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N Power confusion
Can any one help? I have been with N Power for 2 years. We are on an economy 7 tariff but our night time reading has never changed. We have told N Power about this so many times I have lost count. Also: one month we are told our account is in credit by over £2000 and then it is in debit by over £4000. I made a complaint…
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Rayburn V's Wood stove
Hi Has anyone any advice on stoves? I am possibly looking at a Rayburn solid fuel and wood fired cooker and a normal wood burning stove. i know it will depend on what type/size of stove i get but has anyone any feedback on fuel consumption etc of either? i am wondering if the Rayburn is worth the money? Thanks in advance…
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validation of final readings
During my last two changes of energy supplier i have come across a delay caused by the "validation" of final readings. My searches have not found any info on this validation process. Can anybody explain how it works. How is the 17 day rule affected Regards and thanks John Boardman
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Warm Air Heating System Replacement Costs
Hi, I have purchased a house with an air central heating system, however it seems to be fitted is either the original unit or older than 2005 boiler (good testament that they are reliable). I started to enquire regarding both replacement to a complete wet system or just replacing the current air heating boiler, however…
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Too much LPG gas delivered
Wondering if anyone knows where I stand. Ordered £400 of LPG gas in April, logged on and bill for £417 I then promptly paid. Today an invoice for that delivery of £600 turns up, on my questioning it they say that £417 was a predicted amount, the delivery was out sourced to another company and they mistakenly delivered £600…
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Help needed with NPower
Hi there, Can anybody help with regards to problems with NPower. I've had ongoing problems with them now probably for 2 years and I don't know where to go with them. We rented our property out 4 years ago and our tenants changed the gas and electric supplier to NPower and when we moved back in we just continued to have…
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Npower have hit me with huge bill can you advise please
Hello hope someone here can advise got quite a whopper of a bill from npower. The bill is for 2700 quid,now i was paying my gas and leccy by direct debit so i never tracked it cause i knew it would always come out.but this bill landed so i went back and checked my bank statements and lo and behold 2 and a half years ago…
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Dirty Ceilings/Walls
Would really appreciate any advice...we have a solid fuel(burns wood & coal) with a back boiler. This past heating season, for the first time ever, the walls and ceilings in the living room have gotten awfully dirty. No real change in the fuels we use...smokeless/low sulphur coal ovals and the wood is always been seasoned…
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First time home owner - Gas & Electric problems
Hello, I was just wondering if anyone could help with my situation at the moment. We bought a new build, literally finished weeks before we moved in around September 8th 2015. Just after Christmas we got a letter from British Gas explaning they needed a metre reading so we provided them one. This is when the problems…
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Neighbours smoke coming down my chimney?
Hi Everyone I have a problem that I need advice on please. I live in an older style semi property and share a chimney stack with the adjoining neighbour. Recently they have had a new wood burning stove fitted and their part of the chimney properly lined. I have also just had my part of the chimney swept so all should be…
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Heating and hot water for granny annexe
Hi - I'm really sorry if this has been posted before but these forums are extensive!! We are building an annexe in our back garden, about 20m away from the main house. Two rooms internal dimension total about 32m2. It will be made from a SIPs construction so hopefully very well insulated. We are trying to work out the most…
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Free energy and water
In March 2014 I paid £6,815 to have 16 solar panels (4Kw) installed on my bungalow roof. This money in my Santander 123 account would have earned me £204.45 per year. Instead it has paid me back in Feed In Tariffs a total of £1565.84, that's £1156.94 more than I would have got from the bank. Also, due to me getting…
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Parliamentary and Health Service Ombudsman
I am in the concluding stages of dealing with the Parliamentary and Health Service Ombudsman (PHSO) and seek advice/assistance from anybody who has experienced the 'service'. I wrote (24/12/2015) to the PHSO following a detailed complaint to firstly BT secondly Ofcom and the Ombudsman Service-Communications(OSC) and…
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ENER-G Switch2 G6 gas meter question
Hi All, I hope you are well and saved lots of money during my absence. I have a rather silly question to anyone who has dealt with this XXII century gas meter. How the heck to switch off the bright backlight on this thing? I cannot see anything in the manual. This meter due to this backlight on all the time eats…
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NPower payback
Hello I'm new to this and not sure if anyone can help or not, Last year ( I think it was) NPower made an announcement that they had been charging their customers wrong and that they would be issuing refunds. I am no longer an NPower customer - purely because of all of the overpayment problems, but I was a customer the time…
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Solar panels - any money to be made here ?
Hi there Have recently moved into a new house and have sunlight pretty much all day long as garden is south facing. Just wondered if there is still any money to be made in investing in solar panels? x
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Mistaken identity
My parents who are in their 70s received a letter from some bailiffs threatening to come to their house and take some items for an unpaid energy bill for an industrial property they had never heard of. The letter was addressed to their house and had the right surname but a different forenames. When my mother called the…
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Suspiciously high gas bills - Northern Ireland - Calor Gas
Hi all, I live in a relatively small 2 bedroom flat with my friend in Derry, Northern Ireland. We are both renters, and it is a top floor flat. He's been living here since August '15 and I moved in mid Feb '16. The first bill for gas came in (quarterly billing) since I've been here and I was shocked to find out that it was…
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British Gas
I have hear that there might be a collective fix via the site due with British Gas does anyone know if this is true as i am holding off changing until i know more as im already with British Gas and reluctant to change if a deal is on the way.
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Gas Supplier Mix Up
Hi I recently received a letter from EDF energy stating that I owed them £7014 for unpaid gas between 01.01.10 - 26.03.2016. As far as I'm concerned I switched to British Gas in 2009 and have been paying them for my gas monthly by DD since then. Until this week I have had no correspondence from EDF energy at all. I was…
