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Concert Tickets
I have tickets for a concert that was being held in 2020, due to covid it was postponed to 2021, and now again to 2022. I am unable to make the new date, but I cannot get a refund for my tickets. The tickets were bought through AXS. Has anyone else had this problem and if so how did you overcome it? Consumer rights say…
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Anyone managed to get a refund from TICKETMASTER?
I have had one event cancelled and another one postponed. I have friends in similar positions. None of us have had refunds from Ticketmaster. Not that many events have been cancelled - most have been postponed. Should not be difficult to issue refunds for the cancelled events. I suspect that they are delaying refunds to…
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Travelling to USA after 8 November 2021
I understand that when travelling to USA after 8 November 2021 you need a negative test on entry, but do you now which type of test ie lateral flow or PCR and how many days before you travel do you take the test.
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Day 2 Test Refund Refused (Express Test) - What can I do next?
Hi, I'll keep this really short, but can provide much more context if needed. My covid testing provider (Express Test) has not sent me any results from my Day 2 arrivals (test at home) PCR test. I have raised a complaint and requested a refund, they have refused and offered a voucher instead. As the test cost less than…
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Return to UK - Single vaccination but COVID RECOVERY
Hello all. Searched a few pages thinking this would be a common problem but couldn’t spot any similar posts. Only noticed this the day before travel but the return to the UK requires double vaccination. I had one jab, but I caught (and recovered from!) COVID at the start of September. This means my NHS recovery pass has…
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Mask exemptions for airlines and Heathrow
Please be nice and don't say I should google this - I've been trying to sort things out for days. I need to fly to Canada. Need, not want. And I can't wear a mask. I've tried repeatedly and I last about 2 minutes and need to remove it or faint. Net result is I can't "pretend" long enough to get through security or from the…
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Section 75 cover of cancelled flights or hotel bookings due to COVID restrictions
Hello, My wife and I are looking to book our honeymoon May 2022. AirBNB is who we are going to use and most likely EasyJet. I have seen from AirBNB that the host accepts full refunds from cancellations up until 5 days before the booking, however it does not mention anything about covid cancellations so we are clarifying…
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Germany -> London -> Edinburgh -> London: which test and where?
I am about to fly from Germany to Edinburgh and then to London. My current plan is the following: arrive from Germany to London on Sunday night, spend the night in a hotel near the airport, and take a flight on Monday morning to Edinburgh. Due to other commitments I cannot leave Germany early enough to fly to Edinburgh the…
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Advice on ordering LFT for family of 4
Hi all, I'm looking to order my day 2 LFTs for our upcoming trip to Tenerife. Can I order all 4 tests that I need in one order and use the same reference number on all PLFs or do I need to order them individually so that I have a unique reference number for each PLF? Thanks.
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Flying from Singapore to UK in December
Do I need to arrange a lateral flow test now for when I return to the UK? Or can this be done nearer the time delivered to my home address in the UK.
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Teletext holidays
Please help.. I’ve still not been paid fully for my holiday refund from June 2020. After hundreds of phone calls etc etc, false promises from them. Apsolutely discusted.
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Successful claims under sect 75 of the consumer credit act 1974 - are these legally binding?
I was successful with a chargeback with my credit card company in May 2020. This was for a holiday in March 2020 which was curtailed. In Oct 2021 - 18 months later - the holiday company has sent me an invoice for the amount of the chargeback stating that I was not entitled to a refund and I should make a claim through my…
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Section 75 - Your secret financial superhero by Rosie Hamilton.
I thought so but it's no secret financial superhero for me, Rosie. Further to my earlier post I am now taking independent legal advice against possible court proceedings by the holiday company following a successful chargeback with Mastercard. The holiday company simply raised an invoice for the chargeback amount and…
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Funeral to attend tomorrow, daughter testing positive
Asking for a neighbour/ She is double jabbed and is testing negative but young daughter is testing positive. She has a funeral to attend tomorrow of a very close friend. Should she attend ?
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Help! Accidentally booked flights we can't use
Hi all, *Idiots of the year award incoming* So yesterday we booked flights to Bali for our honeymoon in December. We checked the UK travel list and all clear, and my husband checked the Indonesian list and all clear... except the list said UAE not UK. Indonesia currently isn't allowing people from the UK to enter, but…
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Help with TUI
Hello, I'm looking for any advice whatsoever please. My family and I booked a holiday to Sri Lanka in December with TUI at one of their hotels. We have booked and paid for the holiday in full. When the holiday was booked in June 2021 the TUI hotel we booked to stay in was a Level 1 Secure COVID Hotel. What this means is…
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Claiming pay after shielding.
Hello Everyone, Im new here but need something clearing up as the more I read about it the more confused I get. I shielded on the 1st lockdown because members in my household care for vunerble people. I work for big supermarket but was told I had to apply at the .gov myself to see if I could claim while shielding. Like a…
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Advice on what tests we need to do before travel and coming back
Hi, Please can anyone help we are due to travel 17th December 21 to Lanzarote and I am wanting to know what tests we would need to do before travel and when we are back. There is so much info my mind is getting boggled! 3 adults have been double vaccinated 1 x 17 year old has had one dose but cant have the second because…
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The latest I can buy a day 2 PCR test?
Flying back to Scotland 2nd Nov so need to purchase a day 2 PCR test (thanks Sturgeon). In the faint hope that this ridiculous anomaly is relaxed before I depart, what would be the safest time to purchase said day 2 PCR test to ensure I obtain the oh so important code for my passenger return form? I live in England so the…
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Government unveils £65million package to help private renters during Covid-19
The Government has announced a £65million package for local councils to help private tenants who are struggling with rent arrears due to the pandemic. Renters will be encouraged to contact their local councils to see if they are eligible... Read the full story here: Government unveils £65million package to help private…
