks
    p00hsticks Posts: 12,573
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    Purchase a "MyCineworld Plus" card in Oct 2021 (valid 1 year) and used ot once so far. Just gone to book tickets for half term break and the card has been cancelled. Spoken to their customer services and they cannot reinstate the card (technical issue from their side). Initial payment to be refunded (£5.95) and told to buy the card again at the new higher price of £6.95 ... anybody else experienced that? 

    DPH

    I take your point, but if you intend to keep using it surely that works out at quite good value - you've now got 18 months use from October for £6.95, compared to the £5.95 for 12 months....
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