-
Carpenters law doesn’t release my compensation
Dear all, I hope I am posting this in the right section, apologies if not. I am a customer of Aviva car insurance. Last November I was involved in a not at fault accident (someone smashed in the back of my car). The car was written off and Aviva referred me, without my asking for it, to their partner carpenters law. They…
-
Large Amount Transferred Abroad - The Fault is Ours, But Bank Could Have Done More?
Sold my late mother's house recently, and went to the bank to transfer my siblings their share. The issue is with the amount I transferred to my older brother in Switzerland... I checked the account yesterday and the money had gone out, but then straight back in again, minus almost £5k. I phoned the bank (I don't know what…
-
Bank of Ireland tracker mortgage scandal
Hi, My wife and I were customers with the Bank of Ireland during the financial crisis of 2008 onwards, we had a tracker mortgage with the bank until we received a letter from them telling us they were selling the mortgage to another company, we had about six weeks to act on this. I understand this practice became subject…
-
Direct Debit mistake by Radio Times
My latest half yearly payment has been taken twice. I have spoken to Radio Times about it on four occasions, each time they have acknowledged their mistake and promised a refund but it never comes. What can i do ?
-
Any Advice
Hi All Am new to the site so hopefully this is going in the right place. I am in the middle of having a company look at a credit card debt that went to debt collectors to hopefully have it removed. I have used this company before and ws successful in having an HP refunded. I had covid and this credit card went I to default…
-
Onsavings.co.uk - Scam
So I just wanted to share my experiance, regarding a scale that has been started with payday loan companies and to warn people in the future about the signs. I signed up for a payday loan about a month ago and was accepted. They’d asked for my details and requested a chargeback of 14p through my banking app, which I…
-
Reclaim bank charges
Noticed this on MSE today. I suffered for several years pretty much every month in my overdraft and credit card interest as a result of problem gambling, which is self inflicted hardship. I'm wondering if I would even qualify here? Fact is, I earned good money, but was burning it all, and the banks would have been aware of…
-
I can't get my money back - Opodo
Hello, I have been erroneously charged for another year of Opodo's prime membership (there was a technical error with my account and it wasn't cancelled on time). I called them, they apologized and promised my money will be refunded within next 72hrs. That was on 03/04/23. Five phone calls later and literally hours on the…
-
BANK SMART!!
Hi there, I know there are lots of threads on various forums regarding the tactics of this organisation. I received an email on Friday, out of the blue, from Bank Smart. At first I thought it was a scam but when I logged on to their website, it related to packaged bank account, which I successfully claimed against in 2017…
-
Complex Credit Card Chargeback
Hey all, Just looking to the community for some guidance on this one... We bought a kitchen and bathroom renovation from a local Cardiff-based company. The cost for the full job was ~£52k. Including all the units, installation, removal of debris, make-good, plastering, etc. The whole thing. The quotes were split, one for…
-
Plum Bank. Fraudulent bank withdrawal, bank will not reimburse.
Good morning, newbie here after some advise and reassurance please. I have a savings account with Plum, had it for about 4 years and helps me to budget. It’s set up so that any money that I withdraw goes to my nominated bank account and has worked well for me, until recently. I woke up the other morning to notifications of…
-
Financial Ombudsman - how can I appeal decision / elevate the complaint?
Dear Forum I am not satisfied that FO have adequately reviewed my complaint What is FO email address for elevating the complaint & insisting on a new reviewer? My network agree that my position is strong - and warrants an appeal. Surely an independent reviewer within FO can be requested? SSD
-
Santander will not refund fraudulent transactions.
Any advice would be greatly appreciated. On Friday 16th December 2022 I received a text
from Santander saying that I had gone into an Unarranged Overdraft, I immediately
logged on to my App as I knew there would of needed to be some significant and
unknown debit transactions for this to happen. On inspection there were…
-
Tax Reclaim On PPI
Hi Martin I have seen the information on your sure about PPI tax reclaim, back in 2017/2018 tax year, we had approx £17K reclaim on PPI. I have written to the lenders to get a copy of the calculations for the reclaim, is this all I will need to complete the HRMC form? Roughly how much refund would we be due? We are both…
-
SWIFTLY lost!
Can anyone explain who licks the icing off international SWIFT money transfers please; sterling to sterling, so no FOREX!? My wife sent £7,000 from her UK Nationwide account to her her Standard Charter sterling account in South Korea. I repeat that that was sterling to sterling with no currency exchange required. She paid…
-
International Transfers
I recently made an international transfer from my Starling account to a credit union account in the Republic of Ireland. I used the low cost option offered by starling as I was aware that the credit union did not accept SWIFT payments. I transferred €5 as a test to ensure the payment system worked ahead of transferring the…
-
Over 6 month time limit- mental health problems
I have sent my irresponsible lending complaint to the financial ombudsman. They have came back to say they wont look at it as barclaycard refused as i was over the time limit, they said they then looked at it to see if my circumstances were suffice to take me over the limit and they decided i would have had enough time 😞…
-
Debit card duplicate/double transactions need help desperate
Hi new here on the 18th Jan 2023 I woke up to find 5 duplicate transactions on my debit card all different retailers these weren’t pending it was actual money taken from my account, 1 contactless, 2 online, 2 chip and pin. I phoned one of the retailers TESCO they went through their system and said they had not received 2…
-
PPI Tax reclaim help!
Hi, I’m wanting to reclaim my PPI tax by completing an R40 form. Can anyone help as I’m not sure what amounts to put in the boxes! (3.1, 3.2, 3.3). This is my letter I received, which amounts go in which boxes?
-
Your money claim taking to court because I changed my about them representing
Hi I just need some help and direction in this situation, as I received a email from “your money claim” stating that could get me some extra cash from my claim against Barclaycard. I am now living abroad and halfway through filling the form I realized I couldn’t go ahead with application. Just recently I received another…