BOLT app changes

Indout96

Hi All
Not sure if this will help anyone but just in case

We have used BOLT all over Europe for the last couple of years and never had a problem, however on arrival at Madrid airport last week we were unable to use it without entering my passport number first, as we had already put this away and were loaded down with baggage we just grabbed a taxi at the set price of €33.
Bolt back from Hotel was €18

Unless you can find anywhere to enter it beforehand it comes up after you accept the ride but before it takes payment. New screen just asks you to put in identifying details which can be passport or driving license, just put in the number and it goes straight to the payment screen. 

user1977

Always a good idea to have a copy of your passport saved elsewhere for such reference purposes.

phatbear

it may well be a credibility check too, for example a few months ago arriving at BKK i couldn't book a car until i took, and uploaded, a pic of the bolt waiting area outside the airport

fifeken

phatbear said:

it may well be a credibility check too, for example a few months ago arriving at BKK i couldn't book a car until i took, and uploaded, a pic of the bolt waiting area outside the airport

Bolt or Grab?

Bolt will pick up at any entrance on the arrivals level while Grab have their dedicated base outside entrance 4 IIRC.

phatbear

fifeken said:

phatbear said:

it may well be a credibility check too, for example a few months ago arriving at BKK i couldn't book a car until i took, and uploaded, a pic of the bolt waiting area outside the airport

Bolt or Grab?

Bolt will pick up at any entrance on the arrivals level while Grab have their dedicated base outside entrance 4 IIRC.

well it was one or the other i assume Grab based on your post