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Water Bills sticky
🌊 Here are some threads you might find useful: * Water Bills questions and comments * Water meters - pros and cons 🚰 Here's some relevant content from MoneySavingExpert.com: * Cut your water bills * Water bills - news stories 💦 And here are some other handy sites: * Ofwat - water sector regulator in England and Wales * CCW…
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Why is my water bill so low?
This discussion was created from comments split from: Reduce water bills..
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Waste water charging.
I have had a water meter for just over a year and was meant to be for trial/comparison before permanent move to metered usage. Affinity put me straight to a metered usage after 8 months starting early this year saying It was cheaper than fixed tariff. Yesterday I got my 2nd bill from them and I noticed the waste water…
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Worried Sick - we have a water leak may cost £000's
I had a letter from Severn Trent Water to say the DD was going up from £30 to £82 a month. Two adults with water meter. I called them and they said this letter was generated because we have a leak. The engineer is coming on Monday 26th January to investigate. I have just taken a photo reading of the water meter on the…
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Massive increase in water assessed charge?
Just received our 2025-26 water bill, which is an assessed charge (water supply ONLY) based on 2 people in the house, from South West Water. It's gone up from £185 to £311. There's a note at the top of the letter that says that the government £50 subsidy has ended. Even taking this into account, that's a 32% increase. This…
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Hot water Trickling out of Taps
Just wondering if anyone can help? Economy seven setup for water heating with an unvented water cylinder with expansion vessel sitting on top. Installation took place circa 1997 when apartments were constructed. Mains water pressure is fine with a flow rate of circa 35L per minute. Over past few months the hot water flow…
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Water bills
Hello All I have been living in the 3 bedrooms house for almost 18 years. From the beginning I have been paying for water bills based on RV(rateable value) calculation done by Thames water. A few weeks ago I have been told that I could request a water meter from them. I have done a request and they sent a person to the…
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Reduced water meter bills for AA.
Hello My FIL has Parkinson's and was diagnosed last year. He now has Attendance Allowance at higher rate and he has incontinence and needs more baths and showers and also using the washing machine more. A neighbour mentioned that water firms do a reduced tariff for people on benefits and to contact them. He called Affinity…
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Water bill madness
Hi folks, I posted last year about my water bill situation and have an update: Background: Moved into shared ownership new build 4 years ago. Advised water included. Contacted Water company to check & never heard back. Last year found out water might not be included. Tried to call water company - on hold for ages, then…
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Severn Trent backdating when meter readings start.
I am a ST customer. In Oct 2024 ST fitted a water meter in the pavement outside my property but I remained on water rates. For the year Apr 25 to Mar 26 I paid £640 water rates. In Dec 25 ST emailed me to tell me I would be changed to metered water as the Environment Agency have declared ST as an area of concern for water.…
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MSE News: On disability benefits? You could save £100s on water bills from 2027 with WaterSure
More people with disabilities will qualify for a cap on their water bills from next year, the Government has announced. The plans will see the existing WaterSure discount scheme expanded to cover an additional 53,000 households getting certain benefits in England and Wales. Here's what you need to know… Read the full…
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Single occupancy rate.
Solved but can't find a way to delete thread. PSA though, you have to ask for it.
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Affinity Smart Meter not So Smart
Ok, I'm unsure if it's an error or something else. Last August I was switched to a (SMART meter,) as they no longer wanted to send out someone to read the six meters under a manhole cover, so they assured me that switching it over, nobody would need to open the heavy cover and someone would just need to be within the area…
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Water bills to rise again from April – here's what's happening where you live
The majority of households in England, Scotland and Wales will see water and sewerage charges rise from April. In England and Wales, further hikes are planned over the next three years. However, prices vary depending on where you live – here's what's happening in your area. Read the full story:…
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Water meter leak
Hi Our water meter is showing a leak. We ended up hiring a leak detection specialist to locate the source of the leak. They identified that it is right next to the water meter, underneath the pavement. As this is outside the legal boundary of our property, I understand that it is for Thames Water to fix - i.e. we are only…
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Can you beat this unfair increase?
Two years ago I was paying an unmetered bill of around £1300. Last year it went up by around £400. This year, it has increased by another £200. Can anyone beat this increase? The water company responsible is South West Water, owned by the Pennine Group. According the Ofwat, we are expecting another three years of price…
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Water, Standing charge
I think that, as with the forthcoming energy bills, water should be standing charge removed.
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Thames Water billing disarray
I set up a Thames Water account at a property I owned in 2018. It was not metered. I received a bill once a year and it was paid in 12 instalments throughout the year until another one was issued, We did not receive bills in the post consistently however as soon as a bill was received it was paid. Eventually we asked and…
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Thames Water insane price hiking
Hi everyone, I’m seeking advice on a frustrating Thames Water bill issue. I’m a single occupier (alone since early 2024) in a smallish 2-bedroom flat in their area, no water meter. My annual bills have spiked sharply: • 2026 (for 01/04/2026-31/03/2027): £990.24 • 2025: £923.61 • 2024: £682.54 • 2023: £609.28 • 2022:…
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Water rates for Disabled
I live in Northumberland and I’m a 64‑year‑old father caring for my 34‑year‑old disabled son. We’re both on UC, and I receive Carer’s Allowance. He receives the highest disability rate. Our water bill has been fairly steady for years at around £25 per month, but it has suddenly jumped to £75 per month. There used to be a…
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Thames Water, how do I take a reading at a flat I am moving to?
I am moving into a new flat. Took a reading of the gas and electricity meters as soon as I got the keys, but I am struggling with water. Thames Water CS says the meter's location is "footpath". The only cover marked with "Thames Water" in front of my block is this (see photo). Are they really expecting end consumers to be…
