Praise, vent & warnings

Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…

lastminute.joke Needed to vent, so here goes. Part of this is my own fault, and I’ll say so before anyone else does. I booked a flight and accommodation package through Booking.com. Turns out it was actually sold by lastminute.com, which I only found out when lastminute.com sent me a confirmation email. Because travel…

I have just noticed that my husband has been charged £18 per month by complete savings since March 2026. I have cancelled the payments and contacted them to ask for a full refund. They have replied refusing to do so and stating my husband signed voluntarily. He has no recollection of doing this but he must have??? s there…

For many members this 'offer' is a con. It available only at manned petrol stations, not at pay at pump operations. It is redeemed by presenting the receipt at the kiosk to a real person. We have a brand new Tesco here in Harrogate with pay at pump the only option, no kiosk, entirely unmanned. Staff in store can't help and…

I stupidly send them my phone after reading a few good reviews about this website. They offered decent quote to buy my phone, I even avoided the higher quotes with bad reviews. Anyway short story is they ghosted me since I send my phone in, their phone line just rings out with no answer. Emailed them with no reply. I just…

I sent an Email to Mitchell and Butler Guest Services nearly a week ago about a query and have not received an acknowledgement or response. I have tried phoning the number listed but none of the options will allow me to speak to a member of the Guest services member of staff. Is there an alternative phone number that will…

Hello I was wondering if anyone knows why the prices when you shop with Morrisons Now are more expensive than buying from the physical shop yourself Some things are only pennies dearer but some other things are like £2 dearer Also, if u go into the store say Nescafé 300g jar is £6 on offer from the normal £9 or something…

About a month ago I noticed a suspicious transaction (among many) on my bank statement. To my chagrin I was told by my local bank branch that I (along with hundreds of other consumers) had been caught in the Complete Savings web. I'd honestly never heard of this company and had to ring their helpline to discover the source…

I ordered a jumper 26.09.26. Instock, delivery 3 days. They later advised by e mail awaiting stock. I e mailed requesting cancellation twice, no response. I have raised a dispute with my card provider. Please be aware: Westbury Menswear trade under other names, e.g. Auremont & Co. See here Facebook

There is an easy SCAM that buyers can exploit to gain the product and get a refund. All they have to do is claim the item is damaged. Vinted wont bother investigating properly and will just refund the buyer. The buyer doesn't have to send the item back. Vinted will claim the item isn't packaged correctly although when…

There is a famous Latin quote: "Quis custodiet ipsos custodes?" - which translates as "Who is guarding the guards themselves?"Or to put in this particular context - who is reviewing the reviewers?Most of the posts in this forum about TrustPilot seem to raise questions about whether TrustPilot is pressured or influenced by…

I have been trying to renew my unlimited membership since August using the partner code provided by Tesco without success. It used to literally be a 2 minute phone call, give them the cose and all sorted. Long standing unlimited member of over 10 years. Now you can't phone them, it literally takes a week for any email…

Until the last few weeks, Freedom passes were issued by London boroughs as the 60+ TFL cards were due to expire. There is now a new centralised application process. Applications were closed for 2-3 weeks in September for the new system to be set up. You can't apply until 2 weeks before you are eligible. For me that fell in…

Renewing home insurance, I am 350m from a river so under the 400m what they always ask, comparethemarket. No trees are near, am I not answering this right from the body of water! Summary:

Hi, Just to say that I have had previous bans for selling stuff that is not explained very well on Vinted's website about what you can sell or cant . I was banned then reinstated and then permanetly banned . No appeal (from Vinted) from what I am reading here I am not alone. I am moving on but need a find a decent site ,…

Before you order, PLEASE read my review. I just want to share my experience with Dunster House and hope it’ll help people choose their cabins with as much information as possible. I was so impressed at first with the sales process, the sales rep was so helpful and answered any question I had. And it all went downhill from…

I telephoned The Job Centre General Enquiry Line. I am so very upset and all I can think of saying is: "Shame on Philip who took my call, shame on him for the way he treated me."

How I wish I had checked this Forum before buying a shed from Garden Buildings Direct (instead of only looking at the quick and places to check). It is clear from comments here over many years what sort of company they are. Their profits seem to be invested in marketing and clever legal drafting/protection but not in…

Has anyone had any dealings with NAC (Domestic Appliance Repairs)? I booked a repair for my fridge freezer through their website on 27th October and the engineer was due to come today. He hasnt turned up or made contact despite leaving messages on his voicemail . There is no phone to call NAC and they only communicate…

Beware - AirBnB is removing negative reviews on behalf of hosts. So, I recently learned that some hosts are able to remove negative reviews on AirBnb. When someone writes a negative review, the host offers them compensation and if you accept, they request AirBnB to remove your negative review as there has been coercion.…

I have been comparing different prices online for a perfume (I am going to call it Perfume X). It is sold for £96 in Boots as there is currently a 20% promotion on fragrances. The website said the full retail price was £120. So I went into a store (in a large town in the South East) to check the price in person. To my…