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Keep, sell or part exchange?
Hi everyone, Bit of background if I may. I recently separated from my husband with 2 young children and steadily getting myself back on my feet after living with parents for a short while. I have just started a new job working 22.5 hours a week, and will soon have private rent to pay alongside bills, childcare costs and…
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Rejecting a council offer for pothole damge
Back in March hit a 4ft x 3ft pothole at 9pm on a Sunday night, rural Lincolnshire, no street lighting, instantly blew a hole in the tyre which I could almost get my hole hand in, had to be recovered due to no spare tyre with car, only sealant....Had to have new tyre, new pressure sensor and wheel alignment, £261.25. Lincs…
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Car Lease Payments
Hi I'm hoping someone here may have some knowledge on a problem I have with my lease company. I recently got a new lease vehicle. My contract states an upfront payment of XXX to be taken on or before the delivery date, followed by X number of monthly payments, the first payable one month after delivery (I've posted the…
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Tesco insurance won't accept NCD proof
We recently took out car insurance with Tesco, claiming 2 years of NCD. They asked for evidence, which we have provided, in the form of an NCD email from Admiral for 2022-23 and a separate NCD document from Marshmallow for 2023-24. While other car insurance companies are explicitly fine with receiving multiple documents,…
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new licence address, new v5, trying to get insurance
Hi everyone. im struggling to get my head round a problem. i have ADHD and ive wasted over 4 hours on this. i just bought a car so sent off the v5 this morning. i just changed my address on my licence with the DVLA too. also this morning. now im trying to get insurance. do i need to wait till i get my new licence and v5…
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Personal Injury Claim? Worth it or not! Even if in the right!
Hi, i am
new to this forum. A very nice website and a interesting place to be. A
uninsured driver had jumped a red light hitting me and another vehicle. We are
confident it is 100% not our fault because the police have confirmed that the
driver who hit us was uninsured and we was both going through a green light.…
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NIP Speeding - Location potentially incorrect
Hi Everyone, Long time lurker here :-). I need some advise regarding a NIP I received for going 39mph in a 30 zone. The issue I have is I think that the location is wrong. The Location has been submitted as B4029 Church Road Shilton. But the photo that the officer doesn't match anywhere on the Church Road portion of the…
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Accident claim question
I've never had more than a bump so I don't know. My lodgers car was written off by an SUV on Friday. My lodger is a domiciliary care worker, she gets paid for the hours she works, so she lost the rest of that day and has had limited appointments given to her since because at present she has to travel by bus Can she claim…
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Help! Keycard not working - Renault Megane coupe (09) stuck in carpark
Help! Car only has one keycard - it's not working - went over the road to local garage & they changed the battery in it but still not working - it feels as though it's not 'clicking' when the unlock button is pressed - what's the best MSE way to fix this please? (Supermarket has taken car reg & say won't get a PCN from…
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Recent pot hole claim
Hi all, new here but reaching out for advice. Recently hit a pot hole travelling on a dual carriage way that caused tyre to bulge. Went ahead and got a new tyre and the garage noted the damage was consistent with pot hole damage. Reported the claim to national highways who then gave me a reference number. Proceeded to make…
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Garage only takes cash
Hello! Broke down at the weekend and car was taken to a garage to get fixed when it reopened on Monday. Clutch and flywheel went so needed to be replaced. Told me cost etc on phone, overpriced but what could I do. Went to collect yesterday and said they were cash only, machine broke and that they told me on the phone (they…
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Dealership caused damage to paintwork TWICE, within the space of a few days!
Hi team MSE, I have had an abysmal time with an Audi dealership in London having taken my car for a warranty repair (rear driver side seatbelt) on 24/05; the car was inspected and I was informed to bring the vehicle back on 14/06 for the work to be completed. The warranty repair was finally completed on 17/06 after me…
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Toyota servicing
Hi, I bought a new Toyota Yaris last June. It comes with a 3 year warranty and then if you get it serviced using official toyota parts every 12 months, you get an extra years warranty upto 10 years. My car is due for servicing end of this month. The cost of getting it serviced at the main dealership is £230 for a minor…
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Caravan damp dispute with dealer.
Hi All, I am seeking general advice on a situation we have been facing with the dealership where we purchased our caravan just over 5 years ago. I am fairly au fait with the Consumer Rights Act 2015, and this has allowed us to reach a position whereby we are now able to start negotiating with the dealer... To give some…
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Damaged Cay Keys
Hi any idea please if you have lost or damaged car keys the cheapest way to get a replacement?
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Car Insurance, Discount or not?
Good Morning, This is a very quick and brief overview of a situation my son finds himself in. He has contacted his insurance to change career and let them know that the car will be at an address, with him present, for 4 months as its a residential course. The address is Gated and Guarded. They have informed him that he…
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Returning Ford Ranger after lease - roller shutter query
Returning my Ford Ranger next week after my lease has finished. I had a Roller Shutter fitted on the back of it when I took out the finance for the truck. It was added to my monthly payment. There’s no mention of it on my finance documentation through the finance company. I’m not sure if it’s on the documentation from the…
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Car hire "free" upgrade
I hired a car through one of the larger providers recently. When I went to collect the vehicle, they told me that they didn't have any of the size and type I'd booked left (I'd booked and paid online several weeks earlier). They told me not to worry as they'd upgrade me "for free", which I thought was fair. Then they…
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Aftermarket warranty who to choose?
OK a diesel VW so I imagine at somepoint... I've looked at the AA but their claim limit is just over £500....and they think the average cost of a turbo is £335... which a dubiously valuation. Any recommendations or ones that you've currently had issues with?
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Prang.
I backed right into a metal railing/pole. The top of the boot, right in the middle is dented in. It's a saloon car. The boot still opens and closes, so as far as I'm concerned the damage is cosmetic. As the car is very old I wouldn't even think about repairing it, but I just wondered what the actual rules are regarding…