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Water Bills sticky
🌊 Here are some threads you might find useful: * Water Bills questions and comments * Water meters - pros and cons 🚰 Here's some relevant content from MoneySavingExpert.com: * Cut your water bills * Water bills - news stories 💦 And here are some other handy sites: * Ofwat - water sector regulator in England and Wales * CCW…
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Anglian water seasonal tarriff
Has anyone else been placed on this, quite frankly ridiculous, seasonal tariff? The one where we are charged super high rates in the summer months. I'm worried that I won't be able to pay my water bill going forward and Anglian Water are next to useless. My rate per cubic meter will increase to £4.8620 but what really…
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Water charges- unmetered and Rateable Value
We are currently paying £211 per month water and sewerage charges. That is £2,532pa. I have read a chain of messages where there has been complaint about bills of £800-900 pa so I realised there was something very wrong with our billing! I have made enquiries with neighbours who are also unmetered but paying between £80…
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Domestic Rateable Value for water bills?
Thames Water currently charge me £514.32 a year (paid as 8 months @£64.29) for my home water based on my domestic rateable value of 190. It's been the same rateable value on my bills for 30+ years (I have every bill - was just £120.56 in 93/94). A recent newspaper article said Thames wanted to increase their prices by 53%…
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Yorkshire Water - poor billing
I am in the unfortunate position of being forced to have Yorkshire Water for my supplier. I currently pay a monthly direct debit for water and sewerage. I have to keep a strict note of all my ingoings and outgoings (no benefits - just live off rapidly depleting savings) so I need to know exactly what I am spending each…
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STWA - Water Usage Doubled Since New Meter Fitted
We have been paying £30 DD a month prior to the recent increases. We received a letter to advise our DD was increasing to £82 a month. I contacted STWA and they advised we have a leak. Not sure how they knew this but anyway they sent out a very helpful engineer. We did various tests and he advised we don't have a leak,…
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Hot water Trickling out of Taps
Just wondering if anyone can help? Economy seven setup for water heating with an unvented water cylinder with expansion vessel sitting on top. Installation took place circa 1997 when apartments were constructed. Mains water pressure is fine with a flow rate of circa 35L per minute. Over past few months the hot water flow…
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Overcharged incorrectly for sewage - reasonable compensation?
long story short, I have been incorrectly charged for sewage (house is on a private system not mains network) over the past 5 years. I have already received a refund for the over charges (big chunk!) They’ve said the most they’ll give now is £200 compensation, and this is basically interest on overpayments compounded over…
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Thames Water delaying installing water meters for small flats
I live in a family house and Thames Water wanted to switch us to a meter over 2 years ago. The process was quick and communications straightforward. Two miles away, my daughter lives in a 1 bed flat, and has never been approached about fitting a meter. Last August she applied to have one fitted. The surveyors came out a…
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Welsh Water Assessed Charge
I have recently applied for a water meter having put in a new stop tap as Welsh Water said I couldn't have one at the previous stop tap location due to access. The potable water comes in under my terrace and goes left and right to the other terraces on the row. The assessor came out and said I still couldn't have a meter…
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Water bill increase 877%
Hello I am new here and after a bit of advice. I have just received my water bill and my usage is recorded as having increased by 877%! I have contacted my water supplier and they have asked me lots of questions which felt a bit irrelevant tbh given the level of sudden usage increase (have we had any visitors to stay/had a…
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A weird thing happened today!
So, last April we decided our water rates were too high (£1,200 for a 3 bed semi) and asked Wessex to fit a meter which was duly installed in May. Fast forward to December, we had our first reading which was a staggering 620 cubic metres which works out at 2.44 cubic metres per day (the average is 150 litres per person per…
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Worried Sick - we have a water leak may cost £000's
I had a letter from Severn Trent Water to say the DD was going up from £30 to £82 a month. Two adults with water meter. I called them and they said this letter was generated because we have a leak. The engineer is coming on Monday 26th January to investigate. I have just taken a photo reading of the water meter on the…
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Severn Trent
Hi, three of us live in a 3 bed-semi. One bathroom, small downstairs cloakroom barely used, no bath just a power shower. On average I'd say we use the washing machine and dishwasher once each per day. Minimal hose pipe usage (The Peak District rarely experiences drought!) and no other appliances requiring water. My direct…
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Water mains leak - junction installed by neighbour
Our water supply is for four houses. Severn Trent have written to us and said there is a leak which we need to address. A leak can be heard in my back garden but it isn't clear exactly whereabouts. It could be my lead pipes or it could be the new junction installed by my neighbours builders when they built an extension.…
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External Water leak
Just had a smart meter fitted and they tell me we have a leak. Done a couple of checks and it's definitely outside between the stopcock in the road and the house. About 120 litres per day. We just went away for the weekend and turned everything off, and it was still wasting that much. Any tips on finding it? Water Company…
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Water usage seems way to high
Hi So we recently bought a property in September, 3 bed semi, 3 adults and the property has a water meter. The water is with united utilities and upon giving them our details, we were told to pay £71 a month. We took a reading on the day we moved in and then about 6 weeks ago they wrote to us saying we are basically using…
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My building cannot have a meter installed - can I receive refund on water bills?
I have lived at my property (a flat in a large building) for 6 years. My water bill has always been issued based on estimated usage - not assessed household usage. I was not aware this was a possibility at all! I applied for a water meter in 2020, but nothing ever came of it. I have recently learned that water meters…
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Why is my water bill so low?
This discussion was created from comments split from: Reduce water bills..
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Are utility-companies legally required to send you a bill?
I moved residence and asked United Utilities to send me a final bill so I could pay it; I wanted to be sure the final bill was correct, having sent them the final meter-reading. They refused send me one, repeatedly, and so they didn’t get paid; this damaged my credit-rating. Are they legally required to send you a bill or…
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Waste water charging.
I have had a water meter for just over a year and was meant to be for trial/comparison before permanent move to metered usage. Affinity put me straight to a metered usage after 8 months starting early this year saying It was cheaper than fixed tariff. Yesterday I got my 2nd bill from them and I noticed the waste water…
