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Complex Law charging me for cancelling contract re PCP claims
I signed up with Complex Law for the PCP claim. Then I had an email from them saying that my email address had been leaked and I also received other emails at the time showing information on their clients.
As a result of this I wrote to them to cancel the agreement based on the leak.
I heard nothing for two months then I got a bill for £1296.00 for services to date covered in the small print allegedly.
The details behind this request is based on 6 case numbers of which I have no information or some estimation of the work Done
How do I get them to cancel this based on them breaking the contract first by releasing my email address
Comments
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I'm not convinced that a security breach would constitute a breach of contract. Have you any legal precedence for that?
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They didn't break your contract by leaking the email address, that isn't how contract law works. A data leak is something a body like the ICO would deal with and fine the company over. They may owe you some compensation or pay for a protective marker but that doesn't mean any "work" done prior to that leak becomes free of charge.
Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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