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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Cancelled flight - Who is liable travel agent or airline
Hi, I've spent quite a bit of time researching my issue and have been unable to reach a firm conclusion. I've spoken with citizens advice and they described the case as ambiguous and were unable to help. If anyone can spend the time reading and responding I'd really appreciate it. I originally booked return flights to…
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Hotel refund
We were recently on a flight from Gatwick to Las Vegas, our flight was due to depart on Tuesday 15th however we sat on the plane for 4 hours and then was told the flight was cancelled. Was given an option of flying 2 days later or a full refund. We chose to fly 2 days later which wasn't ideal and spoilt our trip a bit as…
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Flight delay compensation ryanair
Hi all, We were meant to be flying last Friday from Birmingham to Málaga at 5.45pm but the flight got delayed for approximately 2hrs 45 minutes due to a technical issue which turned out to be one of the engines which wouldn't start so instead of landing approximately 9.30pm we landed just before midnight. We weren't…
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Maleth Aero flight delays (MLT1972 LGW- Barbados 6th January & others) delayed FROM a UK airport
Hi All I am opening this thread for passengers on any Maleth Aero flight that has had delays 4 hours +. (the flight I was on was MLT1972 on 6th Jan 2024 LGW - Barbados) The intention is not to go into the details of the flight/s delays or to criticise Maleth Aero/P & O. Just to keep track/discuss everyone's compensation…
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Claiming compensation + extras?!
Hi, Sorry this is going to be a long one! We are unsure whether we are able to claim compensation for a flight we were supposed to make recently and what else we may be entitled to. We were due to fly from Saudi Arabia to the UK via a European city with a EU national carrier. We have been to Southeast Asia and this was a…
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Easy Jet claiming adverse weather
We were delayed a total of 19 hours coming back to Gatwick from Crete. first flight 11.30pm initially delayed, put us through the gate and waited on the tarmac until 2.30pm then cancelled the flight. arrived hotel getting to bed at 5am, check out 11am. picked up 1.30pm for the new 4.30pm flight. New flight delayed until…
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Dan Air airline doesn't respond
Hi Team, Last August three of us flew to Romania with tickets booked directly with Dan Air (Romanian airline). The flight was delayed some 8 hours so I filed for compensation. After receiving an auto acknowledgement saying they were busy and it would take some time to respond I have had no further response from them. I…
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Srilankan airlines - what to do next
I’m looking for advice on how to proceed. I was delay 5.5 hours about a year ago (it’s taken a long time to get to this point). CAA have rules in my favour. I’m familiar with LBA etc. but I’m sure about whether there is a UK entity here. my questions are should I contact them first and ask them to pay now the CAA have…
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Flight delay compensation, US and Canadian Airlines
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Flight delay and cancellation compensation, Easyjet ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Söp arbitration service
Can anyone advise me how long Schlichtungsstelle Reise & Verkehr take to let you know if a claim against Lufthansa has been successful or not? I made a claim to Schlichtungsstelle Reise & Verkehr in April for recompense of expenses I paid for alternative flights, when Lufthansa cancelled my flight and could not offer a…
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Etihad delay for 1hr 45min, missed connection in Abu Dhabi, off to hotel and fly to London next day
Etihad flight from Asia was delayed for 1hr 45min and we all missed our flight to UK and Europe in Abu Dhabi - no other flights in the afternoon that day. All to hotel in Abu Dhabi and on the next day flight (mine was over 18 hours later than original). I emailed them and they are offering just about £110 cash (my one way…
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BA cancel and delay compensation issue
A few weeks ago we had our flight from LGW to NCE cancelled after several hours at the airport. We were rebooked on a flight departing almost 24hrs later from LHR. The rebooked flight was then delayed for 5hrs. We have been paid £220 pp for the cancelled flight but BA have refused our claim for the 2nd delayed flight…
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Ryanair - removed from flight due to my seat not existing! Claim going nowhere...
Hi, I will try to be brief - I could go on about how Ryanair treat people in this situation and how their entire staff lie and manipulate to get you where they want you to be but they won't care about that so I'll stick to the factual stuff. My wife and I had a flight booked with them from Manchester to Berlin. After…
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Compensation for delayed flights Discussion Area
This discussion relate to the Flight Delay Compensation guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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BA Refusing Delay Compensation for Code Share
I flew from London Heathrow to San Antonio, Texas last month. The flight included a connection at Dallas Fort Worth. My connecting flight from Dallas Fort Worth to San Antonio was delayed by over 6 and a half hours. I booked the whole return trip via British Airways. However, the flight was operated by American Airlines…
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Easyjet compensation problems: Flight cancelled due to weather, caused 2-3 day delay
We went to Berlin with EasyJet on a package with accommodation, retuning to Manchester airport on 5th Jan with a 9.50pm flight. The flight was cancelled at about 6pm due to the weather. Easyjet offered flights to Edinburgh on evening of 7th Jan, with an overnight coach/taxi that would have brought us home on 8th Jan. We…
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Airhelp charges not transparent - won't allow me to cancel the contract with them
Hi, hoping someone can help here. I was delayed at Gatwick meaning I missed a connection at Lisbon and arrived 2 days late to Azores (portugal). So I am due compensation. I booked via Lastminute and got email promoting Airhelp to help to claim. It was not clear it was a fee service. So i filled out forms. Only after all…
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Cancelled flight due to weather
I was due to fly from Heathrow to Inverness but the flight got cancelled due to weather, they could not offer a flight the following day as it was fully booked therefore had to accept the refund as I had to get back to my work. I managed to fly from Luton later the same day with easyJet and landed in Inverness. Therefore…
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Wizz Air - Cancelled flight as no longer running the route - what are my options?
Hi, Wizz Air have cancelled my Gatwick - Agadir flight in October half term as I think they are no longer doing the route. I have read the MSExpert guide - am I right in thinking I can ask Wizz Air to find me an alternative flight? I don't have to take the refund? They will have to book me on an alternative carrier?…
