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Impossible to phone Lufthansa to sort out urgent admin booking error that is Lufthansas fault
Hi I booked tickets to Larnaca leaving next week Thursday directly on the Lufthansa website. Payment over £1000 for 4 tickets taken from my account. Unfortunately all the booking info including the reference number and flight numbers are all encrypted. I don't have the booking code either to get my e-tickets. I just have a…
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Returning to the UK
Good morning. My son aged 17 has been stuck in Thailand after visiting his mum just before Covid and then unable to return due to Covid. Can anyone please help as I'm not sure what he needs to do in order to fly to the UK as I'm not sure where to look for the correct infoHe will have had both jabs by thenThank you
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Travel Trolley refusing full refund on October 2021 USA flight
It has been widely reported that the USA will start accepting fully vaccinated travellers from the UK in November 2021. We have flights to New York booked for October 2021 via Travel Trolley (Finnair out and Finnair operated by BA return). As we now know we can't travel, we're asking for a full refund so we can book…
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17 year old travel to Portugal
Thanks in advance for any comments. So we can now travel to Portugal with the NHS Covid Pass, if you are "fully vaccinated". Question, as adults, my Wife and I have had both jabs, as a 17 year old, my Daughter is "fully vaccinated" with one vaccination, as she is not able to get a second due to Government Policy. However,…
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USA opens borders 8 November
The US has announced that it will reopen its borders to fully vaccinated travellers from 8 November.
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Day 2 Lateral Flow tests - Im landing on 23rd
If these are day 2 tests then does this mean that I can order one on the 22nd to arrive in time before the day 2 limit? Am I correct that the passenger locator can be filled any time in the 48 hours before I arrive in the UK. So I could order the new test and then the form all in time? Any advice would be great. Thanks!
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Cash refund for cancelled Wizz Air flight
Hi all, we had a flight booked with Wizz Air for later this month, however, Wizz Air moved both our outbound and return flights by multiple days, effectively cancelling them. They offered the standard options of accepting the new flights or rebooking on other flights on the same route with strict date restrictions, none of…
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Day 2 lateral flow test - flying out 21st and returning 28th
Hi! Having already wasted money on antigen tests to get into Portugal that aren't now needed (the rules changed the next day!), I am trying to work out if the following is the case for returning... 1. Order lateral flow test from 22nd October whilst we are in Portugal 2. Get code that we put down on passenger locator form…
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Time to bite the bullet?
I'm off to Spain next Friday for a long weekend, flying back on the Monday. I have been putting off booking the day 2 PCR test in the hope that the govt will set a date for the switch to LFTs. How often do they normally take to arrive? I'm thinking about waiting until Monday before I book it.
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Day 2 Lateral Flow tests from Oct 24
The Government has announced the date fully vaccinated travellers will be able to use lateral flow test as Day 2 test - Oct 24th. These will be cheaper than PCR test which is currently required. You will be able to order the lateral flow tests from 22 October, when a list of approved providers will be published on the…
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Refunds??
So I am on the same boat …. Did anyone got a refund?? What to do?? I received day2&8 test on 9th day of quarantine…!!! bank won’t do anything as I have my goods 😳 bought 2 sets of test £92 each + £7.99 each for EXPRESS DELIVERY!!? Will I get help here?
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TRAVEL INSURANCE QUESTIONS
WORLDWIDE ( INC USA, CARIBBEAN ) TRAVEL INSURANCE COVERING COVID-19 If anyone can help to provide insight to below question will be much appreciated. 1.Have booked a Virgin holiday package to Caribbean mid 2022. Is it better for me to also take Virgin Travel insurance ( only single trip cover offered) to provide best cover…
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Persistent refusal to give a refund for a deposit paid in Sept 2019
We booked a holiday to Zanzibar (via Dubai) in September 2019, to be taken in August 2020. It was a package deal, with flights and hotels booked through a tour operator. Throughout the past year and a half, we have continuously asked for a refund and been declined, with them stating their T&C's don't permit refunds. They…
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Jet2 Day 2 return PCR requirements v Scot Gov req
Flying from Turkey to Scotland - family of 4 - kids 3 & 7 to Scotland There are discrepancies with Day 2 PCR requirements between Jet2 & Scot Government. Jet2 may be showing UK, (meaning England) but obviously don't want to be denied boarding. Jet2 PCR requirements from their website…
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AirTransat not refunding
It's been almost one year since Air Transat told us they would be refunding our £1700 from the flights we had cancelled mid 2020 for Sept 2020. We were originally told to expect refund in January... that did not appear. I contacted them, they gave me various pieces of information to give the bank but they could not find…
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Where does a UK resident get an EU digital COVID vaccination certificate from?
How do you get an EU digital COVID vaccination certificate showing you have been fully vaccinated with an EU approved COVID-19 vaccine if you don't live in the EU?
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Confused about travel rules if flying from UK to Spain & back to UK after 4th Oct 21
The gov website chops & changes mixing up rules between different dates rather than having clear rules. You should be able to select a date and just get the rules for that date! Am I correct in saying that If i'm fully vaccinated, travel from the UK to Spain next week (after the 4th Oct) and return back to the UK a week…
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SPTH FCS form will not validate my uploaded pdf of UK NHS vaccination Cert Pass
I select "EU COVID Digital Certificate/ COVID-19 equivalent EU-recognised certificate", select the pdf file, validate, and it comes up with a validation error. Anyone know what's wrong. The form that I'm loading is the certificate that I'm selecting that was generated from the NHS app that has the 2 barcodes. Update - I…
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Day 2 covid test
Travelling to Poland on 1st Oct. Return Monday 4th Oct after the rule change has come into effect. So all I need is a day 2 test booking to add on to the passenger locator form. Confused about how/what to book. Prices linking through to provider websites from gov.uk are all over the place. The initial page has prices that…
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National Train & London Tube
Hi, could the people that have been on national trains & London tube be kind enough to share what precautions might be in place for COVID currently please? Masks? Social distancing? Hand sanitizer? General feelings of COVID safety or issues? Thanks
