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FOS wait time
Hi has anyone recently been in touch with Financial Ombudsman Service please? How long did you wait please for them to look into a complaint? I just wondered generally how long to expect eg a few weeks, couple of months, half a year. I understand They cant answer this, but I thought some people out here would give me a…
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How long to wait?
Hi, I just got a final reply (7th October) from the estate agent who mis-sold me PPI for a mortage. (My complaint was filed before the August deadline) They offered a 3rd of a full refund: the difference between my level PPI and decreasing version of it. I have just filled in an online form with the ombudsman with all the…
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PPI reclaim company payment
Good morning, a few months ago my 81 year old mother received a PPI mail shot. She filled out the forms, returned them and eventually got two PPI refunds. The PPI company sent her an invoice which she paid. A few weeks passed and she received another invoice, in her mind she got her PPI and paid an invoice, she’s 81 and…
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Truth
Hi I did my own PPI Claims using the Which consumer rights assistant or the assistant on the moneysavingexpert website. I have had many rejections and for the few I have had a response from, my refunds are of the order of amounts like £1.62. My question is, how do I know and trust that the banks are fully investigating my…
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PPI rejections
Is anyone else getting notified that there were PPIs taken out in their name and attached to various accounts only to be told something like 'we have decided there is nothing to pay even though we can't find the original paperwork and here is a leaflet on how to complain through the Ombudsman? I have never knowingly taken…
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Cigna AA Family Injury Plan
I have been a policy holder of the above plan for over 15 years. Suddenly Cigna have written to me stating "they are no longer able to provide cover" at the next renewal. They don't give a reason. Has anyone come across such a situation? It may be in the policy conditions that they can stop providing cover at any time they…
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PPI Charge
Hi all, I'm looking for advice. I signed up with Taylor Edwards to check if I had PPI, my bank were contacted by Taylor Edwards but had to deal directly with me as I had changed address & not updated my account details. So in essence I had to do the work that I would be paying Taylor Edwards for - do I still need to pay…
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Reclaiming late husband’s tax on PPI
I am claiming the tax back on PPI that I have successfully been awarded. My income has always been below the tax threshold . My question is, when I successfully reclaimed PPI for my late husband’s cards etc, tax was taken off at 20%. Can I claim back the 20% or should it have been 8%? Thank you.
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Hsbc not paying my PPI redress of £20,000
So, after receiving a letter from HSBC confirming the redress of £20,000 would be paid within 4 weeks, it hasn't! I called yesterday and they said they hadn't received the documents from the local branch in Brighton 4 weeks ago. Strange therefore that the interest on the account of almost £2000 has been paid to HMRC on my…
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PPI Claim Refused
I took out a loan in 1994, just before the sale of PPI was regulated. Central Trust who the loan was with have said because it wasn't regulated I cant make a claim for mis-sold PPI and consider the case closed. I know it was mis-sold as my partner was self-employed at the time but we were told we could only have the loan…
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Santander claiming not Data Controller
We’ve had a letter from Santander stating they are not the data controller for Byte Computers and to redirect out ppi claim to them. Has anyone come across this before? The ppi was on Lombard Tricity Finance statements, which according to frc is Santander. Of course the letter has no return email address just a generic…
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Smallest overdraft Barclay's did 1999-2000?
Hi Guys, The title is the question but let me give you some context. I like many others in the last minute rush to log a PPI complaint before the deadline went through everything i have bank / loan / CC wise for the last 20 years. PPI complaints are being looked into now and i'm waiting for decisions. Anyway while i was…
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Success after your advice!
After taking your advice on the website I’ve just been successful in getting £146 compensation for PPI on my old Lloyd’s credit card. 👍
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PPI & Employmenr
Hi, I had a loan with Halifax in 1992 and we paid PPI on it. Halifax have confirmed I paid PPI but have rejected my complaint as I made an error as to whom my employer was. It was a long time ago and yes now I’ve looked up some paperwork, I was wrong. I said I was employed by the Firebrigade when Infact it was the MOD (…
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Ppi upheld but no refund
UKAR upheld my claim for PPI on my endowment mortgage but stated that as the policy acquired a maturity value in the time it was in force that must be off-set against the losses and consequently there has been no financial loss and no redress payable. Can this be correct? The policy was expected to provide a favourable…
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Virgin / MBNA PPi HELP!
Hello. I need some help & advice please. I made a PPi complaint to Virgin Money for a card account which dates back to 2002. Virgin wrote back to say responsibility passed to MBNA. MBNA wrote to say they were investigating with the right account number. Then wrote back a month later to say there was no PPi on the account!,…
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PPI scammers still calling more than a month after the reclaiming deadline - MSE News
MoneySavers are continuing to receive scam PPI calls from fraudsters - even though the reclaiming deadline for most people was more than a month ago...Read the full story: 'PPI scammers still calling more than a month after the reclaiming deadline' Click reply below to discuss. If you haven’t already, join the forum to…
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PPI 0ffer
Hi All i recently applied for a PPI under the guidance of this website, i received an offer from the bank but am unsure if I should accept the offer as I do not know how much I paid for the PPI. The loan was over 10 years ago and my credit check no longer holds this information. I threw away paperwork regarding this loan…
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Is it worth trying the Ombudsman?
Made a PPI claim to Bank of Ireland re: mortgage. They have come back to say that on that particular mortgage PPI was never offered by themselves. However they have admitted that they did offer a referral to Legal and General PPI at the time. Is my claim dead in the water or could I go back to them and pull them up on the…
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Santander said I never had PPI, I have now found the evidence but deadline passed
Back in 2015 I did a PPI claim/check with Santander and they told me that I never had PPI. Today I found the original loan agreement signed by both me and the branch and PPI details and correspondence and all the figures etc. (It was Abbey National Personal Loan with PPI back in 1992) Obviously missed the deadline however…
