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Car insurance liability dispute UK
Hello all, I need your help in dealing with my insurer in UK over the liability for the car collision. I had a collision with other car and I am blamed for causing it. Quick picture of the situation. I was driving in a single lane and behind me there was another car. Around 20m before the intersection, starts a 2nd lane…
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Car insurance settlement
Hi, I was involved in an accident last Tuesday (my fault). Car has been deemed a write off basically from the guy I spoke to at the garage last week, his words "this amount of repairs is above my pay grade to approve so start looking for another car." This week I've had two messages from the garage saying the same thing:…
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Employer Salary Sacrifice - Car
Hi I was hoping for some advice on salary sacrifice for a car through my employer. I pay 40% tax but need to get a new car. From reading websites I understand essentially the monthly cost of the car is taken off prior to tax being taken. However I don't understand benefit in kind. Is this lower on electric vehicles…
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Waiting over 4 months for plate transfer claim
A car crashed into the back of me back in February. Despite having rear dashcam footage, the claim took over two months before they accepted it and was paid, except the claim for the private plate transfer they said they would also pay. The claims company I used are saying they are still waiting for the payment from the…
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Car service / checkover
So, I'm planning on driving my 8 years old car to the West coast of Scotland, travelling around a little and returning back to north east of England after a few weeks. Could somebody tell me the most essential things I could replace, update/change in the engine for optimum performance. I was initially thinking of new…
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PCP Coming to an End
I currently have a BMW on PCP which I absolutely love and is coming to the end of its contract in the next 12 months. I absolutely love the car and I really want to keep it. This is the second car I’ve had on PCP, the first was a VW which I used as a deposit towards my current car. BMW have contacted me to discuss my…
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Bank has declined car insurance payment (typo in card number) but insurer says all fine their end
Hi all I'm very stressed with this. Today I took out car insurance with a new provider, I left it last minute and the policy starts on Thursday morning. The payment seemed to go through ok but I got a ping from my bank saying payment was declined. Turns out I had a typo in the expiry date however it all seems to have went…
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Insurance Repair 10 Months So Far
Hi All I had an accident in my TVR back at the beginning of September 2023 damaging the passenger wing and wheel. 1st Central (my insurer) collected the vehicle which then went into storage until they could find a repairer which took quite a while. The car was finally delivered back to me in March 2024, with more damage…
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Sons no fault accident - old car, so his insurers want to write his car off
Son, living miles away from us, was hit on a roundabout last Thursday - his car is 15 years old...the other driver went to his insurers, and by the evening, son had an email offer from their claims management co. I told him, before accepting the offer, to ring his insurers to advise them (Churchill) who told him they would…
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Insurance query - someone hit my stationary car
Hi, Last October my stationary car was hit by someone visiting a neighbour. I had a witness who saw the accident and heard the bang and I came out of the house. I took photos of my car, his van, him and his driving licence. He was insured with Haven insurance. My car was repaired quickly through the insurance company but I…
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Cazoo gone onto administration
Hi we are currently leasing a car from Cazoo which I believe have gone into administration. Included in the monthly payments is the service plan, which they are no longer providing. What can we do, and what will happen to the car that we are leasing?Thanks, Alison
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Has anyone succesfully argued a Clean Air Zone charge away?
Hi everyone, Just got home to find a Birmingham City Council penalty charge waiting for me. My first reaction was to scratch my head as I distinctly remember paying the £8 charge before I made my journey into Birmingham, and looking through my credit card statement I can see that that is exactly what I did........ but then…
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I've received the PCN in London
This morning the police have issued me a PCN while I was dropping my child. It was really frustrating that I went outside and told him that I am about to move, but he was a bit rude and did put the penalty charge on my car. Is there any change I can win this appeal? Thanks
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Renault twingo leak
Looking for some good guesses as I know it will be hard without a visual diagnostic. I have a 17 reg Renault twingo and it’s developed a leak underneath the car. The engine is in the boot being a rear engine and the leak is in the middle of the car. Below the engine Clear fluid, very small leak that slows down after time…
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Help with insurance
sorry a bit of a long one In June last year my father was in a public car park and a car came and parked at an angle to him which made it really difficult for my dad to get out, he managed to get out after about 20 small reverses back and foward. Just after his last manouver the man got out of the other car and shouted at…
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New Engine after 8 months
Hello all, in a bit of a pickle, i bought a second hand car that is only 6 years old and had 55,000 miles on the clock. last week if wouldn't turn over and turns out the timing chain was loose and the cylinders have extreme damage. looks like a new engine says the garage but i only bought this car 8 months ago. went to the…
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Cazoo concerns - Administration
Hi everyone, Just over a year ago, I bought a car from Cazoo. At the time this was the most viable option available to me, and the car I chose was at a great price. I took a PCP with Blackhorse to pay for the car and also took an extended warranty & servicing plan which are paid to Cazoo directly. I've been following the…
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Car Warranty Misuse?
Need
Help: I bought
a car, there were issues - after a lot of e-mails over many months, the company
(an independent dealership) finally picked up the car - some of the issues
could only be sorted by the main dealer, so they delivered the car to the main
dealer, but rather than pay for the issues to be fixed, the…
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Aviva Car Insurance
Just cancelled a motor policy (lease car returned) and paid a £56 cancellation charge. Had been previously told there was no cancellation charge if this was done online. Daylight robbery!
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Car hit the the grill while parking in my bay. What to do next
So I hit the grill on my wall while parking in the allocated parking space in my building parking lot. There is no damage to the grill or any other thing except for my car and from what I understand the repair should cost less than my insurance excess. Can anyone please suggest how should I proceed? Please don't be harsh,…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
Confused about parking penalties and fines? Get help with all kinds of car parking problems.
