HD Law in Bradford - anyone else being intimidated by them due to PPI refunds from years ago?

2 Posts

Hello everyone. I'll try to keep this brief.
Almost 2 years ago, I reclaimed PPI from a company using the Resolver site. They refunded me via a cheque in the post and that was it.
Two weeks ago, I received a letter demanding I pay over £900 to HD Law in Bradford for their services in getting me the refund back in 2019! Totally out of the blue, it didn't even have any details as to the finance company on it. Naturally suspicious, I asked for proof of their help linked to my claim. Nothing provided, only endless emails and calls demanding payment within 7 days. Who has this amount lying around?! In addition to this, the calls have been coming from various different mobile numbers and their emails are full of spelling mistakes. I do not want to hand over any money when I am suspicious of this. I asked a few friends and they too have been receiving demands for PPI payments from years ago too, all demands having been received in the last few weeks.
Google reviews inform me that they are a poor company with terrible service going from what I have read. I have contacted the Financial Ombudsman, Citizen's Advice and just now, the Action Fraud website linked to the Police) as I want to know if they are genuine or not before handing over any cash - and even worse, my bank details.
Finally, they said online payments were impossible and that they have to be made over the 'phone - the same has been said to my friends who have received letters from them too.
Has anyone else dealt with this firm and if so, what was the outcome please? I am becoming increasingly upset and worried about this, so any advice would be much appreciated. Thank you and best wishes.
Almost 2 years ago, I reclaimed PPI from a company using the Resolver site. They refunded me via a cheque in the post and that was it.
Two weeks ago, I received a letter demanding I pay over £900 to HD Law in Bradford for their services in getting me the refund back in 2019! Totally out of the blue, it didn't even have any details as to the finance company on it. Naturally suspicious, I asked for proof of their help linked to my claim. Nothing provided, only endless emails and calls demanding payment within 7 days. Who has this amount lying around?! In addition to this, the calls have been coming from various different mobile numbers and their emails are full of spelling mistakes. I do not want to hand over any money when I am suspicious of this. I asked a few friends and they too have been receiving demands for PPI payments from years ago too, all demands having been received in the last few weeks.
Google reviews inform me that they are a poor company with terrible service going from what I have read. I have contacted the Financial Ombudsman, Citizen's Advice and just now, the Action Fraud website linked to the Police) as I want to know if they are genuine or not before handing over any cash - and even worse, my bank details.
Finally, they said online payments were impossible and that they have to be made over the 'phone - the same has been said to my friends who have received letters from them too.
Has anyone else dealt with this firm and if so, what was the outcome please? I am becoming increasingly upset and worried about this, so any advice would be much appreciated. Thank you and best wishes.
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Send them a DSAR for everything they hold on you firstly. Then speak to the firm who you complained about PPI to in order to check they didn't have some sort of third party agreement / letter of authority to allow this firm to act on your behalf. Are you 100% sure you didn't accidentally engage these people? Obviously don't give them money on the phone until they provide proof they did the complaint.
You need to make a formal complaint to them if you already haven't. As they are solicitors if you're not happy with their response or you don't get a response you can then go to the Legal Ombudsman. The Financial Ombudsman don't have jurisdiction over complaints to solicitors.
if the information request from HD Law was placed on or after 1 July 2019, then it more than likely was auto converted to a complaint by the lender, hence you’ve now received an invoice from HD Law for ‘services rendered’ (though their actual ‘service’ vs what they charge has an enormous gulf in difference, but that’s just going over very old ground at this point).
it's spelt d-e-f-i-n-i-t-e-l-y
there - 'in or at that place'
their - 'owned by them'
they're - 'they are'
it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)