Reclaim PPI & other insurance

If you've got a question about car finance complaints relating to the probe into the use of discretionary commission, please see our new Reclaim car finance board.

 💸 Useful links to MoneySavingExpert.com guides * PPI: Can I still reclaim? * Martin Lewis: Had a PPI payout? If so, you can reclaim the tax on it 💡 If there's a link you think we should include here, please send me a message!

Hi, I hope that this is the correct thread. Attempting to buy new car insurance - wasn't aware of how much this has increased😲! Cheapest recommended was Marshmallow - no mention of requirement to use app, until it came to paying. They also wanted to use a verification system to log into my bank account and remain…

I’ve just gone to cancel my campervan insurance with Adrian Flux, expecting the usual extortionate ‘admin’ fees, only to discover that it looks as though I won’t get a penny back. Yes, I know I should have read all the small print in my policy, but let’s be honest: how many people actually read every word of these lengthy…

currently doing a claim for mortgage misseling under the broker wilmslow finantial /freedom finance has anybody been successfull in a claim back from them regarding wilmslow /any help would be appreciated

I've been notified that my CPP is ending for good and that I've had it since 2002. Since being notified I've only just read (a lot) about all the miss-selling etc and that was back in 2013. I 'think' it might have been M&S, but don't think I have any original paperwork. Feel a bit of a fool that I kept renewing it every 3…

Hello, I have a dilemma with a claims company called courmacs. I received an update email from them about how my claim was progressing, which led to me to email back and ask why they were working on my behalf. I started the process myself using martins templates directly with the lenders back in 2025. this company are…

Hello, I'm hoping someone can help me on the next steps to be taken? My father is 84 and we have just been going through his finances. He took out an "Over 50's Life Cover Plan" with Engage Mutual Assurance in 2006 and has been paying them £12 a month for £1700 death cover. He has obviously paid a lot more into this policy…

Took out insurance 10pm for a trip at 6am next morning. After i had paided, an email came through saying cover would not be live for upto 24 hours until they set up my portal for docs. This would leave me with no cover. So no choice had to cancel and get cover elsewhere. They charged me £75 for cancellation although i…

Hi there New on here so be kind. Have found myself with an Equity Release on my late mothers property. I didn't know anything about it and its come as a shock. Now I have calmed down I want to know if anyone has done anything about it because it all seems totally one sided against me. I just sit here and watch the bill go…

Hello everyone. I'll try to keep this brief. Almost 2 years ago, I reclaimed PPI from a company using the Resolver site. They refunded me via a cheque in the post and that was it. Two weeks ago, I received a letter demanding I pay over £900 to HD Law in Bradford for their services in getting me the refund back in 2019!…

5 years ago I got PPI refunded and today I got an email from a company called Then Tax Refunds Hi Myname, Great news. We have been successful in reclaiming your PPI-related tax refund! We have received a cheque from HMRC and are ready to send you your payment*. All we need now is for you to provide your bank details via…

I was transferred to Equifax from the reclaim tool on here so opened an account and completed all the questions to raise the claim. However, they asked for my bank details and when they sent a code to my phone to confirm the details, the message from HSBC was:- WARNING if somebody has asked for this code they are a…

Hello. Looking for advice from anyone who might be able to help. Black Horse has confirmed via letter that they have mi-sold me PPI on two of my car loans. They have said they would be in touch in 28 days, but keep delaying my response to me. It's now been 2 years since they have confirmed and not yet actioned anything for…

I have received a letter from Admiral Insurance stating that they are sending me money in relation to an undervalued vehicle from a previous claim 4 years ago. The claim reference and date of incident are correct on the letter and it states the money will be sent via bacs or cheque within 28 days, however the strange thing…

I signed up with Complex Law for the PCP claim. Then I had an email from them saying that my email address had been leaked and I also received other emails at the time showing information on their clients. As a result of this I wrote to them to cancel the agreement based on the leak. I heard nothing for two months then I…

Hi Martin please I need some guidance my husband paid this company Reassure which belonged to another company Addico or something like this years ago for 2 policies which he believes was life insurance or some sort of out of work pension type (sorry he is not really good with paperwork) he paid them for at least 27 years…

Hi All On 12th May 25 we pulled into a large open air shopping centre carpark and parked correctly. As my wife was feeling unwell, I got out and went to get a small amount of shopping. On return, about 15 minutes later, my wife told me that someone had attempted to park their car in the space adjacent to ours. In doing so…

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Hi All I have 2 old accounts with a little bit owed on overdrafts. Both accounts are with the same bank, 1 personal acc and the other a sole trader. When I did a SAR, it transpired that the bank sent me 4 cheques, 2 from each account. 2 cheques were for £50 each as good will gestures during a difficult period!!! And the…

In 2012 aviva cancelled my income protection insurance which at that time included redundancy..they gave me 3 months notice and told me they were no longer in that type of business..I had never missed a payment (direct debit) and had paid it first 7 years. However aviva decided to cancel, I protested but to no avail .told…

Sure this is an old topic, still unsure if definitive answer Went on family holiday recently took out travel insurance with AXA / Coverwise. In respect of the following question answered no At the time of taking out this policy you will not be covered for any claim arising directly or indirectly from: a. Any medical…