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Water Bills sticky
🌊 Here are some threads you might find useful: * Water Bills questions and comments * Water meters - pros and cons 🚰 Here's some relevant content from MoneySavingExpert.com: * Cut your water bills * Water bills - news stories 💦 And here are some other handy sites: * Ofwat - water sector regulator in England and Wales * CCW…
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correct an estimated bill or not
I received an estimated bill from Thames Water which was very underestimated. Should I correct this by sending in a reading that I have taken? It does say in the bill that this will be corrected next time by a reading. Their estimate was 1278 and my reading was 1347 (because I have had a relative staying with me etc)
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Servern trent payment plan
Im on universal credit, and on the big difference scheme for over 5 years and 2 addresses now... My monthly payment plan has only once been over £6, was around £5.70 last month, My bill is £53 this year They just upped my plan to £11.07 for next 10month til April 27 on this bill now, i called them (£7 for a 15min call 🤔)…
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Water bills to rise again from April – here's what's happening where you live
The majority of households in England, Scotland and Wales will see water and sewerage charges rise from April. In England and Wales, further hikes are planned over the next three years. However, prices vary depending on where you live – here's what's happening in your area. Read the full story:…
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Severn Trent - Pressuring to pay full years bill.
My partner has received a phonecall today from STW (although was unsure if it was a scam to start). The lady was basically stating because we were late paying our first half year installment that we had to pay the full years bill either in full or set up an installment plan. My partner came to me to check that we had paid…
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Water Bill - Sewerage volume calculation
I've just received my water bill (which has increased by 50%) and I can see that they have billed me for exactly the same volume of sewerage as they have water volume. E.g. in one quarter it was 33 cubic meters M3 for both. I presume that they can only read the amount of consumption from a meter and not the amount of…
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A weird thing happened today!
So, last April we decided our water rates were too high (£1,200 for a 3 bed semi) and asked Wessex to fit a meter which was duly installed in May. Fast forward to December, we had our first reading which was a staggering 620 cubic metres which works out at 2.44 cubic metres per day (the average is 150 litres per person per…
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Standing Charges Are More Than 50% of My Water Bill
Standing Charges Are More Than 50% of My Water Bill And, as I continue to reduce my water consumption, this
percentage will only increase. Using less than 40% of the water I was a year ago, I’d
expected to see my direct debit falling. The fact is it hasn’t. Looking more
closely at my most recent statement I can see why.…
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Water Usage Doubled According to Severn Trent - 2 Adults
I had a letter from Severn Trent Water to say the DD was going up from £30 to £82 a month. Two adults with water meter. I called them and they said this letter was generated because we have a leak. The engineer is coming on Monday 26th January to investigate. I have just taken a photo reading of the water meter on the…
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Water bill increase 877%
Hello I am new here and after a bit of advice. I have just received my water bill and my usage is recorded as having increased by 877%! I have contacted my water supplier and they have asked me lots of questions which felt a bit irrelevant tbh given the level of sudden usage increase (have we had any visitors to stay/had a…
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Water sure & United utitlies
Ive been trying to apply for watersure for just medical reasons, I have my GP letter, which specifically states my condition and the need for extra water daily UUnited Utilities keep telling me to fill out an affordability check, which is very intrusive wanting account numbers of all family members bank accounts, debts…
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Discovered I've been overpaying Welsh Water for ~10 months (£800+)
Hi all, Posting to see if anyone's been in a similar situation and had any luck getting a goodwill gesture back from Welsh Water for significant overpayment? I live in a 2-bed house - one adult full-time, plus a child on shared custody (so roughly 50% occupancy). I've been paying £120/month to Welsh Water on an unmeasured…
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Threatening letter from Yorkshire water saying I must have a smart meter fitted.
Hi all. Last week I had a phone call from Yorkshire water wanting to book an appointment to exchange my meter for a smart meter. I said I wasn't interested and hung up. Today I've received the attached threatening letter through the post. They are saying I have no option and have to have a smart meter fitted. My existing…
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Southern Water extorting by DD
Our water bill went up to £799 this year, and even though the account was already more than £500 in credit, they decided to increase the direct debit. I queried this - by the time we have paid the year's direct debits, together with the amount already in credit, we will have overpaid the bill by more than £700. I asked…
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Thames Water doubling our bill and not reading our smart meter — what are my options?
Long-time member (over a decade) but rarely have the time to post due to live stuff — I am hoping for some advice on a Thames Water billing situation that has become quite frustrating, and which has a history that I think is relevant. Background — how we got here: Around six months ago (rough date), I discovered that…
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Water Audit and Flow Control
United Utilities installed water meters to the properties on our street last year offering to, continue to bill as usual, giving us a comparison allowing us to choose how we're billed. A week later we filled an overground pool with approx 3,200l water and our first bill stated we're using more water than a household of…
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Can I be forced to have a water meter?
Hi, I'm totally new here and don't really know what I'm doing ( technology isn't my strong point ). Basically can my water company force me to have a water meter? We have had issues since moving 3 years ago in that our water has a very strong smell of chlorine and my health has not been good since moving here. We had it…
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Severn Trent back dating single occupancy
My son moved into an apartment in September, and has only just received his first bill, so did not know about Assessed Charges and Single occupancy. He just called ST and they are coming next week to see if he can have a meter; but refusing to backdate single occupancy discount. As he never received a bill are there any…
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Fake water debt
Im hoping someone can give me an idea of what to do! Last year I applied for a disability discount with southern water. The agreed. Because of the change they closed the account and set up a new one. However they then added the discount to my old account as debt. I have proven I have paid all bills via bank statements and…
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Thames Water Legal Advice - Request Account On Hold
If there are any legal professionals or individuals who understand the murky arena of UK consumer law with regards to water suppliers. I would love to have your input. I have a dispute with Thames Water who increased my water bill from around £40 in 2024 to around £140 now. I understand they have had two annual price…
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Would you switch to a water meter
Recently moved to a new house without a meter. Unmetered bill is about twice what I was paying on my previous meter (different water company) and an online calculator for the new place suggests a metered supply would be about half the metered bill. That was based on its own estimate of my water usage (cubic meters) which…
