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Issue with Hostel Cancellation Charges
I booked a Hostel in Amsterdam several months ago, for a large group. The cost came to around EUR 2k for two nights. The room rate was 'non-refundable'. Due to unforeseen circumstances, I had to enquire about cancelling the booking around four weeks before we were due to travel. Given I had booked a non-refundable room, I…
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Flight refund when event you are flying to is cancelled
Hi I have tried to find an answer to this question but the result keep bring up flight cancellations. I booked a standard basic flight with Iberia to Madrid. The event (3 hours northish from Madrid) for which I bought the flights, and was my sole purpose for travelling has been cancelled, and so I have no use for the…
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Koleo app
Hi .im planning a train journey from krakow to Lublin in the near future , I was looking at various apps for times prices ect , Someone said I should try the koleo app which I did and the prices were cheaper by almost half , Is this site genuine ? I believe it is a polish app can that be a reason the prices are…
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ABTA Complaints Process
Does anybody have any experience of taking a complaint through stage 2 of this - that is the stage where you agree to go to an independent arbitrator (for which you pay) because ABTA have been unable to get both parties to agree on a settlement at stage 1. I am still at stage 1, but I am assuming the firm (TUI) aren't…
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Question about 10 year rule.
Ok, I’m not dumb but I’m a bit confused about the 10 year rule for passport when entering the EU. I’m only asking because this past week we were boarding a Ryanair flight and the checkin girl mentioned that my wife had better get hers sorted because although it was issued in April 2015 it expires in August 25. So, we are…
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GHIC application turn around time
I'm not in a rush at all but just wondering what the actual turn around time is currently for receiving a GHIC? I know it's prime holiday season so the system is likely jammed, just curious.
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Free Travel Insurance Post Office
I was looking for a single trip travel insurance for myself and hubby dtsrting 3rd Jan 23. I went on Post Office site typed in all details and they wanted £99 for single trip OR -£99 for annual holiday so that meant it was free./ or £0 I clicked on page you could add extras like gadgets covid 19 which i did which came to…
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Enterprise Car Rental - Insurance
Afternoon all, I am told that to travel to Europe with a rental car I need to also pay for an European insurance. The small print says payment via credit cards. I don’t have credit cards, cannot this be paid by debit card? Is the credit card thing mandatory? Thank you.
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TUI online check-in?
Hi. Has anyone flown from the UK to the EU recently with TUI? I am wondering when (if at all) it is possible to check-in online (TUI flight - booked with TUI). There is conflicting information. A post on this forum (from back in 2020) says it is not possible until 24 hours before your flight. However the TUI website says…
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Buying a airline ticket online
I am SP age now and am not sure how to purchase a airline ticket online somebody explain the process to me I know you need a debt / credit card to do it what i do not know is how you receive confirmation of your booking do you receive it by email or text or some other way ?
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Ryanair now validating passports via app
Some good news for a change. I’m US and every time I fly with Ryanair I have to present myself to either their kiosk or checkin desk to have my passport validated, in both directions. This is quite annoying as I have to printout a boarding card so can’t use the app, and even travelling hand luggage only still have to join…
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Massive Delay in BA Refund
On 6 March I tried to book a flight for a colleague (something I do regularly) directly with BA. At the final payment point, after I had inputted the credit card details, the page did not load and basically was in limbo. I waited for about 15 minutes and gave up and restarted the booking process. I was confident that would…
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What would the best route to drive : Calais to Nice
A friend is setting off on holiday soon, to the south of France, taking an old (but well cared for) campervan. There are motorways, but many, if not all have tolls. he doesn't really want to be driving near Paris, which is probably pretty hectic at the best of times, but with the Olympics soon, possibly even worse Which…
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USA visa for a foreign national
Hello my mother is looking to go to USA for a holiday. She lives in the UK and got her indefinite leave to remain from more than thirty years ago. She still holds a Bangladeshi passport and not a british passport although does have a UK residence card. How and where can she apply for a USA visa please? I had attempted…
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Saga Cancelled our travel insurance
I’m 64. I advised Saga that I’d recently undergone treatment for an Ocular Melanoma (90-95% success rate), but instead of possibly increasing the cost of our (my wife and I) yearly cover, they s completely cancelled it leaving us without cover and with holidays coming up. Worse than that as the cover is only 2 months old,…
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No show rules
Hi I have an urgent query. My family and I were going abroad to Malaysia with tickets booked under 1 booking. My passport has 3 months left so I was turned away at the airport. My family (4 people) continued with the flight Can I just then book a single ticket and meet my family in Malaysia and then we can all return on…
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easyJet app and printed boarding cards
Ive flown easyJet a few times now and although I have the app on my phone, I havent yet used the app for boarding cards which I print on paper. My question is this - ive checked in online on the laptop for a flight in August, added passport details etc and printed boarding cards on my printer - all OK If I go to the app on…
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Stena Line Harwich-Hook of Holland 2025 discounts?
Hi all, Wondered if anyone knew of any discount codes that I'd be able to use for booking a family trip across on the Harwich-Hook of Holland overnight Stena Line ferry next summer at all? Tried SUMMER24 but it doesn't appear to work and wondered if anyone could help out at all please? :) Thanks!
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How to contact TUI about complaint?
Won't go in to too many details. * Spent £1,000 on an excursion for 5 people in Mexico. * Coach didn't turn up for us. Hours of phone calls later, and agreed to get taxi and be reimbursed. * They dealt with it as a complaint, and sent out an email with link to claim £45 reimbursement. * Due to being caught up in Hurricane…
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Travel Reward Schemes and Air Miles Credit Cards Worth It?
We are currently looking at booking a trip to Japan and the tickets for premium economy will cost around £2000 each for two of us. We have a choice of flying BA or other company. I have a back problem so would love to fly business sometime in the future. Are any of the air travel rewards-based credit cards worth…
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7.8K comments
Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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