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This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
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Spam-Busting Guide
Spam-Busting: When browsing the forum Click the Spam Button When enough members have marked a post as spam, it will automatically be removed from the forum. The Spam button should only be used for clear and obvious spam. Please do not use the button when you just disagree with a member. The Forum Team regularly checks for…
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How to request a Forum Badge 📛 🏵️
We'd like to check members have all the badges they're entitled to. Below are some of our badges. Just click to Request! 🏅🏅🏅 Real Life Badges 🏅🏅🏅 Badges to show your pride in real-life achievements. Especially when the MSE Forum Helped! Car Insurance Carver! Slashed my Car Insurance down to the wishbone. Request this…
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How to report technical issues with the forum
Hi Everyone Whilst we will do our best to monitor the boards for any technical issues or problems with the forum, all issues need to be reported to us directly. That way we can escalate and track all issues properly. You can always contact the Forum Team by emailing forumteam@moneysavingexpert.com Thanks :)
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Request failed with status code 503
Forum currently running very slow so I’m hoping this will post! Intermittent error messages including this one plus now cloudfare error. This is mainly happening when trying to view bookmarks
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Podcasts and Video Nightmare
I'm sure that podcasts and video are the way forward but for those of us that are hard of hearing and or deaf they are an absolute nightmare. Background music overpowers the speaker, the speaker talks far too fast. More and more i want more info about this and that to be directed to a podcast and i connot hear the speaker…
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Help, regarding notification of thanks from others.
Hi Moderation Team, I hope you're all doing well on this sunny day. I have a quick question regarding how forum notifications work. I often notice that my posts receive "Thank You" reactions from other members, but I never seem to receive an alert or notification when someone reacts to one of my messages. Could you please…
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Bookmark Issue
Hello I'm not sure if this is something I've inadvertently caused myself or a problem with the forum. When I went to My Bookmarks earlier it seemed to show every thread I'd ever bookmarked. I removed all but the fairly recent ones and reset the list to show the recently commented ones first. Unfortunately, every time I've…
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'Rich' Editor feedback.
Hi everyone We have just switched over the forum editor to the latest version, known as the 'Rich Editor'. UPDATE: New Rich Editor Feedback board The new Rich Editor Feedback board is now live. I've added just a couple of bugs as an example. Please post any issues you have over there. On Monday I’ll go through this thread…
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Changing email for forum
I'm at a loss to see how to change my email for this forum, going into my account doesn't give me any options and an email address i found somewhere on a thread for 'help' is not active. I am going to lose access to my current email shortly and want to be prepared.
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Moved: Intermittent problems with SEARCH funtion
This discussion has been moved.
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I need forum mods to help quick, please.
I am in as a new user. Not posting on here as the original user but mods can ask in email or direct message if there is such a thing here. I emailed mods from my original email account to delete all my posts as the other user asap before my daughter can read them. No joking, this is very personal and may cause terrible…
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Compare+ Home Insurance Problem
I've got a quote but I've found that I am unable to alter the number of days unoccupied, it automatically comes up as under 30 days. I realise that this will cover most requirements, but I can't believe there aren't many others like me who require a longer period to cover holidays. Can this be changed?.
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Being signed out when moving between bookmarks
A couple of times now I have moved between bookmarked threads on my phone (not on the app) and I have been shown as signed out. If I “go back” using my browser back arrow < I am showing as signed in again and then selecting the bookmark again I stay signed in. Not sure if this is a known issue. I am also still getting the…
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Changes to how discussion lists work
Hi everyone, Over the past year, there have been some changes to the forum structure. Many of you will have noticed that the Bookmarks page unexpectedly changed on Friday. We just want to explain some of the changes our forum provider is making to how these pages work, along with some of the benefits and drawbacks. The…
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Weekly Newsletter
Hi, I no longer receive Martin's weekly newsletter. Don't know why and how to resolve the issue. Please advise.
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Help logging into MSE energy club
Hi I can’t seem to be able to log into the MSE website and the Energy Club website. When I try to log in, it says that my password needs to be reset and says it has sent a email to my email address with a validation code. I never receive a email. I have checked my email address and it is correct and nothing is in the junk…
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**SOLVED 14/09/2026 ** Sort by Closing Date has disappeared from Competitions Time
As well as the problem with bookmarks across the whole forum, the Sort By Closing Date which is just for Competitions Time has disappeared. See forums.moneysavingexpert.com/discussion/6682980 on Compers Chat PS. Why is it that "upgrades" that mess up forum features usually seem to be inflicted late on Friday afternoons.…
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See photo - what's up?
tencharacters
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Help updating email address for all things MSE
I've managed to update my email address in respect of the forum but I can't find any way to update the email on my main MSE account (used on the app) or Credit/Energy clubs. That email address will shortly cease to be so I wanted to update it. Is there any way to do that or will I have to effectively de-register and start…
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How does one delete their forum account?
Can't seem to find anything.
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New Feature: User Following
See our announcement here: New Feature: User Following
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Cheap Energy Club; custom add tariff rates?
My tariff isn't listed (Fuse Jul 2026 Single Rate Fixed (15m) v1), it'd be nice to have the option to fill out my fixed rate/standing charges to get accurate savings (or increase) calculations. Alternatively, if you are able to add my tariff, that'd be grand. Gas Electricity These rates include VAT, as far as I can tell…
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MSE car insurance comparison tool won't accept driving licence number
When adding my partner's driving licence details the text box won't let me input the last 2 letters (not the last 2 numbers, I know about that!) and then tells me the number is too short with only 14 characters instead of 16. Never had this issue before, help!
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