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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Flight delay Compensation - slow to pay.
Hi all, My flight was delayed by over 4hrs, airline have admitted we are entitled to compensation but they have been extremely slow to pay out. We went away to Turkey in October Half term and initially they offered vouchers as they said they could do that straight away, we refused the vouchers and have sent them our bank…
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VS6 Miami - LHR Thursday 27th November - Flight Cancelled - thoughts please
Flight was due to leave at 17:10. Thunder and lightening and rain in Miami area from 2pm for an hour is so. Incoming flight VS5 was scheduled to land at 14:50 however it was diverted to Orlando to land due to the weather. Crew then ran out of hours so unable to bring plane back to Miami, therefore Virgin cancelled the…
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Holiday Cancellation and employee concessions
Hello, I used to work for a travel company and prior to leaving I had employee concession amounts of around £500 that I had available to use on holidays which was an employee benefit. Unfortunately the travel company decided to stop virtually all flights from the airport I booked with and they changed the booking to…
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EasyJet Flight delay to following day
Hi wondering where I stand with regards to a claim from easyJet. our flight was delayed on Sunday night from CDG to EDI 20 mins before boarding was due to commence. EasyJet staff in the airport were non help whatsoever and couldn’t tell us any info at all including hotels until eventually we were told to Queue at a side…
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Your advice please - Lufthansa flight from Buenos Aires to LHR
Hi, We recently flew back from Buenos Aires to London, via Frankfurt with Lufthansa. They changed the flight from 17:45 to 23:59 the day before we were due to fly. The change resulted in us missing the original connecting flight meaning that we eventually arrived in London at 20:50 rather than 12:45 - not a nice way to…
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Please help - Air Traffic Control mess led to massive costs...
Really need some advice. We are a family of five. During the air traffic control chaos summer of 2023, we had out return flights to the UK from Austria cancelled. Could get no help from Easyjet, and were on the phone to them for six hours - all of which we were on hold, apart from a five minute conversation. Airport was…
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Compensation for delayed flights Discussion Area
This discussion relate to the Flight Delay Compensation guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Flighright not responding
Hi everyone , I flew with brussels airlines and my flight was delayed 10 months ago by more than three hrs. I used the Flightright site to file my claim and went through the proccess, the last i'v heard from them is that their lawyers have intiated the legal proccess, this was five months ago and i havent heard anything…
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Help - Out of pocket Expenses
Hi our flights through Wizz Air direct got cancelled as the flight took off, had to be diverted back and then got cancelled. The return was also refunded when Wizz Air returned our payment because no alternatives could be found. What I am now trying to work out is along side any compensation what happens to the hotel…
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Possible scam email
I recently applied for compensation with Jet2.com and received the email below. As there’s nobody to ring from Jet2 and no reply to email I thought I’d check on here. Email reads: From: eu261claims@jet2.com Jet2/1171388 Dear Mr ****** Thank you for your correspondence. We’re very sorry for the disruption to your flight.…
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Ryanair delay voucher - £3
Opinions welcome on the "reasonableness" of Ryanair's offering. I was on a flight a couple of weeks ago Stansted-Zagreb that was delayed from 21:20 to 00:30 due to a technical difficulty. As it touched down minutes before a 3 hour delay, the only right to refreshment under EU261 was "meals and refreshment vouchers in…
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Does EU261 cover extra costs of rebooking ?
KLM bounced us off an overbooked flight to Japan from a uk regional airport. there was no acceptable alternative flight so we cancelled and KLM immediately refunded original ticket cost. We were able to rebook with another carrier but from Heathrow. KLM have paid the EU261 compensation of £520 each. But are refusing to pay…
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Flight Cancellation
I would like to inquire about my case with Pegasus Airlines. I had a connecting flight from Chisinau to Erbil with a transit in Istanbul Sabiha on 29/08/2025. The first segment was from Chisinau to Istanbul. Unfortunately, I could not travel to Moldova due to a visa issue. On 29/08/2025, I was already in Istanbul and went…
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Help - EasyJet cancelled then reinstated flights
I'm hoping the experience in this group might be able to guide us on what we can do here... I was in the Berlin airport drone mess on Friday 31st October and easyJet had to cancel our 21.35 flight to Manchester at the last minute (literally at 21.35). After we got the cancellation email from easyJet, the options they gave…
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Compensation for missed connection in EU
Hi All, Has anyone have any experience of dealing with Iberia. I'm wondering if it's worth claiming. I had a through ticket with Iberia from Jerez via Madrid to London on 31.10.2025. The flight was delayed at Jerez and arrived in Madrid nearly 2.5 hours late, so I missed my connection to London. Iberia supplied a hotel and…
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Easy Jet deny compensation
I recently had a flight back from malaga to bristol , on arrival at the airport the ap said I could get a voucher for food as the flight was delayed by 12 hours , into the next day . No actual notification of delay or option to communicate . I quickly managed to book a jet2 flight that left 20 minutes earlier and made it…
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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Ryanair delayed flight Expenses not refunded
On Tuesday 9th Sept our 23.35pm flights from Gdansk was delayed till 13:00 on Wed 10th Sept. The single women on the desk who was left to tell us this news at 01:00 said it was because crew hours had expired and we would be going back the following day. The plane had been sat on the run way waiting to load and take us…
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BA Flight 24 and 2.5 hour delay
Hi our flight was due to depart from islamabad to gatwick 00:35am on saturday 1st november.Been delayed to 00:35 sunday 2nd November. Our flight BA2161 from gatwick to islamabad on 17/10/2025 was also delayed for 2 hours 38 minutes. It was a return ticket and can we claim compensation twice on the same ticket? Going 2 hour…
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AerLingus Delays
This is my first time on this forum in hope someone might be able to offer advice. Briefly we were due to fly from Dublin on 25 September at 15.45 but due to a security alert the airport was closed down for two hours. After checking in were were advised to go to the departure gate. There were no Aerlingus staff to answer…
