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My rights with hair removal cream
I've got a problem, hope someone can help me with. Wednesday night i used some Nair hair removal cream. Its literally burnt patches of my skin off my face :eek: I done everything that it says on the box correctly, i only had it on for not even a minute when it started burning so i cleaned it off immediatly. I would hate to…
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Staple found in Nappy
I recently found a rusty old metal staple in one of my son's branded nappies. Luckily i noticed it before putting it on otherwise this could have resulted in serious harm to my son. I took a picture which my wife attached to an email to complain about the incident. And this is the response they gave... We are not sure this…
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New Driveway Law 1st Oct 2008
Reposted thread under this forum as someone kindly suggested for better response. Hi, this is my first time on this forum! Wondering if anyone has been through the same thing as me and my husband re this new driveway law that came into effect on 1st Oct 2008. We had planned to do our driveway last year and called our local…
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Geo.
Ordered goods by internet and post office tried to deliver them. I then went to the sorting office to collect it. P.O. have lost it. Do I have to claim and re-order? or does the seller have to make claim.
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Re-claiming extortionate bailiff charges?
Dunno if this is the right forum to put this in PLUS this happened over 18 months ago so here goes. It started with an unpaid parking ticket of £30 and ended up with a couple of intimidating blokes who looked like they were members of Combat 18 (Meagers certified BaliffsPLC)coming round at 07.00 in the morning and charging…
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recoverig owed money
Have worked for a building firm since october and they have paid very slow and some 18 invoices unpaid so far and they keep bringing excuses.. does any one know what are these lawyers called? insolvency lawyers or else? have tried much with the company but no light and i am in big trouble thanks
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gearbox broke on van
hello all, my other half set up her business last may and bought herself a van from a garage. today it looks like the gearbox has gone. she had a token gesture warranty but she has only done 2000 miles in it (the van has done 60k miles). do you think there is anything i can do to chase up the garage for her? is it a lost…
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Distance Selling & return of goods that fail (after 2 weeks)
Hi all, There are various similar posts about this but thought i would cover my specific situation as I've not been able to find the specific statements in the SoGA that cover this eventuality. I recently purchased a wet & dry dust extractor from a website. The product worked well for 2 weeks at which point something…
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Glass in risotto rice?
Does anyone know the procedure for making a complaint to Tesco? Having just made risotto I was surprised to find a bit of glass in the middle of my meal! :mad: I'm pretty sure it came from the bag of rice as it was pretty smooth and round like a grain of rice...but definitely isn't! All the other ingredients I used where…
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Wedding Gift List at Trailfinders
We have about £700 collected for our Wedding Gift List at Trailfinders and we've been told it's valid indefinately. Only trouble is, we were looking to save up enough money for a trip to New Zealand and I don't think we'll manage to get enough together for at least another year or so. It got me wondering what would happen…
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Walking Boot problem-what should i hope for
I bought these boots last june, not used them for any serious walking but for going out shopping etc, there comfortable & waterproof. Went upto London last week & used them continously for 3 days doing the usual sight seeing stuff on the 3rd day the insole came loose(was glued). It was a bit of a pain having to keep…
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Libel, defamation or slander
To date, we have had returned two thirds of the total fee paid. Which took four months to conclude! We have no desire, time or emotional strength to chase the other £300*, but I wish to express my experience with the paying public. In doing so, to protect myself from libel defamation or slander. How do I do this, to keep…
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Damaged goods, our consumer rights?
Hiya, My partner is a builder and is currently installing a wet room in Bath. He ordered a screen, tray etc from a company he found online and it was delivered a couple of weeks ago. On unpacking it today he found that the metalwork on the screen had a big dent in and emailed the company telling them this. They responded…
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Cant get a refund for something bought online
Im hoping someone here has some advice to give me cos i know nothing about this kind of thing! Basically i bought some shoes from a website almost a month and a half ago. I paid using paypal as i thought it would be better than giving my debit card details to th website i was buying off. After 2 weeks the shoes didnt…
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tesco price diferrential
help! not sure what, if anything i can do about this. Story our hoover - sorry, vacuum cleaner has packed in. quick look through tesco direct catalogue and we find a suitable model £99.97. go to store (less than a mile) find model - pay £99.97 plus other shopping and pick up new catalogue. get home, hoover - sorry, vacuum…
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NewLook Label in a Fatface T-Shirt
My Partner washed a new t-shirt from Fatface at the weekend and found a Newlook label stitched in alongside the Fatface one. I called Fatface today and described this and before I could say or ask anything else was told a superviser would call me. They have said that they will refund the t-shirt and send us a free…
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Faulty Wireless TV - Bought Dec 07 - What rights do I have?
Hi, I bought a Cliod Wireless LCD TV from E-Buyer in late Dec '07. It was relatively cheap (about £120) and I know it is an obscure brand. Lately it has began to emit a loud buzzing sound whenever it is switched on, and this is getting so loud that it is heard to hear the sound on the TV, (I put up with it for a while, but…
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Quick query about Gamestation game issue
I bought 2 of the same (Pre-owned) game from our local Gamestation, along with some Microsoft Points. The games were £19.99 each or £30 for 2. On the receipt it also stated...3 item discount. One of the games in particular was badly scratched but it was put through the machine they have for cleaning up discs, and it did…
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B&Q Not Abiding by their own T&Cs?
I bought some wardrobe doors from the B&Q website a fortnight ago, but have since changed my mind, and returned them to a local store. The total cost was £285 + £15 delivery. The store refunded the £285, but have refused to refund the £15 delivery charge. The order confirmation email I received at the time of ordering, has…
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Refunds
Hi i have 2 items of clothing to take back to 2 leading stores. However i have lost my debit card that i paid for these items on. My replacement card is not due for 5 days. How will the shop refund me as as i paid on my card they will not give me cash? Help