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Car damaged by groundsmen/contractors in University car park
Hello, I had my car valeted on Tuesday and took photos immediately afterwards as I intend to sell it. I took it to work (university) the following day and parked it in the staff car park. When I came back at the end of the day it looked like it had been sprayed with bits of twigs and also it was marked all over - passenger…
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Injury during car accident | Disputed liability
Hi, I’m looking for a bit of advice really. We had a car accident in September last year whilst my husband
was driving the car. I was eight months pregnant at the time. On a roundabout
another vehicle hit our car from the side. The other party thought my husband
was going to change the lane so he could use the lane our car…
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Replacement tyre issue
Hi all A few months back I had some damage to the side wall of my tyre. The car is a 2023 Skoda Enyaq. The fitted trye are Bridgestone Turanza. Fortunately I took out the trye and alloy insurance when buying the car, so I took the car in and they contacted the insurers who confirmed that the would replace the tyre. My…
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A couple of questions about gantry signage and speed limits
Driving on the M25 last night and we approached roadworks. First question: the four lanes were reducing to two lanes. First, the gantries had "get over arrows" but I carried on driving in lane 1 (as everyone crammed into lane 3 and 4 causing over a mile of stationary traffic) as the lane wasn't actually closed. They…
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Front and rear 24/7 dashcam recommendation
Hello, A few days ago my car was damaged in our office car park. I work at a university. Ive contacted the university estates department and I’ve not received any kind of response. There were contractors in the car park working on a building close by. Either it’s them or somebody came along and did some gardening. It looks…
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Pipe from coolant towards engine
Hi I have noticed that this pipe from coolant towards the engine is just resting on top of alternator. Is that how it is supposed to be or there should be some sort of a clip to secure it? Its Nissan Qashqai J11 2015 1.6 diesel. Thanks
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Car Insurer Not Recognising My NCD After 2 years This is criminal.
Hi, I have over 25 years driving experience and 18 years NCD. I have never made a claim in 25 years or lapsed in my insurance until this thing called Covid and lockdown came along. During that time my company sent me home and they have only just recently allowed us back to the workplace. Because I had to sell my car…
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What am I to write.
Help here, guys. That time of year for insurance renewal. Getting over the fact the prices have increased to ridiculous heights for no real reason (you would think cars never depreciate in price etc). I am in the process of trying to get it down a bit. Can anyone tell me what I should write in the box on employment I am…
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20mph speed limit in residential areas to be made law (In Wales)
Noted this item on the news today. Probably no bad thing. Should they also reduce the national speed limit from 60mph to 50mph given that on most roads given their condition and amount of traffic you would be hard pushed to achieve this speed for any length of time anyway? Also on a 30 mile journey it would only make a few…
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New Car Purchase Delays (Stellantis Citroen)
Paid deposit on new Citroen in late March (no px) - given estimated handover of 18 July. The dealership (a Stellantis franchise in Chislehurst) was closed at short notice at end June. Only found out when driving passed! - no communication of any sort from Stellantis to say what is happening. Contacted their so called…
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Car Insurance Query - want to add second car and help needed
1. I currently lease a car and that is insured with tesco 2. The lease ends next March and the insurance renews in January 3. I am possibly buying a 2nd car tomorrow which I cannot add to my tesco policy 4. I understand from tesco that my no claims discount cannot be used on my second car So my questions are....... How do…
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Mechanic mid-diagnosed problem
I took my car to a local mechanic as the steering was making an awful noise and one wheel looked out of alignment quite a bit. He said I needed a new coil and mount. Both sides were fitted at a cost of £360. A new sound appeared (possibly the suspension) but he said he couldn’t see anything mechanical wrong. Three weeks…
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KwikFit hidden charges
I was quoted a fitted tyre price, then I see £37 +vat added as a tyre fitting package. Watch this as they never mention it. i'm trying to get it back. My invoice was dear enough, £329, 2 tyres wheel tracking and MOT.
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European Breakdown Cover Green Flag issue
Hi. I had misfortune to breakdown in Belgium while travelling back to the UK. I was at the time covered by green flag . I have purchased a single European trip cover. I phone the number provided, gave my details etc. Some 4h later, around midnight a recovery truck finally arrived. A guy that turned up couldn't speak any…
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Garage told me work had been done prior to sale but it hasn't..
Hi! I recently (last week) bought a second hand car from a trader. Before even going to see it I enquired (via email) if the water pump and timing belt had been changed and I was told it had been. I went to see the car, all good, picked it up a few days later. I get home and as you do start going through all the Invoices…
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Dart Charge txt - is it a scam?
I have today received 2 separate texts saying 'Payment received from card ending....' and Titled Dart Charge. It has a card number and bank account number on it. They both said a payment of £2.50 had been made today (17th August). I don't recognise the bank accounts but I worry this is an old bank account I've forgotten…
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Car hit by a third party car during police chase
My daughter had parked her car on a residential street. There was a police chase and the car being chased lost control and wrote off my daughters car. There is to be a court case but in the meantime, my daughter needs to renew her insurance on her replacement car. Unfortunately, the premium has trebled and as a student…
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Renewal car insurance declined
Recently I have received an email from Churchill insurance to say they are not renewing my car insurance this year. I paid £326.00 last year. Have 11+NCB and have had no accidents or claims at all. I rang and their explanation was the Under writers have decided to say no and have given and code D0150. Nothing in the…
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Can a car dealer ONLY offer to refund and not repair?
I bought a used car from a franchise dealer 400 miles away from home, less than a month ago. It is a farely rare model and I'm keen to have it repaired rather than refunded. There have been a multitude of problems with the sale. I arrived to collect the vehicle and it hadn't been valeted, and there was paintwork damage…
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Is there a Road Closure website?
On a couple of evenings recently, I have been driving back to Dorset from other parts of the country only to find that a number of major roads/motorways are temporarily closed for night-time road works etc. I've had to do lengthy detours (some diversions better signposted than others) and satnavs (inc. Waze and Google…